[near] final presentation for UW Twitter Book project. Summer 2009.
Profiles of highered brands on Twitter and best practices gleaned.
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UWTwtrbook Final Presentation: Twitter.edu: A Community Education
1. Twitter.edu: A Community Education By: Sophia K. Agtarap @sophiakristina
2. Why Higher Education? Always an audience [Dave Baker, @poweredbyorange] Knowledge-seekers, shakers & collaborators abound Advancement and alumni relations are already showing us the way In need of some rebranding (stuffy, unapproachable, zZZzz) Lots of fence sitters.
4. @PoweredbyOrange Core values clearly communicated via regional and international news Branding (graphics, content, voice) is consistent with other SMNs (FB, YouTube, blog, website, etc.) Consider Twitter a natural extension of communication plans; plan twitter-specific tactics: Tweet-ups, giveaways, live-tweeting and pop quizzes.
5. @asufoundation @ASU: highest ranked and followed highered profile (wefollow) Consistently cross-promotes other ASU-affiliated tweets Branding consistency in SMNs @asu Clear understanding of voice: Our Twitter voice cascades down from our brand values. We are bold, optimistic, seeing the world for what it is and also for what it can be.
6. @MyCUBoulder Resource for prospective and current university community keeps site fresh: MyCUBoulder Pic of the Week represents the universitys admissions office as approachablenot common with universities.
7. 3 Rs: [Brand] Recognition Use it! Dont want to? See @ PoweredByOrange
8. 3 Rs: Respond [& Reach Out] Just wanted to say thanks! Your suggestions are fantastically valuable - we've already changed our bio to reflect your thoughts it's been picked up by the ed and dept. ed and your suggestions are being considered very seriously - if you've got any more feedback for us we'd love to hear it! in an era when people want more openness and social inclusion, I think it's really important for institutions and academics to make themselves available to the public in a forum that can be easily used and widely understood.
9. 3 Rs: Remain Relevant [and fresh!] Mix up your tweets from time to time. Even if your twitter account serves as an RSS feed of your headlines, you can still vary the content you tweet. A large number of followers probably started following you because they like what youre saying. Remember that.