Put together a brief presentation for a lunch n learn at work, to give people a basic idea of what UX is and how it is not just UI design or Graphic Design.
3. UX = User Experience
User experience (UX) is about how a person feels about using a product, system
or service. User experience highlights the experiential, affective, meaningful and
valuable aspects of human-computer interaction and product ownership, but it
also includes a persons perceptions of the practical aspects such as utility, ease
of use and efficiency of the system. User experience is subjective in nature,
because it is about an individuals feelings and thoughts about the system. User
experience is dynamic, because it changes over time as the circumstances
change. source http://en.wikipedia.org/wiki/User_experience
4. UX = User Experience
Peter Morvilles UX Honeycomb
Source semanticstudios.com/publications/semantics/000029.php
8. List of roles which may have gone
into creating this experience
UI Designer
Graphic Designer
Industrial Designer
Programmers
Engineers
Package Designers
Retail Designers
Tech Support
Marketing
not an exhaustive list
9. But someone, or a team was thinking
about the entire User Experience
Apple designs Macs, the best personal computers in the world, along
with OS X, iLife, iWork, and professional software. Apple leads the digital
music revolution with its iPods and iTunes online store. Apple reinvented
the mobile phone with its revolutionary iPhone and App Store, and has
recently introduced its magical iPad which is defining the future of
mobile media and computing devices. Apples Mission Statement
15. Apple and Google make different
choices, but both are thinking
about the User Experience
Googles mission is to organize the worlds information and make it
universally accessible and useful.
16. What can you do to be a UX
Advocate?
≒ Be Intentional
17. What can you do to be a UX
Advocate?
≒ Be Intentional
≒ Ask Why First, and Often
What problem are we trying to solve
Who is the customer
Where can we improve on existing patterns and solutions
When should we begin to get user feedback
Why does our product solve the problem
Source - 52weeksofux.com/post/890288783/the-five-ws-of-ux
18. What can you do to be a UX
Advocate?
≒ Be Intentional
≒ Ask Why First, and Often
≒ Context Matters
Where will they use it
What else are they doing
19. What can you do to be a UX
Advocate?
≒ Be Intentional
≒ Ask Why First, and Often
≒ Context Matters
≒ Follow Heuristics
Visibility of system status
Match between system and the real world
User control and freedom
Consistency and standards
Error prevention
Recognition rather than recall
Flexibility and efficiency of use
Aesthetic and minimalist design
Help users recognize, diagnose, and recover from errors
Help and documentation
Source - www.useit.com/papers/heuristic/heuristic_list.html
20. What can you do to be a UX
Advocate?
≒ Be Intentional
≒ Ask Why First, and Often
≒ Context Matters
≒ Follow Heuristics
≒ But more importantly, test with real
users hint you are probably not a user
21. What can you do to be a UX
Advocate?
≒ Be Intentional
≒ Ask Why First, and Often
≒ Context Matters
≒ Follow Heuristics
≒ But more importantly, test with real
users hint you are probably not a user
≒ Prototype (hand and hand with
testing)
Go ahead use paper, or power point!