Insanity is doing the same thing over and over again and expecting different results, as said by Albert Einstein. This document discusses going responsive by focusing on mobile in 2014-2015. It details research done including diary studies, shadowing, interviews and tree testing with over 300 participants over 30 days to understand users better. The importance of A/B testing with adequate sample sizes is emphasized to test changes to the digital experience before rolling out site-wide. The goal is to create a better product selection and shopping experience for users on both mobile and desktop.
4. 2014 Roadmap
Jan Feb March April May June July August Sep Oct Nov Dec
New Checkout
Desktop
Mobile Checkout
聴phone, Adroid
聴pad
Anonymous Basket
Mobil Site
Guest Checkout
New Login & Signup
2014 2015
5. 2014: Year of Mobile
2014 2015
4X
Revenue
2,7x Traf鍖c