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ºÝºÝߣShare a Scribd company logo
presents

The Ladder Of Engagement

        www.PRSmith.org
Social media is
the biggest change
since the
industrial revolution.
Business Week (2005)
Ladder Of Engagement

• Embraces Web2.0/Social Media
• Nurtures Customer Engagement %
• Strengthens Brand Loyalty

• Asks What Business Are We In

  ….value chain …..value network
   …amidst Hyper Competition……..
even Alien Implant Removals
are in a hyper competitive market




                              And
                              although
                              it might
                              make a
                              great gift
                              For your
                              mother-
                              in-law.....
This is
a far
better
gift!
          Let’s see
          how the ‘Ladder
          of Engagement’
          can develop the
          appetite
          for
          sportsmanship
Secures Customer
                               Engagement

                               Strengthens Brand
                               Loyalty

                               As customers
                               move up
                  Ladder Of
 © PR Smith.org   Engagement
www.prsmith.org
Products
                    Processes ↑
                     Brands ↑
                        Ads
                           ↑
                  Ideas        ↑
                    Discussions
                   (& sharing) ↑
                      Reviews
                           ↑
                      Ratings
                                   Ladder Of
 © PR Smith.org
www.prsmith.org
                                   Engagement
Products
 Collab-            Processes ↑
 orative
 Co-                 Brands ↑
 Creation
                        Ads
                           ↑
                  Ideas        ↑
                    Discussions
                   (& sharing) ↑
                      Reviews
                           ↑
                      Ratings
                                   Ladder Of
 © PR Smith.org
www.prsmith.org
                                   Engagement
Products
Processes
    ↑
 Brands
    ↑
   Ads
    ↑
  Ideas
    ↑

Discussions
    ↑
 Reviews
    ↑
  Ratings
     ┘




              www.homedepot.ca
Products
Processes
    ↑
 Brands
    ↑
   Ads
    ↑
  Ideas
    ↑

Discussions
    ↑
 Reviews
    ↑
  Ratings
     ┘




              www.ideastorm.com
Products
Processes
    ↑
 Brands
    ↑
   Ads
    ↑
  Ideas
    ↑

Discussions
    ↑
 Reviews
    ↑
  Ratings
     ┘




              www.chevrolet.com/tahoe/
Products
Processes
    ↑
 Brands
    ↑
   Ads
    ↑
  Ideas
    ↑

Discussions
    ↑
 Reviews
    ↑
  Ratings
     ┘




              www.boeing.com/commercial/787family/
Products
Processes
    ↑
 Brands
    ↑
   Ads
    ↑
  Ideas
    ↑

Discussions
    ↑
 Reviews
    ↑
  Ratings
     ┘




              www.pods4jobs.com
Products
Processes
    ↑
 Brands
    ↑
   Ads
    ↑
  Ideas
    ↑

Discussions
    ↑
 Reviews
    ↑
  Ratings
     ┘




              www.innocentive.com
Products
Processes
    ↑
 Brands
    ↑
   Ads
    ↑
  Ideas
    ↑

Discussions
    ↑
 Reviews
    ↑
  Ratings
     ┘




              www.myelinrepair.org
Products
Processes
    ↑
 Brands
    ↑
   Ads
    ↑
  Ideas
    ↑

Discussions
    ↑
 Reviews
    ↑
  Ratings
     ┘




              www.threadless.com
Now let’s
apply the
ladder to
this sportsmanship
book,
club & campaign
Excerpt:
When war
stopped &
enemies
played football
together on
Christmas Day
1914




  www.Great
 MomentsOf
Sportsmanship.
     com
Style:
   emotional
   stories
   tapping into
   something
   deep inside
   us…….
   The Mexican
   goalkeeper’s
   father had
   just died &
   the Iranian
   keeper
   showed his
   respect .
   2006

  www.Great
 MomentsOf
Sportsmanship.
     com
Style:
   2 minute short
   stories supported
   by interesting
   visuals. Yes, the
   unidentified
   flying object in
   the back-ground
   is a streaker
   diving into the
   lake during a
   crucial Ryder
   Cup golf match
   in Ireland 2006.




  www.Great
 MomentsOf
Sportsmanship.
     com
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
Download
the stories &
pass them
    on




   Download
   Book cover &
   pass it on



                Download
                the poster &
                pass it on
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
V8.1 Ladder Engagement & Sports Case 11 Dec 09
www.PRSmith.org   www.GreatMomentsofSportsmanship.com

More Related Content

V8.1 Ladder Engagement & Sports Case 11 Dec 09

  • 1. presents The Ladder Of Engagement www.PRSmith.org
  • 2. Social media is the biggest change since the industrial revolution. Business Week (2005)
  • 3. Ladder Of Engagement • Embraces Web2.0/Social Media • Nurtures Customer Engagement % • Strengthens Brand Loyalty • Asks What Business Are We In ….value chain …..value network …amidst Hyper Competition……..
  • 4. even Alien Implant Removals are in a hyper competitive market And although it might make a great gift For your mother- in-law.....
  • 5. This is a far better gift! Let’s see how the ‘Ladder of Engagement’ can develop the appetite for sportsmanship
  • 6. Secures Customer Engagement Strengthens Brand Loyalty As customers move up Ladder Of © PR Smith.org Engagement www.prsmith.org
  • 7. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions (& sharing) ↑ Reviews ↑ Ratings Ladder Of © PR Smith.org www.prsmith.org Engagement
  • 8. Products Collab- Processes ↑ orative Co- Brands ↑ Creation Ads ↑ Ideas ↑ Discussions (& sharing) ↑ Reviews ↑ Ratings Ladder Of © PR Smith.org www.prsmith.org Engagement
  • 9. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions ↑ Reviews ↑ Ratings ┘ www.homedepot.ca
  • 10. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions ↑ Reviews ↑ Ratings ┘ www.ideastorm.com
  • 11. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions ↑ Reviews ↑ Ratings ┘ www.chevrolet.com/tahoe/
  • 12. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions ↑ Reviews ↑ Ratings ┘ www.boeing.com/commercial/787family/
  • 13. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions ↑ Reviews ↑ Ratings ┘ www.pods4jobs.com
  • 14. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions ↑ Reviews ↑ Ratings ┘ www.innocentive.com
  • 15. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions ↑ Reviews ↑ Ratings ┘ www.myelinrepair.org
  • 16. Products Processes ↑ Brands ↑ Ads ↑ Ideas ↑ Discussions ↑ Reviews ↑ Ratings ┘ www.threadless.com
  • 17. Now let’s apply the ladder to this sportsmanship book, club & campaign
  • 18. Excerpt: When war stopped & enemies played football together on Christmas Day 1914 www.Great MomentsOf Sportsmanship. com
  • 19. Style: emotional stories tapping into something deep inside us……. The Mexican goalkeeper’s father had just died & the Iranian keeper showed his respect . 2006 www.Great MomentsOf Sportsmanship. com
  • 20. Style: 2 minute short stories supported by interesting visuals. Yes, the unidentified flying object in the back-ground is a streaker diving into the lake during a crucial Ryder Cup golf match in Ireland 2006. www.Great MomentsOf Sportsmanship. com
  • 27. Download the stories & pass them on Download Book cover & pass it on Download the poster & pass it on
  • 35. www.PRSmith.org www.GreatMomentsofSportsmanship.com