Vatika City Newsletter
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The document provides updates on improvements and initiatives at Vatika City, including: 1) Making Gardenia Street one-way to reduce heavy vehicle traffic until construction is complete. 2) Improving security measures like centralized control, guard training, and deployment reviews. 3) Setting up a central client service cell to address resident concerns through a single point of contact. 4) Upcoming retail shops like Archies and a grocery store, as well as a new ATM near the exit gate.
Vatika City Newsletter
- 2. Enviro Now | October2011 Dear Residents, we at Vatika City are committed to continuously improve our service delivery so as to meet your needs. This newsletter is our Endeavour to offer yet another platform to bring Enviro Team and Vatika City residents together. Residents Views Gardenia Street Gardenia Street is an important approach lane for residents of Aster, Accacia, Primrose, Marronier and Sovereign blocks and it has been planned to be made one-way however, implementation will happen after the project team leaves the premises. This will ensure that heavy vehicles carrying raw material do not travel all over the city. Till then all residents are requested to bear with us and adhere to traffic rules. Wrong Parking Designated parking slots with appropriate parking stickers have been allotted to all the residents, the guard on duty ensures that only cars with stickers enter the basement. Though it is noticed that residents park wrongly which at times is not under the control of the security guard. Therefore, as an added facility the guard will maintain details of the car parked wrongly which subsequently will be provided to the residents to sort matter thereafter Community Signages Common area signages have recently been placed as reminders for everyone to follow speed limits, do not pluck flowers, keep city clean etc. Its an appeal to all residents to kindly follow these simple rules and contribute in making Vatika City a beautiful place to live in. Water Testing Report We wish to inform you that water purification procedures are working fine in the City and water testing from Government authorized laboratories is done quarterly. The last test report was circulated via email to the residents in the month of August 2011. Going forward copies of the test reports will be placed on the notice boards every quarter. Improvement in the Electricity Supply Since electric supply to Vatika City is provided by DHVBN substation through an 8 km long feeder line, there have been number of faults in the feeder line during the last summer/monsoon months. To overcome this recurring problem we have instituted a systematic defect investigation and repair action plan. As per the plan, the defective Grid Operated switches, ABC cable junctions, coupling assemblies, earthing equipment and insulation isolators in the transmission lines are being checked and repaired/replaced. The feeder line is now under regular surveillance by our special task force, which has reduced tripping frequency resulting in less DG sets usage. This has reduced the overall costs and has enhanced availability of power from DHVBN. Improvement in Security Services A number of measures have been initiated by us for improvement in security services. The control of all access points is now with one Security agency to improve accountability. Security supervisor strength has been augmented to meet the requirement. Regular training on soft skills and duty awareness is being imparted. Review of the guard deployment and reporting procedures have already been carried out. Please remember that the Security staff is there for your safety, we seek your cooperation to allow them to fulfill their duties.
- 3. Iris Rows Slates on Fa巽ade Vatika City has been lately facing a problem of slates falling off from the fa巽ade raising safety concerns. It has always been our endeavor to maintain the world class ambience and look of Vatika City. Hence, it was decided that an alternative method/material be used to give the same look as slates on the fa巽ade but with assured safety. It was with this aim that the removal of slates was initiated. We are still in the process of identifying the correct solution and a number of methods have been experimented with. We assure you that our designers and architects will use the best and safe alternative to maintain the world class looks of the city. Enviro Initiatives Press Coverage of the Event Fire Drill Recently a fire fighting drill was organized in Vatika City with active participation of the Gurgaon Police, Fire brigade and Ambulance services. As part of the drill, Fire fighting capability of the system installed in the City was tested and drill of search team/fire fighting team and casualty evacuation team was practiced. A demonstration of fire extinguisher usage was also conducted for the residents. We are grateful to Mr Sihag, Chief Fire Officer Gurgaon who addressed the gathering and gave a small talk on the fire prevention and fighting techniques.
- 4. Independence Day Celebrations Diwali Mela and Dandiya Night Yoga and Tennis Classes Enviro organizes regular Yoga and Tennis coaching classes in the City for your benefit. Classes are conducted three days a week at nominal charges. Yoga batches commence at 7:30 am on Mondays, Wednesdays and Fridays. There are two batches of Tennis coaching, three times in a week starting at 4:30 pm. For details please contact Mr Deepak Das, Event Manager (M-9871748922). Central Security control Room A Central Security Control room has been set up to remotely keep an eye on critical security areas with the help of CCTV cameras that have been installed at strategic locations in the City. The objective is to ensure early detection and to organize quick action / relief in an event of any exigency. This control room is operational 24 x 7 . Central Client Service Cell A central client service cell has been constituted to address client concerns and henceforth there will be a one point contact for all your complaints. All residents are requested to register complaints at our Client Service Cell no - 0124-4976840. The complaint registration number will be automatically sent to your mobile, which would be the reference number for feedback. Rectification work on registered complaints would be carried out as per the predetermined time slots. Operational Highlights Damage to the Children Play Area by Irrigation Department Status of children play area which was recently damaged by Irrigation
- 5. Department and proposed further action are given below as communicated by Vatika Ltd., the Developer of Vatika City. A few years ago, during our rounds to Vatika City, we noticed this piece of land and decided to apply for permission's to use this space as a childrens play zone area which in turn freed the parks within the colony as green areas vis--vis constructing play areas within them. Importantly, this piece of land, sandwiched between Uppal Southend and our colony could have become a dwelling space for migrant labor had Vatika not applied for the necessary permission, later on Permission was applied for and granted to Vatika by the Water Supply Department. The permission includes erecting of fences, concreting surfaces, and making use of the space as long as there are no permanent structures. We request the residents to refrain from communicating to various unrelated authorities which may only prolong or affect the validation of permission already in place. The common purpose is to maintain the space well and use it as a play zone. ATM and Retail A retail area is under development in the western corner of Vatika City. The retail shops have been allocated and very soon you will have Archies, Nivedyam, Needs Supermarket operational to name a few. Space for an ATM ex HDFC bank has also been earmarked near the exit gate and this ATM will soon be functional. Vatika City Entrance Entry Tags for Vehicles The new entry gate with an automated boom barrier has been opened for use w.e.f 15 Jun 2011. This boom barrier has a dedicated lane to facilitate unrestricted entry to residents and will help us to strengthen the security system. The boom operates automatically by sensing a Smart Tag fixed on the windscreen of the residents vehicles. One tag is being issued against each allotted parking. Approximately 50% of the residents who have purchased smart tags so far are presently availing the facility of the automated boom barrier and enjoying unrestricted entry into Vatika City. We request all residents to procure Smart Tags and make use of the automated boom barrier. This will improve quality of life and make Vatika City a safer place to live in. Smart Tags are available to be purchased from the Facility Office on all working Days from 1000 Hrs to 1700 Hrs @ of Rs. 475.00 per first tag and Rs. 265.00 for additional Tags. Critical CAPEX Requirements Installation of ARD in Lifts Automatic Rescue Devices (ARD) have been planned to be retrofitted in 66 lifts at Vatika city, which were without ARDs. Subsequent to negotiations, we have placed an order on OTIS (the OEM), to undertake the retro fitment task. The implementation of the purchase order is under process in a phased manner and is expected to be completed soon. In view of the above, it is reiterated that the apartment allottees deposit their contribution towards ARD expenditure @ Rs 3.22 per Sq Ft. by due date. STP We would like to re-iterate that STP (Sewerage Treatment Plant) was installed at Vatika City as per directions of the regulatory authorities since this was made mandatory and the treated water is re-cycled and used for horticulture/irrigation. We would like to thank the owners who have already paid their contribution of the expenditure and would request all others to do so @ Rs 3.30 per Sq Ft of super area by due date. DOs and Dont Adherence to Traffic Rules Within the City Additional traffic signages for ease of traffic flow within the complex are being put up
- 6. wherever required. It is requested that traffic rules be adhered to by all members and an example be set up for outsiders to emulate. Vehicle Parking Parking of vehicles to be done in designated areas only. Residents are requested not to park their vehicles in the areas earmarked for guest vehicles. Security Passes for Servants Kindly ensure that all domestic servants/drivers are in possession of valid security passes. Conduct of Drivers Drivers have been found loitering around the complex during their free time. Security staff has been instructed to check such occurrences and restrict their movements. Drivers rooms have been made available for their convenience. It is requested that the drivers be suitably counseled to adhere to security instructions. Discipline of Servants Kindly intimate the Facility Office in case services of any household servant are being terminated by you on grounds of discipline/misconduct. Handling of Pets It has been experienced that some residents are allowing their pets to dirty common areas such as green areas and lift lobbies. We would request you to kindly train your pets and take them out to designated areas only. enviroindia.in For any enquiries, you may reach us at: enviro@vatikagroup.com