This document is a resume for Somarapeta Venkatesh summarizing his experience working with Siebel CRM applications. He has over 6 years of experience as an IT Analyst at Tata Consultancy Services working on Siebel configurations, eScripts, workflows and products/pricing. Some of his roles included Siebel developer, Siebel configurator and Siebel EAI developer. He has received awards for his work and has led projects for clients like Agilent Technologies and Belgacom involving Siebel order management, integration and configurations.
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SOMARAPETA VENKATESH
Mobile: +91-8143159990 ~ E-Mail: Venkatesh.981@gmail.com ~ Location: Hyderabad.
Seeking assignments in Software Development (Siebel CRM) with an organisation of repute
Experience Summary
Batchelor Technology with 6+ Years of professional experience (Siebel CRM).
Currently working with Tata Consultancy Services, as IT Analyst.
Extended expertise in Siebel CRM. Deep understanding of technology with focus on delivering
business solutions.
An effective communicator with excellent relationship building & interpersonal skills. Strong
analytical, problem solving & organisational abilities. Possess a flexible & detail oriented
attitude.
Roles & Responsibilities:
Developer (Siebel)
Siebel Configurator
Siebel EAI Developer
Worked on different Siebel versions of Siebel 7.7,Siebel 8.0 & Siebel 8.1.x
Technical experience on Siebel Front End Configuration, eScript, Workflows, Products &
Pricing in Siebel Power Communication Application.
Excellent client management & Coordination skills.
Received Service & Commitment Award for the contribution & dedication towards the
work.
Received On the Sport Award for closing the high priority issues and making the
major releases successful.
Working Experience:
Working as IT Analyst for TATA CONSULTANCY SEVICES Ltd, Hyderabad from
Aug 2010 to till date.
Technology
Below is a list of important software products, tools and methods that I have worked with.
Applications Siebel 8.0/8.1.x
Business Areas Siebel Order Management
Siebel Sales and Marketing
Technical Areas Siebel Configuration.
Siebel Order Management.
Siebel Workflows.
PL/SQL
Operating Systems Windows
Unix
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Development Tools Siebel Tools
SQL Developer
SQL-Plus 8.0,
CRM Product Siebel 7.7, Siebel 8.0
Data Bases Oracle 11g, Oracle 10g
Assignments:
Project #1
Project Agilent Technologies
Customer Agilent Technologies Limited
Period Oct 10 to July 13
Description The business objective is to fix the defects raised by the
Support team and to fix the enhancements requested by the
Users in various Siebel production Applications like Siebel
Service, Sales Marketing Applications maintained by the
Agilent. And to support the users regarding the Siebel Sales,
Service, marketing applications
Role Developer
Key Responsibility Includes
Handling the responsibility of taking functional
requirements from the support functional team and
translating them in Technical designs.
Created new Business Services, Workflows as per the
requirements.
Successfully fixed the so many Defects and
enhancements and got the good customer
appreciation.
Worked as EAI developer, Integration over Inbound
web services, outbound web services and JMS
queues with AIA as middleware.
Solution Environment Siebel 8.0
Oracle 10g database
Tools Siebel Tools
SQL Developer
Project #2:
Project BELGACOM ONE SELLING
Customer Belgium Telecom.
Description The Belgacom Group is the largest telecommunications
company in Belgium, headquartered in Brussels.
Belgacom Group offerings include fixed line communication
through the Belgacom brand, mobile communications through
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the Proximus brand and ICT services to the professional
market under the Telindus brand. Belgacom Products is
broadly categorized to CBU (Consumer Business Unit) and
EBU (Enterprise Business Unit)
Consumer Business Unit (CBU)
The Consumer Business Unit markets voice products and
services, internet and television, both on fixed and mobile
networks, for residential clients.
Enterprise Business Unit (EBU)
The Enterprise Business Unit meets the ICT needs of
professional clients.
Period Aug 13 to Till Date
Position Developer
Role & Responsibilities Implemented Siebel UCM application which is the
master for Assets, Assets in Hierarchical Structure
Worked in Order management application which is
front end for Business for Ordering products
Main focus area is Siebel Integration with hands on
Order management
I worked on Siebel Configuration and Siebel
Integration areas of this application.
Prepared Technical Design documents for the
Requirements I Developed
Worked on Order management modules, e-scripting &
workflows
Worked in Integration area and Configuration.
Worked as Functional analyst for Few requirements.
Solution Environment Siebel 8.1.15
Oracle 11g database
Tools Siebel Tools
SQL Developer
Passport Details
Passport Number Date of Issue Expiry Date Place of Issue
K9819336 10/12/2012 09/12/2022 Hyderabad