Villains united
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United Airlines cancelled the author's flight from Chicago to London just a day and a half before departure, citing a mechanical issue found during pre-flight checks. The author imagines a graphic fantasy of what may have led United to cancel the flight. They spent over 30 minutes on hold trying to resolve the issue with no success. United eventually provided an explanation that was even more imaginative than the author's fantasy, claiming mechanical issues were found during pre-flight checks so close to the departure time. The author advises avoiding United Airlines based on their experience.
Villains united
- 1. Villains United Not a dating agency for criminals or even a jail football team ¨C rather what I graphically imagined United Airlines thinking was behind them cancelling my flight. A Flight (not) 1
- 2. A Graphic Fantasy A graphic fantasy about?what I imagine led to United Airlines cancelling my flight from Chicago to London a day and a half before I was due to fly using the excuse that a pre-flight check identified a mechanical issue that caused it to be taken out of service. Disclaimer This graphic fantasy is purely fictional. I do not know or understand the thinking behind United Airlines actions (and doubt if anyone could). A Flight (not) 2
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- 4. The cancellation E-mail ¨C note the time (13:23) is London time ¨C Chicago time is 08:23 ¨C 37 hours 37 minutes before the scheduled departure - 22:00 hrs (10pm) 18th March. A Flight (not) 4
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- 9. 30 + minutes on hold March 18th A Flight (not) 9
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- 11. Has anyone ever seen a supervisor? A Flight (not) 11
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- 13. No response between the two emails. So many complaints to deal with (even if United wanted to)? A Flight (not) 13
- 14. Letter March 18th ¨C no reply! A Flight (not) 14
- 15. When I managed to get a response to my complaints. United¡¯s eventual explanation was even more imaginative and bizarre than my graphic story. A Flight (not) 15
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- 19. The "explanation" - "during pre-flight checks" - a day and a half beforehand??!!!! A Flight (not) 19
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- 23. The Prequel All good fantasies and fairy stories should have a prequel and this is mine ¨C about the flight from the UK to the USA. A flight that was 1/3rd full. A Flight (not) 23
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- 29. The Moral All fairy stories need to have a moral ¨C especially United¡¯s fairy stories. AVOID FLYING UNITED A Flight (not) 29