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Virtual Assistants


           Peggy French
          Jessica Seibert
        Renee Courdway
Presentation Contents




Virtual Assistants          2
What is a Virtual Assistant?
   Home business
   Professional
    Administrator
   Provides services
    for small businesses
   As few as 5,000 and
    as many as 35,000
    worldwide



Virtual Assistants         3
History


           1992                 1997
    Susan Brice            Formalizes
                            AssistU



Virtual Assistants             Virtual Assistant 4 4
Prerequisites




Virtual Assistants               11
Course Comparison
            Solving Business                  Small Business
            Problems                          Management
 Portland                             Owens
   CC       Beg. Web Site/             CC     Legal Environment for
            Dreamweaver
                                              Business
            Integrated Computer
            projects                          Intro to E-Business

            Creating Virtual Office
                                              Internet for Business

            Intro to Accounting               Troubleshooting
                                              Applications

            Virtual Office Concepts           Integrated Office
                                              Communications

             Cooperative Education
                                              OAD/IST Electives(1)

              Cooperative Seminar




Virtual Assistants                                                    12
Tuition Fees for Residents vs.
          Non-Residents


  College Resident Non-Resident
  Portland CC  $70         $198
  Owens CC    $123      $230.50
Virtual Assistants     Virtual Assistant 13
Marketing
  What you are best
   at?
  Who will you
   service?
  Get your business
   known
  Networking sites
   and organizations


Virtual Assistants               7
What can you do?




Virtual Assistants            5
Your Home Business
                        Services to offer
                          2-3 Services
                        Hours you want to
                         work
                        Budget
                        Business Plan
                        Equipment



Virtual Assistants                      6
Income


   $30-$50  an hour
   Secretly trapped




Virtual Assistants            8
Benefits for VAs and
               Employers
                     No child care costs
                          Virtual
                         Assistants




                         Employers


                     No Healthcare costs

Virtual Assistants                         9
General Standards for VAs
  Working in long-term relationships with
   clients
  Two-tier fee structure (retainer and pay-
   as-you-go)
  Setting fees that allow them to earn a
   profit (30+/hour)
  Certification




Virtual Assistants              Virtual Assistant 10
VA in Second Life
  Kiriyersky        Island West
     Strannik Zipper
     John Simmons
  www.slvirtualassistants.com/&SL
  www.johnsimmonshypertext.com




Virtual Assistants                   14
Works Cited
    International Virtual Assistance
     Association www.ivaa.org
    Owens Community College
     www.owens.edu
    Portland Community College
      www.pcc.edu
    Second Life www.secondlife.com
    Stacy Brice www.assistu.com

Virtual Assistants               Virtual Assistant 15

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Virtual Assistant Final Draft

  • 1. Virtual Assistants Peggy French Jessica Seibert Renee Courdway
  • 3. What is a Virtual Assistant? Home business Professional Administrator Provides services for small businesses As few as 5,000 and as many as 35,000 worldwide Virtual Assistants 3
  • 4. History 1992 1997 Susan Brice Formalizes AssistU Virtual Assistants Virtual Assistant 4 4
  • 6. Course Comparison Solving Business Small Business Problems Management Portland Owens CC Beg. Web Site/ CC Legal Environment for Dreamweaver Business Integrated Computer projects Intro to E-Business Creating Virtual Office Internet for Business Intro to Accounting Troubleshooting Applications Virtual Office Concepts Integrated Office Communications Cooperative Education OAD/IST Electives(1) Cooperative Seminar Virtual Assistants 12
  • 7. Tuition Fees for Residents vs. Non-Residents College Resident Non-Resident Portland CC $70 $198 Owens CC $123 $230.50 Virtual Assistants Virtual Assistant 13
  • 8. Marketing What you are best at? Who will you service? Get your business known Networking sites and organizations Virtual Assistants 7
  • 9. What can you do? Virtual Assistants 5
  • 10. Your Home Business Services to offer 2-3 Services Hours you want to work Budget Business Plan Equipment Virtual Assistants 6
  • 11. Income $30-$50 an hour Secretly trapped Virtual Assistants 8
  • 12. Benefits for VAs and Employers No child care costs Virtual Assistants Employers No Healthcare costs Virtual Assistants 9
  • 13. General Standards for VAs Working in long-term relationships with clients Two-tier fee structure (retainer and pay- as-you-go) Setting fees that allow them to earn a profit (30+/hour) Certification Virtual Assistants Virtual Assistant 10
  • 14. VA in Second Life Kiriyersky Island West Strannik Zipper John Simmons www.slvirtualassistants.com/&SL www.johnsimmonshypertext.com Virtual Assistants 14
  • 15. Works Cited International Virtual Assistance Association www.ivaa.org Owens Community College www.owens.edu Portland Community College www.pcc.edu Second Life www.secondlife.com Stacy Brice www.assistu.com Virtual Assistants Virtual Assistant 15

Editor's Notes

  • #2: Welcome everyone, my teammates and I would like to thank you for coming today and sharing with us the finer points of what it means to be a Virtual Assistant. Before we begin, we would like to offer you a chance to retrieve a handout from the OAD 270 information post. It will give you a chance to go back, at a later time, and review some of the information that we will be sharing with you today. First, I would like to introduce to you my fellow teammates, Jessica Seibert, Renee Courdway, and my name is Peggy French. Today, we will be giving you a little history of the Virtual Assistant , what the requirements are, what a couple of colleges are offering as far as courses and tuition, what you should do before you start your own business, what type of tasks you will be completing, what salary you can expect to make, what some of the benefits are, and just a couple of sites that are available here in SL that would be a great place to visit if you should become interested in becoming a Virtual Assistant or would just like some extra information on the topic. Now you can see why I said you may want to get the note card. If everyone is ready then well get started.
  • #3: This first slide is our contents slide, it contains all the slides in the rest of the presentation. We understand, that at least for the time being SL hyperlinks are not available; however, if anyone would like a copy of todays presentation please let us know at the end of the presentation, we will be more than happy to e-mail one to you, and then this slide will be a wonderful way to jump to any particular slide that you would prefer to investigate.
  • #4: What is a Virtual Assistant? A Virtual Assistant is a highly skilled professional, an individual who works with independent contractors who provide administrative support and specialized services to small businesses while working out of the home via the internet, email, and phone conferences.It is estimated that there are as few as 5,000, and as many as, 35,000 virtual assistants worldwide.
  • #5: In 1992, Susan Brice was working as a travel agent when she realized the need to make others lives easier and not just in the office setting. In 1997, she formalized AssistU and has blazed the trail for many men and women who had the desire to become Virtual Assistants.Susan Brice is now the president of AssistU.com, which is a web site that devotes itself to training individuals how to become Virtual Assistants and teaches them how to create a sustainable business.
  • #6: In many of the colleges that were researched (Portland Community College, Owens Community College, Stark State College of Technology) the same prerequisites apply; you need to be self motivated, fluent with computers, have excellent keyboarding and office skills, and have at least 2-3 years of experience in Office Administration. The only difference was that Stark State College of Technology offers both a Administrative Office Professional One-Year Certificate Program for the Virtual Office Professional Option and a two-year program that for the Management Option.
  • #7: We compared Portland CC and Owens CC programs and this is what we found: the (Portland) Virtual Assistant Certificateis designed for the highly skilled, self-directed administrative assistant. Students learn the necessary skills to develop a virtual office that provides administrative support and technical services for the rapidly changing global business environment. Students must be competent with composition and math skills, word processing, spreadsheet, formatting, filing, and editing skills for common office documents. Browser navigation, searching the web, and file management skills are also essential to be successful in this program. Because of the entrepreneurial nature of Virtual Assistants, students should be independent learners who use time management skills to accomplish tasks. It is highly recommended students have a minimum of two years work experience in an office related field, such as administration, medical, insurance, web design, etc. (Owens)Administrative Virtual Assistant CertificateAn AVA is a highly skilled, independent entrepreneur who provides business services in a remote or virtual environment. Virtual assisting may provide support to small businesses, consultants, or even small project coordination for larger companies. The field of virtual assisting is for the experienced professional, due to its nature of self management. AVA candidates should possess high computer fluency, keyboarding, and office software skills; be a self-motivator and learner; and have at least 2-3 years administrative office experience.27 credits are required to graduate with a Virtual Assistant Certificate from Portland23-24 credits are required to graduate with a Administrative Virtual Assistant Certificate from Owens
  • #8: All students at Portland CC must pass all courses with a C or better. Owens CC catalog doesnt state any grade value that must be obtained to be considered passing. However, it does allow Monroe, Michigan Residents, under certain circumstances, to be considered residents even though they reside in Monroe County, Michigan and this may qualify them for in-state tuition. Mainly, the circumstances are that those wishing to attend Owens from Michigan need to attend programs listed in the reciprocal agreement Owens has with Monroe County Community College. If anyone is interested in more information on the terms of that agreement it is detailed in the Policies and Procedures section of the OCC catalog. Now, Jessica Seibert is going to explain to you what happens after you graduate and what skills you will be using to get your business started.
  • #9: Its best that you can figure out what you are best at and what you can service to clients.Before you start your business its a good idea to figure out what services are needed in the area, who your clients are and how you can access them.Make sure that you start a website and place an ad in newspapers and phone books to get your services known to get clientsIts best if you get the networking sites and organizations so you can meet clients and other Vas
  • #10: Some of the various tasks that can be done when being a VA are but arent limited to : Travel arrangements, write articles and newspapers, manage databases, handle appointments and telephones, file, editing, manage calendars, arrange events
  • #11: Being a VA is ultimately a home business. To ensure that you have the correct business you need to make sure that you are able to make your home business successful. To ensure that you want to make sure that you have a business plan. To start you want to make sure that you know what services you want to offer. Make sure that you chose things that are what you do best and that you have the experience to do. Just make sure that you are able to do everything that you want to do so you can do that best you can and grow your business and get repeat business. Generally it is easiest for you to chose 2-3 services to start so you dont get bogged down and you get overwhelmed. Also it is best to make sure that you decide how much you want to work. Whether or not it is part-time or full-time you want to make sure that you have a plan.Start a budget so that you can figure our how much you have to start your business off and plan expenses and how long you can live on what you have until you start to make money.Start a business plan so you can track your growth and change in businessExamine what equipment that you already have and software that you have. Make sure you have a good computer, fax machine ,etc.
  • #12: Virtual Assistants make anywhere from $30-$50 an hour. VAs frequently feel bogged down from there job because they make their money by the hour. If they want to make money then they have to work a certain amount of hours so they can have money. So if they take too many clients they could have no personal life. (When your finished with your information, introduce Renee and tell a little about what she will share with the audience).
  • #14: (Add a dollar sign in front of the 30)
  • #15: There are two VA sites available on Second Life. Both VAs are at Kiriyersky Island West. The first is by Strannik Zipper. His office space offers both services and links to finding jobs for virtual assistants. He also provides an email if you need to contact him with any questions. The second is by John Simmons. He is a virtual assistant and offers a wide array of services for projects you may need completed.
  • #16: In brief, to become a Virtual Assistant takes time and dedication before you actually enter the field. This specific course of study requires a lot of skills that are important to have to be successful. Picking the right college may depend on what skills you may already have and can be one of the most important decisions you will ever have to make. Once you have obtained the necessary skills, get out there and market yourself, network and get started on building a web site that can allow people to see what you have to offer. The right decisions now, could mean a future full of many happy rewarding moments. Wed like to take this time to answer any questions that anyone might have at this time. (Step down closer to the audience.) (at the end of questions, Please remember feel free to take a note card if you have not already done so, thank you. If anyone had ask for more information and you need to get their information now would be a good time to get it.