Visual adventure story of an accidental side-product
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1) The document describes the journey of the MongooseIM team at Erlang Solutions in developing their instant messaging platform as an unexpected side product. 2) They started with issues around technical complexity and lack of steering, which they addressed through workshops to define a vision and roadmap. 3) The team then applied agile methodologies like Scrum and Kanban along with a focus on customer centricity to transform into a professional product organization and improve based on feedback. 4) A variety of challenges and solutions are presented as part of the team's journey from an unknown start to a current known state, with opportunities for future exploration.
Visual adventure story of an accidental side-product
- 1. www.erlang-solutions.com Visual adventure Story of an Accidental Side-Product Nicolas V¨¦rit¨¦ Product Owner of MongooseIM nicolas.verite@erlang-solutions.com @nyconyco @MongooseIM live tweet #LSD17
- 3. www.erlang-solutions.com Company? Erlang Solutions Product? DemoSide-product? MongooseIM platform What the team has learnt on an unexpected journey to an unknown destination through short cycles
- 7. www.erlang-solutions.com Workforce London (Headquarters) Krakow (MongooseIM) Paris (alone¡) Stockholm Budapest Berlin Buenos Aires San Francisco 130employees on Erlang Solutions 15employees on MongooseIM
- 10. www.erlang-solutions.com IM? Instant Messaging Chat (Instant) Messaging Conversational interfaces Voice Social network Humans & robots (IoT)
- 11. www.erlang-solutions.com PLATFORM + { RESTful API } Services
- 12. www.erlang-solutions.com 6 x 6 = 36 15 x 15 = 225 60 x 60 = 3600 Network effect, pirate metrics Acquisition Activation Retention Revenue Referral
- 23. www.erlang-solutions.com Workshop 2: QSOS QSOS: qualification and selection of open source software
- 31. www.erlang-solutions.com Solution: structure, timeboxing, planning, rehearsal
- 33. www.erlang-solutions.com Backlog To do In progress Done Principles: ¡ñ Visualise ¡ñ Flow ¡ñ Pull ¡ñ Swarm ¡ñ Limits ¡ñ Classes of services Solution: kanban
- 39. www.erlang-solutions.com Context ¡ñ Target ¡ð Empathy ¡ñ Problem ¡ð Consequences ¡ñ Solution ¡ð Benefits Why Solution: story telling
- 47. www.erlang-solutions.com Problem: feedback ups and downs
- 48. www.erlang-solutions.com Rating Mad/Sad/Glad Live webinar: Post-mortem: Solution: feedback factory
- 52. www.erlang-solutions.com ?? Problem: but¡ what is it for? ?
- 57. www.erlang-solutions.com Trials, quests, temptations Ordinary world Monomyth Hero¡¯s journey Unknown Known Departure Initiation Return Descent into the underworld Refusal Crossing the threshold Call of the adventure Road back, master of two worlds Return threshold Freedom, knowledge, wisdom The innermost cave
- 58. www.erlang-solutions.com Our journey Technicity & Steering Workshops, vision, roadmap Transform into product Scrum, demo Unprofessional Timeboxing, rehearsal Variable Technical software Product-centricity Unknown Complexity Triage, visualisation Complexity (¡°too¡±->¡±only¡±) Story telling Kanban Marketing + sales content Feedback ups & downs Customer-centricity Feedback factory Missing Recording, archiving Knowledge base But¡ what is it for? External guests Clarity Known Departure Initiation Return
- 61. www.erlang-solutions.com A question What team adventure are you living?