The document discusses the evolving state of marketing across different media channels. It notes that advertising has become more complex as consumers now interact with paid, owned, and earned media in nonlinear decision journeys. Print media is declining as people spend more time on digital platforms like smartphones. Television viewing is also changing as people dual-screen and avoid ads. Banner ads on websites have low engagement rates. Social media allows for highly targeted, relevant ads and offers a new type of earned media channel between traditional online ads and television. However, brands must be careful that their virtual fan bases on social platforms actually resemble their real fan bases.
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1. Vlajo, 18 november 2011
THE STATE
OF THINGS
(marketing-wise)
Friday 18 November 11
6. From simple to complex
The state of paper media
The state of television
The state of traditional online bannering
The state of social media
The new and improved role of traditional media
Friday 18 November 11
22. Smartphones Surpassed Feature Phone Shipments in
W. Europe (Q2:10) / USA (Q1:11); ROW to Follow
Smartphone Shipments as % of Total Mobile Phone Shipments by Region, Q1:08 Q2:11
100%
North America
Smartphone > Feature
% of Quarterly Mobile Phone Shipments
80%
Western Europe Phone Shipments
Rest of World (ex. Japan)
60%
50%
40%
20%
0%
Q1:08 Q3:08 Q1:09 Q3:09 Q1:10 Q3:10 Q1:11
Source: Data per Ehud Gelblum, Morgan Stanley Research. Note: In Japan, smartphone exceeded feature phone in Q4:08.
Friday 18 November 11
49. The Media Spectrum
Google Adwords TV advertising
Short Term Long Term
Highly Relevant Might be Relevant
Conversions Impressions
CPA GRP
Friday 18 November 11
50. Where in the Media Spectrum does social media 鍖t?
4,4 million users
rs?
1 05K use 25K users?
Google Adwords Social Media TV advertising
&
Short Term Short Term Long Term Long Term
Highly Relevant Highly Relevant Might be Relevant Might be Relevant
Conversions Conversions Impressions Impressions
CPA CPA GRP GRP
* Belgian 鍖gures
Friday 18 November 11
51. "Typical approaches that focus on
raw fan counts, or the total number
of engagements on a given piece of
content, fail to depict the potential
and realized scope of social media
brand impressions"
The Power of Like, Co & Facebook, May 2011
Friday 18 November 11
53. # fans
23.000.000 784.000.000
6.059 1.245.213
# unique friends / fan
34 207
The Power of Like, Co & Facebook, May 2011
Friday 18 November 11
54. Facebook has become our de facto
advertising platform
Jim Hanna, Starbucks Coffee Company
Friday 18 November 11
55. ComScore 鍖nds a high degree of similarity
between the tastes of friends.
Friday 18 November 11
56. Two ways to get people to like you...
organic marketing efforts
Friday 18 November 11
57. Like Widget
Friend us on FB
Ads
organic
Search
Friend Suggestion
Friday 18 November 11
58. Like-gates
Like us 鍖rst & win...
Coupons
Share a wall post
and get a
coupon!
Invite Friends
Invite friends to
get bene鍖ts.
marketing efforts
Exclusive Content
Leave your
credentials for a
wallpaper...
Friday 18 November 11
59. Two typical consequences
Your virtual fan base resembles or differs from your actual fan base
Friday 18 November 11
60. Two typical consequences
te
like-ga
like wi
dget
Your brand new fans are staying or leaving you.
Friday 18 November 11
62. Its a little bit about math...
an edge is an interaction with your wall post: a like, a
comment, a share as well as the post itself
Edgerank =
e=1 n
af鍖nitye x weight e x time decay e
edge
affinity of an every type of edge has a the time decay
is
is higher specific weight: higher
o
1) for fans wh act 1) on the creation side: 1) if an edge h
is
ter
frequently indates some types of posts are recent enoug
with your up son
tions
worth more 2) in comparis edge
2) for interac o are 2) on the interaction side: with the previ
ou
by friends whll a comment is worth more
fans as we than a like or a share
Friday 18 November 11
66. Short Term Ad Performance expressed in Incidences
7.523.802 1.010
impressions new fans
0,03%
avg CTR
2.356
clicks
Friday 18 November 11
67. The new and improved role of traditional media
Friday 18 November 11
68. We went from a monologue to a
dialogue. Mass media will continue to
play a role. But its role has changed.
John Hayes, Chief Marketing Of鍖cer American Express
Friday 18 November 11
69. insights
media usage
message
DIABOLO
MODEL paid acted
impressions WE TALK
owned interaction
expressions YOU TALK
earned real
users usage
metrics
Friday 18 November 11
76. Turning to so-called in鍖uentials,
will make it very hard to actually
know or measure what your
communication efforts do for your
brand
Friday 18 November 11
77. so- nulle d in鍖uentials,
Turning toThe ca mber o afans lis only of
of ctua ly
e impoy hard tif your content is
r
will mak it ve rtance t your
a
know or measure wh in invitinrgyconsumers
successful
fo rts do fo our
com munito interaf
cation e ct
brand
Friday 18 November 11
78. dllr ofi f l uentia s, ll have an
The nuTraaeitionn鍖media lsti
g to somb ed a ns isually
-c
Turninim a act on o
f
p i r venco ifad to le to
e ot timpe rtrynturoconteplay. Creativity
a ry ha o r
will makc a
sn rvnwnmtire im nrtant one.
su cesasueeenhat your po t is
ow o r me f l i i vio ng consuur
kn t o in
tcaaictn efforts do f r yomers
com muni er t o
brand
Friday 18 November 11