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Volume To Value
In the next 20 minutes
 Current state
 Where were going
 Value, not volume
 Value measurement(s) & definitions
 Questions & discussion
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
http://jamanetwork.com/journals/jama/article-
abstract/2552208 (University of Utah)
 A bad
process
 Not very
capable of
producing the
results you
want
 Lots of width
& little space
 High risk for
patient to
have > 240
min
 Typical sigma
level for
healthcare
processes
Low High
0 6
Z actual = 1.20
Z potential = 1.26
28024020016012080400
LSL USL
shifts and drifts were eliminated.
Potential (within) capability is what could be achieved if process
Actual (overall) capability is what the customer experiences.
parts from the process that are outside the spec limits.
 The defect rate is 11.50%, which estimates the percentage of
Upper spec 240
Target *
Lower spec 0
Customer Requirements
Mean 178.28
Standard deviation (overall) 51.348
Actual (overall) capability
Pp 0.78
Ppk 0.40
Z.Bench 1.20
% Out of spec 11.50
PPM (DPMO) 114951
Process Characterization
Actual (Overall) Capability
Are the data inside the limits?
Comments
Capability Analysis for MDArrivalBad
Summary Report
How capable is the process?
Low High
0 6
Z actual = 4.15
Z potential = 4.21
21017514010570350
LSL USL
shifts and drifts were eliminated.
Potential (within) capability is what could be achieved if process
Actual (overall) capability is what the customer experiences.
from the process that are outside the spec limits.
 The defect rate is 0.00%, which estimates the percentage of parts
Upper spec 240
Target *
Lower spec 0
Customer Requirements
Mean 41.847
Standard deviation (overall) 10.089
Actual (overall) capability
Pp 3.96
Ppk 1.38
Z.Bench 4.15
% Out of spec 0.00
PPM (DPMO) 17
Process Characterization
Actual (Overall) Capability
Are the data inside the limits?
Comments
Capability Analysis for MDArrival
Summary Report
How capable is the process?
 A good
process
 Very capable
of producing
the results
you want
 Little width
plenty of
space
 Low risk for
patient to
have > 240
min
Number of Lean 6 Sigma studies is on
the rise
http://blog.minitab.com/blog/statistics-and-quality-data-analysis/qi-
trends-in-healthcare:-what-are-the-statistical-soft-spots
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
Value is defined as the health
outcomes per dollar spent.
Value = Outcomes / Cost
& needs the VOC
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
Healthcare Value Process Index = (100) Cpk / COPQ*
*COPQ in thousands, eg $250,000 => 250note the VOC
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
Volume To Value:  Lean Six Sigma World Conference 2017
In summary: help your healthcare
colleagues!
 Available at Amazon.com
 bit.ly/volume2value
 Visit
www.TheSurgicalLab.com
 Focuses on use of
quantitative tools
 Stories of using tools in
healthcare
http://bit.ly/V2Vsurvey
Volume To Value:  Lean Six Sigma World Conference 2017
In the last 20 minutes
 Current state
 Where were going
 Value, not volume
 Value measurement(s) & definitions
 Questions & discussion
 workshops at your center
 http://Dav.id
 Stories of quality
improvement (with tools) in
Healthcare
 ThePhysiciansEdge.com

More Related Content

Volume To Value: Lean Six Sigma World Conference 2017

  • 2. In the next 20 minutes Current state Where were going Value, not volume Value measurement(s) & definitions Questions & discussion
  • 6. A bad process Not very capable of producing the results you want Lots of width & little space High risk for patient to have > 240 min Typical sigma level for healthcare processes Low High 0 6 Z actual = 1.20 Z potential = 1.26 28024020016012080400 LSL USL shifts and drifts were eliminated. Potential (within) capability is what could be achieved if process Actual (overall) capability is what the customer experiences. parts from the process that are outside the spec limits. The defect rate is 11.50%, which estimates the percentage of Upper spec 240 Target * Lower spec 0 Customer Requirements Mean 178.28 Standard deviation (overall) 51.348 Actual (overall) capability Pp 0.78 Ppk 0.40 Z.Bench 1.20 % Out of spec 11.50 PPM (DPMO) 114951 Process Characterization Actual (Overall) Capability Are the data inside the limits? Comments Capability Analysis for MDArrivalBad Summary Report How capable is the process?
  • 7. Low High 0 6 Z actual = 4.15 Z potential = 4.21 21017514010570350 LSL USL shifts and drifts were eliminated. Potential (within) capability is what could be achieved if process Actual (overall) capability is what the customer experiences. from the process that are outside the spec limits. The defect rate is 0.00%, which estimates the percentage of parts Upper spec 240 Target * Lower spec 0 Customer Requirements Mean 41.847 Standard deviation (overall) 10.089 Actual (overall) capability Pp 3.96 Ppk 1.38 Z.Bench 4.15 % Out of spec 0.00 PPM (DPMO) 17 Process Characterization Actual (Overall) Capability Are the data inside the limits? Comments Capability Analysis for MDArrival Summary Report How capable is the process? A good process Very capable of producing the results you want Little width plenty of space Low risk for patient to have > 240 min
  • 8. Number of Lean 6 Sigma studies is on the rise
  • 13. Value is defined as the health outcomes per dollar spent.
  • 14. Value = Outcomes / Cost & needs the VOC
  • 20. Healthcare Value Process Index = (100) Cpk / COPQ* *COPQ in thousands, eg $250,000 => 250note the VOC
  • 24. In summary: help your healthcare colleagues!
  • 25. Available at Amazon.com bit.ly/volume2value Visit www.TheSurgicalLab.com Focuses on use of quantitative tools Stories of using tools in healthcare
  • 28. In the last 20 minutes Current state Where were going Value, not volume Value measurement(s) & definitions Questions & discussion
  • 29. workshops at your center http://Dav.id Stories of quality improvement (with tools) in Healthcare ThePhysiciansEdge.com