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Presenting Like a Pro
Tina Lambert, VSCPA Vice President

         VSCPA Ethics Train-the-Trainer
         January 29, 2009
Why the heck do I need training
    on Presentation Skills?
Even the best of
the best have a
COACH and need to
PRACTICE.
Some GOALS for this session

 Refresher on successful (and
  not so successful) presentation
  techniques
 Tips to organize training
  materials
 Ideas for openings & closings
 Effective ways to handle Q&A
 Additional resources
What are some successful
Presentation Techniques?
#1: The Art of Persuasion
Triangle of Persuasion
                                 Message/Prove It
                                       -3x3
                                       - VIP
                                       - Sound Bites
                                          - Anecdotes,
                                             Analogies, Third
                                               Party




Audience      -- Listen, Translate, Edit --     You
  Interest                                          C, C, C
  5Ws +                                            Body Language,
                                                    Voice
  So What, Who Cares, WIIFM
Whats PERSUASIVE? Three elements in overall
 impression of speakers


 Verbal (word choice, content)....7%

 Vocal (voice, tone, pace)...38%

 Visual (body language)55%


  Content is still king, but
  93% of overall
  impression is delivery
What are some successful
Presentation Techniques?
    #2: Be Prepared
The two minute TALKING MEMO

  TO:
  TO:                  State problem & possible
  FROM:
  FROM:                 solutions
  RE:
  RE:                  Support your problem:
                        data, statistics, analysis,
                        examples
                       Bottom Line
Ideas for OPENERS for the Talking Memo

                        TO:
                        TO:
   Bottom line
                        FROM:
                        FROM:
   Props
                        RE:
                        RE:
   Anecdote, case
   News
   Localize
   Ask questions
Not so great opening idea for
the TALKING MEMO

       A man walks into a
       barOUCH!
HUMOR is risky




           JOKES
HEADLINES are less risky
What are some successful
Presentation Techniques?
#3: Learn Simple Secrets
10 SIMPLE SECRETS of the worlds
greatest business communicators

                  Book by Carmine Gallo
                  www.carminergallo.com
                  Great, short read!
                  Lots of helpful advice from top
                   CEOs and leaders in business
                   business
10 SIMPLE SECRETS of the worlds
greatest business communicators
1.       Passion: Use your head to
         reach your heart
          Use real-life example
          Show you care about topic,
           profession, etc.
2.       Inspiration: Cmon baby
         light my fire
          Passion is what speaker
           feels, inspiration is what
           audience feels
          Show audience WIIFM
10 SIMPLE SECRETS of the worlds
greatest business communicators
3.       Preparation: Toss the script
           Remember 2-minute talking
            memo
           Dont read the slides
4.       Start strong: Dont bury the
         lead
5.       Clarity: Lose the jargon or lose
         your audience
           Good speaking is clear and
            simple
           Explain to a 4th grader
10 SIMPLE SECRETS of the worlds
greatest business communicators
6.       Brevity: Keep it short, period
           Elevator speech
           1 minute rule
7.       Style: Talk, walk and look
         like a leader
           Remember triangle of
            persuasion
8.       Command presence:
         Movement does the body
         good
           Stretching?
10 SIMPLE SECRETS of the worlds
greatest business communicators
                 9.       Wear it well: Image is
                          EVERYTHING
                            Get one chance for a first
                             impression
                 10. Reinvention: Madonna or
                     Rocky?
                            Effective speaking is
                             current
                            Adapt to your audience
10 BAD HABITS of presenters
1.    Reading directly from notes
2.    Avoiding eye contact
3.    Dressing down
4.    Fidgeting, jiggling
5.    Failing to rehearse
6.    Standing at attention
7.    Reciting bullet points
8.    Speaking too long
9.    Failing to excite
10.   Ending without inspiration
What are some successful
Presentation Techniques?
    #4: Close Strong
Handling the Q&A


                    Set ground rules
                    Anticipate the questions
                    Restate questions for the
                     audience
                    Dont be a politician
                    Summarize and close
Types of QUESTIONERS


  Nitpicker: Always brings up
   a point to derail
  Challenger: Disputes points
  Filibuster: Rambles with no
   end in sight
  Support: Over the top
   praiser
  Etc.: We all know others!
Tips for CLOSING STRONG

  Repeat objectives and key
   learning points (3x3)
  Tell them about additional
   resources
  Tell them youre available
   for follow up & provide
   contact info
  Stay for 5-10 minutes
What is my role as a
 VSCPA Presenter?
Serving as a VSCPA AMBASSADOR
 Deliver top-notch presentation
 Be prepared
 Effectively engage members and
  potential members at events
 Give consistent message
 Help raise the profile and image
  of CPAs and VSCPA

  Trade research shows the 85% of
  the visitors impression about
  your association is determined by
  the person at the event.
Serving as a VSCPA AMBASSADOR

 Authorized representative or
  messenger of the VSCPA
 Wearing a leadership hat to
  represent best interest of 8,400
  VSCPA members
 Not a forum for marketing
  yourself or your business 
  although that may be side effect
 Not a platform for personal views
  on touchy topics (religious,
  political, etc.)
Where can I find other
Presentation Resources?
Other public speaking RESOURCES

 VSCPA: For Members section of www.vscpa.com
 CPA Ambassadors: www.cpaambassador.org
 Toast Masters: www.toastmasters.org
 PRSA: www.prsa.org
 IABC: www.iabc.com
 Blogs: http://mytoastmastersblog.com >
  http://.sixminutes.dlugan.com
 Videos: www.carminegallo.com
CONNECT with me/us!
Tina Lambert, CAE
VSCPA Vice President, Member & Public Relations

 Phone: (804) 612.9416
 E-mail: tlambert@vscpa.com
 Web: www.vscpa.com
 LinkedIn: www.linkedin.com/in/tinalambert
  www.linkedin.com and search for Virginia Society of CPAs
 Facebook: www.facebook.com/people/Tina_Lambert/537270643
  www.facebook.com and search for Virginia Society of CPAs
THANK YOU
very, very much!

More Related Content

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  • 1. Presenting Like a Pro Tina Lambert, VSCPA Vice President VSCPA Ethics Train-the-Trainer January 29, 2009
  • 2. Why the heck do I need training on Presentation Skills?
  • 3. Even the best of the best have a COACH and need to PRACTICE.
  • 4. Some GOALS for this session Refresher on successful (and not so successful) presentation techniques Tips to organize training materials Ideas for openings & closings Effective ways to handle Q&A Additional resources
  • 5. What are some successful Presentation Techniques? #1: The Art of Persuasion
  • 6. Triangle of Persuasion Message/Prove It -3x3 - VIP - Sound Bites - Anecdotes, Analogies, Third Party Audience -- Listen, Translate, Edit -- You Interest C, C, C 5Ws + Body Language, Voice So What, Who Cares, WIIFM
  • 7. Whats PERSUASIVE? Three elements in overall impression of speakers Verbal (word choice, content)....7% Vocal (voice, tone, pace)...38% Visual (body language)55% Content is still king, but 93% of overall impression is delivery
  • 8. What are some successful Presentation Techniques? #2: Be Prepared
  • 9. The two minute TALKING MEMO TO: TO: State problem & possible FROM: FROM: solutions RE: RE: Support your problem: data, statistics, analysis, examples Bottom Line
  • 10. Ideas for OPENERS for the Talking Memo TO: TO: Bottom line FROM: FROM: Props RE: RE: Anecdote, case News Localize Ask questions
  • 11. Not so great opening idea for the TALKING MEMO A man walks into a barOUCH!
  • 12. HUMOR is risky JOKES
  • 14. What are some successful Presentation Techniques? #3: Learn Simple Secrets
  • 15. 10 SIMPLE SECRETS of the worlds greatest business communicators Book by Carmine Gallo www.carminergallo.com Great, short read! Lots of helpful advice from top CEOs and leaders in business business
  • 16. 10 SIMPLE SECRETS of the worlds greatest business communicators 1. Passion: Use your head to reach your heart Use real-life example Show you care about topic, profession, etc. 2. Inspiration: Cmon baby light my fire Passion is what speaker feels, inspiration is what audience feels Show audience WIIFM
  • 17. 10 SIMPLE SECRETS of the worlds greatest business communicators 3. Preparation: Toss the script Remember 2-minute talking memo Dont read the slides 4. Start strong: Dont bury the lead 5. Clarity: Lose the jargon or lose your audience Good speaking is clear and simple Explain to a 4th grader
  • 18. 10 SIMPLE SECRETS of the worlds greatest business communicators 6. Brevity: Keep it short, period Elevator speech 1 minute rule 7. Style: Talk, walk and look like a leader Remember triangle of persuasion 8. Command presence: Movement does the body good Stretching?
  • 19. 10 SIMPLE SECRETS of the worlds greatest business communicators 9. Wear it well: Image is EVERYTHING Get one chance for a first impression 10. Reinvention: Madonna or Rocky? Effective speaking is current Adapt to your audience
  • 20. 10 BAD HABITS of presenters 1. Reading directly from notes 2. Avoiding eye contact 3. Dressing down 4. Fidgeting, jiggling 5. Failing to rehearse 6. Standing at attention 7. Reciting bullet points 8. Speaking too long 9. Failing to excite 10. Ending without inspiration
  • 21. What are some successful Presentation Techniques? #4: Close Strong
  • 22. Handling the Q&A Set ground rules Anticipate the questions Restate questions for the audience Dont be a politician Summarize and close
  • 23. Types of QUESTIONERS Nitpicker: Always brings up a point to derail Challenger: Disputes points Filibuster: Rambles with no end in sight Support: Over the top praiser Etc.: We all know others!
  • 24. Tips for CLOSING STRONG Repeat objectives and key learning points (3x3) Tell them about additional resources Tell them youre available for follow up & provide contact info Stay for 5-10 minutes
  • 25. What is my role as a VSCPA Presenter?
  • 26. Serving as a VSCPA AMBASSADOR Deliver top-notch presentation Be prepared Effectively engage members and potential members at events Give consistent message Help raise the profile and image of CPAs and VSCPA Trade research shows the 85% of the visitors impression about your association is determined by the person at the event.
  • 27. Serving as a VSCPA AMBASSADOR Authorized representative or messenger of the VSCPA Wearing a leadership hat to represent best interest of 8,400 VSCPA members Not a forum for marketing yourself or your business although that may be side effect Not a platform for personal views on touchy topics (religious, political, etc.)
  • 28. Where can I find other Presentation Resources?
  • 29. Other public speaking RESOURCES VSCPA: For Members section of www.vscpa.com CPA Ambassadors: www.cpaambassador.org Toast Masters: www.toastmasters.org PRSA: www.prsa.org IABC: www.iabc.com Blogs: http://mytoastmastersblog.com > http://.sixminutes.dlugan.com Videos: www.carminegallo.com
  • 30. CONNECT with me/us! Tina Lambert, CAE VSCPA Vice President, Member & Public Relations Phone: (804) 612.9416 E-mail: tlambert@vscpa.com Web: www.vscpa.com LinkedIn: www.linkedin.com/in/tinalambert www.linkedin.com and search for Virginia Society of CPAs Facebook: www.facebook.com/people/Tina_Lambert/537270643 www.facebook.com and search for Virginia Society of CPAs