Tina Lambert, Vice President of the Virginia Society of Certified Public Accountants (VSCPA), gave a presentation on effective presentation techniques. She covered goals of successful presentations such as organization, openings and closings, and handling questions and answers. Lambert discussed techniques like using the "triangle of persuasion" focusing on verbal, vocal, and visual delivery, being well prepared with a two minute talking memo, and learning secrets from top business communicators. She emphasized the importance of closing strongly and being an ambassador representing the VSCPA.
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Vscpapresentationskillstraining
1. Presenting Like a Pro
Tina Lambert, VSCPA Vice President
VSCPA Ethics Train-the-Trainer
January 29, 2009
2. Why the heck do I need training
on Presentation Skills?
3. Even the best of
the best have a
COACH and need to
PRACTICE.
4. Some GOALS for this session
Refresher on successful (and
not so successful) presentation
techniques
Tips to organize training
materials
Ideas for openings & closings
Effective ways to handle Q&A
Additional resources
5. What are some successful
Presentation Techniques?
#1: The Art of Persuasion
6. Triangle of Persuasion
Message/Prove It
-3x3
- VIP
- Sound Bites
- Anecdotes,
Analogies, Third
Party
Audience -- Listen, Translate, Edit -- You
Interest C, C, C
5Ws + Body Language,
Voice
So What, Who Cares, WIIFM
7. Whats PERSUASIVE? Three elements in overall
impression of speakers
Verbal (word choice, content)....7%
Vocal (voice, tone, pace)...38%
Visual (body language)55%
Content is still king, but
93% of overall
impression is delivery
8. What are some successful
Presentation Techniques?
#2: Be Prepared
9. The two minute TALKING MEMO
TO:
TO: State problem & possible
FROM:
FROM: solutions
RE:
RE: Support your problem:
data, statistics, analysis,
examples
Bottom Line
10. Ideas for OPENERS for the Talking Memo
TO:
TO:
Bottom line
FROM:
FROM:
Props
RE:
RE:
Anecdote, case
News
Localize
Ask questions
11. Not so great opening idea for
the TALKING MEMO
A man walks into a
barOUCH!
14. What are some successful
Presentation Techniques?
#3: Learn Simple Secrets
15. 10 SIMPLE SECRETS of the worlds
greatest business communicators
Book by Carmine Gallo
www.carminergallo.com
Great, short read!
Lots of helpful advice from top
CEOs and leaders in business
business
16. 10 SIMPLE SECRETS of the worlds
greatest business communicators
1. Passion: Use your head to
reach your heart
Use real-life example
Show you care about topic,
profession, etc.
2. Inspiration: Cmon baby
light my fire
Passion is what speaker
feels, inspiration is what
audience feels
Show audience WIIFM
17. 10 SIMPLE SECRETS of the worlds
greatest business communicators
3. Preparation: Toss the script
Remember 2-minute talking
memo
Dont read the slides
4. Start strong: Dont bury the
lead
5. Clarity: Lose the jargon or lose
your audience
Good speaking is clear and
simple
Explain to a 4th grader
18. 10 SIMPLE SECRETS of the worlds
greatest business communicators
6. Brevity: Keep it short, period
Elevator speech
1 minute rule
7. Style: Talk, walk and look
like a leader
Remember triangle of
persuasion
8. Command presence:
Movement does the body
good
Stretching?
19. 10 SIMPLE SECRETS of the worlds
greatest business communicators
9. Wear it well: Image is
EVERYTHING
Get one chance for a first
impression
10. Reinvention: Madonna or
Rocky?
Effective speaking is
current
Adapt to your audience
20. 10 BAD HABITS of presenters
1. Reading directly from notes
2. Avoiding eye contact
3. Dressing down
4. Fidgeting, jiggling
5. Failing to rehearse
6. Standing at attention
7. Reciting bullet points
8. Speaking too long
9. Failing to excite
10. Ending without inspiration
21. What are some successful
Presentation Techniques?
#4: Close Strong
22. Handling the Q&A
Set ground rules
Anticipate the questions
Restate questions for the
audience
Dont be a politician
Summarize and close
23. Types of QUESTIONERS
Nitpicker: Always brings up
a point to derail
Challenger: Disputes points
Filibuster: Rambles with no
end in sight
Support: Over the top
praiser
Etc.: We all know others!
24. Tips for CLOSING STRONG
Repeat objectives and key
learning points (3x3)
Tell them about additional
resources
Tell them youre available
for follow up & provide
contact info
Stay for 5-10 minutes
26. Serving as a VSCPA AMBASSADOR
Deliver top-notch presentation
Be prepared
Effectively engage members and
potential members at events
Give consistent message
Help raise the profile and image
of CPAs and VSCPA
Trade research shows the 85% of
the visitors impression about
your association is determined by
the person at the event.
27. Serving as a VSCPA AMBASSADOR
Authorized representative or
messenger of the VSCPA
Wearing a leadership hat to
represent best interest of 8,400
VSCPA members
Not a forum for marketing
yourself or your business
although that may be side effect
Not a platform for personal views
on touchy topics (religious,
political, etc.)
28. Where can I find other
Presentation Resources?
29. Other public speaking RESOURCES
VSCPA: For Members section of www.vscpa.com
CPA Ambassadors: www.cpaambassador.org
Toast Masters: www.toastmasters.org
PRSA: www.prsa.org
IABC: www.iabc.com
Blogs: http://mytoastmastersblog.com >
http://.sixminutes.dlugan.com
Videos: www.carminegallo.com
30. CONNECT with me/us!
Tina Lambert, CAE
VSCPA Vice President, Member & Public Relations
Phone: (804) 612.9416
E-mail: tlambert@vscpa.com
Web: www.vscpa.com
LinkedIn: www.linkedin.com/in/tinalambert
www.linkedin.com and search for Virginia Society of CPAs
Facebook: www.facebook.com/people/Tina_Lambert/537270643
www.facebook.com and search for Virginia Society of CPAs