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1. Offering More Than Just Enquiry Management Presented by: Julie Millias

2. The ipoint Web Site

4. Contacts List Segments

6. Defining the Audience Setting a Mailing Schedule

7. Viewing the Results

8. Simple Mailing

9. Multi Stage Campaign

10. Feedback & Surveys

11. Live Chat/Pro Active Chat

12. Knowledge Syndication Widgets (KSW)

13. Questions? Offering More Than Just Enquiry Management

W2C Forum #5 Julie Millias 20090715