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24 Hour Water
Damage Restoration
The growth of
  your business
  is dependent
  on selling
  insurance

More importantly
 to maintain
 repeat clients
According to
     Insurance
    Information
Institute 98-99% of
   all growth for
 insurers is tied to
      renewals.
 - 2008 - First Half Results By Dr.
Robert P. Hartwig, CPCU President
  Insurance Information Institute
Personal Service
We are both in the
  service
  business.

People come to
  an insurance
  agent as
  opposed to the
  internet
  because they
  value personal
  service.
Claims
Agents handle claims in different ways.

 Even when the property
    owner selects their
      contractor, his
   performance is either
 credited to or blamed on
   agent, not contractor.
Conversation During a Claim
Client – ‘We just had a water
    damage.’
Friend – ‘Who is your
    insurance company?’
Client – ‘Peggy Sue’
Friend – ‘Is she taking care
    of you?’

Take control of that answer
   by knowing the question!

What do insureds really want
          from you?
What people who have had a loss really want:

They want this inconvenience
   eliminated as quickly as
          possible!
         Give them what they want!
If the price is the same
 which do you choose?
We Dry Faster than Anyone Else


    Faster service
      is always
      preferred.
World’s Fastest Drying Guaranteed
    WVR
What Does It Mean for You?
                       The World’s Most
                         Powerful Drying
                         means that we
                         can dry things
                         that most
                         contractors rip out
                         and throw away.

                       It also saves your
                          clients’ most
                          valuable and
                          important
                          resource, time.
Pre-Select a First Responder!




 You can see that selecting the best first responder is most important.

 That contractor’s capabilities will determine how quickly the job can be
                                  completed.
Give Your Clients What They Want
To insure that your clients are getting what they
    want, only recommend contractors that:
1. Have equipment fast enough to completely
   dry homes in 1-2 days
2. Have equipment powerful enough to dry
   homes with little or no demolition!
2. Have the professional appearance and
   approach that serves as an extension of
   you!
Willamette Valley Restorations ‘First
Responder’ Emergency Response System


Here’s how it
 works:

1. Dial 1-541-485-0575
Willamette Valley Restorations ‘First
Responder’ Emergency Response
System
2.   After hours, our trained answering service will take
     down important contact info and transfer the caller
     directly to the crew member that will come to their
     home for the fastest possible response!
Willamette Valley Restorations ‘First
Responder’ Emergency Response
System

  3. A crew is
   immediately
  dispatched to
   the location.
Which would your client
           prefer?

Choose a drying speed:
o Standard Drying (4-7 days)
o Priority Drying (1-2 days)
– get it done tomorrow
Willamette Valley Restoration Advantage
?   Emergency water extraction and dry out

?   Fire damage restoration

?   Emergency tarp-up and board up

?   Documented drying process and monitoring

?   Contents storage and restoration

?   Clothing and fabric cleaning

?   Smoke removal and deodorization

?   General contracting reconstruction

?   Computerized estimation
Ad

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Ad

Water damage agent presentation

  • 1. 24 Hour Water Damage Restoration
  • 2. The growth of your business is dependent on selling insurance More importantly to maintain repeat clients
  • 3. According to Insurance Information Institute 98-99% of all growth for insurers is tied to renewals. - 2008 - First Half Results By Dr. Robert P. Hartwig, CPCU President Insurance Information Institute
  • 4. Personal Service We are both in the service business. People come to an insurance agent as opposed to the internet because they value personal service.
  • 5. Claims Agents handle claims in different ways. Even when the property owner selects their contractor, his performance is either credited to or blamed on agent, not contractor.
  • 6. Conversation During a Claim Client – ‘We just had a water damage.’ Friend – ‘Who is your insurance company?’ Client – ‘Peggy Sue’ Friend – ‘Is she taking care of you?’ Take control of that answer by knowing the question! What do insureds really want from you?
  • 7. What people who have had a loss really want: They want this inconvenience eliminated as quickly as possible! Give them what they want!
  • 8. If the price is the same which do you choose?
  • 9. We Dry Faster than Anyone Else Faster service is always preferred.
  • 10. World’s Fastest Drying Guaranteed WVR
  • 11. What Does It Mean for You? The World’s Most Powerful Drying means that we can dry things that most contractors rip out and throw away. It also saves your clients’ most valuable and important resource, time.
  • 12. Pre-Select a First Responder! You can see that selecting the best first responder is most important. That contractor’s capabilities will determine how quickly the job can be completed.
  • 13. Give Your Clients What They Want To insure that your clients are getting what they want, only recommend contractors that: 1. Have equipment fast enough to completely dry homes in 1-2 days 2. Have equipment powerful enough to dry homes with little or no demolition! 2. Have the professional appearance and approach that serves as an extension of you!
  • 14. Willamette Valley Restorations ‘First Responder’ Emergency Response System Here’s how it works: 1. Dial 1-541-485-0575
  • 15. Willamette Valley Restorations ‘First Responder’ Emergency Response System 2. After hours, our trained answering service will take down important contact info and transfer the caller directly to the crew member that will come to their home for the fastest possible response!
  • 16. Willamette Valley Restorations ‘First Responder’ Emergency Response System 3. A crew is immediately dispatched to the location.
  • 17. Which would your client prefer? Choose a drying speed: o Standard Drying (4-7 days) o Priority Drying (1-2 days) – get it done tomorrow
  • 18. Willamette Valley Restoration Advantage ? Emergency water extraction and dry out ? Fire damage restoration ? Emergency tarp-up and board up ? Documented drying process and monitoring ? Contents storage and restoration ? Clothing and fabric cleaning ? Smoke removal and deodorization ? General contracting reconstruction ? Computerized estimation