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WRFN
Waterloo Region Family Network

  Educate, Connect, Empower
           March 2012
When was the
last time you
talked to a
family member
or a friend?

Was is for fun?
Was it for a
question?
To talk about a
challenge or
problem?
To find out how
they handled a
similar
situation?
How much
background
information did
you have to
explain so they
would
understand?
What we know
   Students come
   with all kinds of
   challenges and
   different
   abilities and
   capabilities.
   Areas that
   require
   nurturing and
   areas that
   require
   assistance
What we know

  So do families
What is the WRFN?
   when was the last time you called a friend of family
    member?

 What did you talk about
           WRFN is a not-for-profit resource centre dedicated to providing the
    support, knowledge and assistance that                        families and
    individuals need in order to make informed decisions.

   2 P/T Community Resource Coordinators
   WRFN is funded by
          Ontario Trillium Foundation
          Cowan Foundation
          KidsAbility
who, when, where
   Who is served  all families of children (all ages) & self
    advocates with special needs regardless of diagnosis or lack thereof
   When  formed in the spring of 2008
   Where  Waterloo Region & surrounding area, out of an office
    located in NE Waterloo at 745 Bridge St. W., Unit 8
   How do families get connected with WRFN 
    through registration

   What do we do 
    connect parents through our Parent Mentor Program
    provide educational seminars
    inform families of community services & events through our website &
    monthly newsletters
What was the catalyst?
 KidsAbility 
  Strategic Planning Process
 Parent Voices
 What we heard
 KA Social Workers
  initiatives
 A simple cup of coffee
Organic process 
     Learning together
      Environmental scan
      Research
      Determinants of health  community capacity
                 building
      Leadership emerged
      P2P quickly formed

~Putting parents of children and youth with disabilities in touch with each other~
P2P Self organizing
 Energy attracts energy

 Requirements defined

 Looking for resources

 Grant Applications

 Physical space
So What Now?
 WRFN is supporting just over
400 registered families and sharing
communication with related
community organizations
 Families are being supported
through 27 Parent Mentors, 2
coordinators,   17 scheduled
seminars, monthly newsletters and
daily website postings
 Formal vs. informal support 
complimentary roles of professional
Social Workers & Parent Mentors
 Story examples
Reflection
 The emotional quotient (E2)
           experience and empathy
 When to lead when to follow
                     listen
 Art or science
                  organic
 Determinants of health realized
              capacity is building
Determinants of population health
                          http://www.phac-aspc.gc.ca


   Income and social status
   Social support networks
   Education and literacy i.e. health literacy
   Employment and working conditions
   Social environments
   Physical environments
   Life skills
   Personal health practices and coping skills
   Healthy child development
   Biology and genetic endowment
   Health services
   Gender
   Culture
The End - Thank you!


 QUESTIONS ?

More Related Content

Waterloo Region Family Network

  • 1. WRFN Waterloo Region Family Network Educate, Connect, Empower March 2012
  • 2. When was the last time you talked to a family member or a friend? Was is for fun?
  • 3. Was it for a question? To talk about a challenge or problem? To find out how they handled a similar situation?
  • 4. How much background information did you have to explain so they would understand?
  • 5. What we know Students come with all kinds of challenges and different abilities and capabilities. Areas that require nurturing and areas that require assistance
  • 6. What we know So do families
  • 7. What is the WRFN? when was the last time you called a friend of family member? What did you talk about WRFN is a not-for-profit resource centre dedicated to providing the support, knowledge and assistance that families and individuals need in order to make informed decisions. 2 P/T Community Resource Coordinators WRFN is funded by Ontario Trillium Foundation Cowan Foundation KidsAbility
  • 8. who, when, where Who is served all families of children (all ages) & self advocates with special needs regardless of diagnosis or lack thereof When formed in the spring of 2008 Where Waterloo Region & surrounding area, out of an office located in NE Waterloo at 745 Bridge St. W., Unit 8 How do families get connected with WRFN through registration What do we do connect parents through our Parent Mentor Program provide educational seminars inform families of community services & events through our website & monthly newsletters
  • 9. What was the catalyst? KidsAbility Strategic Planning Process Parent Voices What we heard KA Social Workers initiatives A simple cup of coffee
  • 10. Organic process Learning together Environmental scan Research Determinants of health community capacity building Leadership emerged P2P quickly formed ~Putting parents of children and youth with disabilities in touch with each other~
  • 11. P2P Self organizing Energy attracts energy Requirements defined Looking for resources Grant Applications Physical space
  • 12. So What Now? WRFN is supporting just over 400 registered families and sharing communication with related community organizations Families are being supported through 27 Parent Mentors, 2 coordinators, 17 scheduled seminars, monthly newsletters and daily website postings Formal vs. informal support complimentary roles of professional Social Workers & Parent Mentors Story examples
  • 13. Reflection The emotional quotient (E2) experience and empathy When to lead when to follow listen Art or science organic Determinants of health realized capacity is building
  • 14. Determinants of population health http://www.phac-aspc.gc.ca Income and social status Social support networks Education and literacy i.e. health literacy Employment and working conditions Social environments Physical environments Life skills Personal health practices and coping skills Healthy child development Biology and genetic endowment Health services Gender Culture
  • 15. The End - Thank you! QUESTIONS ?

Editor's Notes

  • #10: 2006 to 2008 the Board launched a HUGE strategic planning process called Vision 2010 what would KidsAbility look like in 2020? 8 work groups with over 80 participants most external stakeholders and parents supported the process- focus groups and facilitated conversations From ALL workgroups emerged the SAME themes one is support the life journey of our children and better support the families we need more than just a therapy session Parents were vocal - said they could advocate to the Ministry, the community, they could give testimonials, and most importantly they could support each other many share issues that cross the boundaries of a diagnosis but we had to help connect them! We had not started collecting email addresses; with privacy legislation this was not as easy as it sounded Facebook is still not a KidsAbility networking tool! KA social workers organized parent workshops and seminars throughout the year they were full ! But a wee nucleus was forming - We posted an invitation for an after-4 meeting with a cup of coffee there were more staff than parents in attendance but we could feel the need to figure out how to connect In addition to staff time, meeting space etc, KA provided resources to pay for Sue to help administrate any follow up with collecting emails, taking notes and getting the message out There was consent to have another meeting but to start exploring what other communities were doing to support a family network
  • #11: -Four months, 4 meetings KidsAbility staff organized the meetings, connected with spokesperson at the Hamilton Family Network - identified a speaker at Bloorview who joined us by a conference call - scanning the local environment to see what other initiatives were out there - Connected with the research from McMaster (Many Roads to One Place) which identifies the importance of peer-to-peer support networks specifically for families with special needs children We consulted the determinants of health it strengthened our belief that we needed to continue investing staff time and financial support - we knew this could achieve lift off and benefit our families by helping each other they could help build their own personal capacity, their coping skills, their resources help to mitigate stress by sharing with other that understand how isolating and difficult the journey with special needs can be There were bright, capable, highly educated and determined parents around the table In four months they had lift off ; I expected it might take a year! They were more ready than I to let go I stepped back We had coined the group P2P; they grabbed the reigns and started planning their own meetings, building a database, and opening themselves up to support each other
  • #12: "Never underestimate the power of a small group of committed people to change the world. In fact, it is the only thing that ever has." (Margaret Mead) For a year P2P organized their own seminars and workshops and gatherings KidsAbility continued to provide space , email facilities, office supplies etc and financially support Sues time as their administrative coordinator - it was our commitment to supporting the life journey ! - They rebranded themselves the WRFN - They defined their mission and vision - and the network kept growing - What is the meaning of heliatrope ? - We met with all the funders; we shared a story and a dream - The next big task for KidsAbility was a grant application to OTF; - KidsAbility led this process - we had to be the banker for any funding that came in (WRFN is not a registered charity) so we had to lead With funding came SPACE and all the fundamentals required to be organized and do the work as outlined in the proposal leveraging business relationships one of the leaders identified a number gifts-in-kind and pro bono services to get set up. .. And the rest is history ? Not quite. Reporting to the funder and articulating lessons learned, impacts and outcomes and next steps for sustainability are still to come its the so what question so what has come of it all? Are we making a difference, are we building capacity in families ?
  • #14: To walk in ones shoes if you havent been down the road you simply cannot empathize to the core There is a time to follow and not lead listen, listen, listen And to hand over the dialogue, or the power, or the lead is to gain in the long run; which is integral to a lot of what you will be doing as a social worker James Kouzes and Barry Posner, their famous text, The leadership Challenge Speaks to this point too it is well documented in leadership To give is to receive is a motto for life The process was not text-book or science but rather organic Energy attracts energy The determinants of population health helped to re enforce the merit of it all imagine living in isolation of a supportive network of friends or family or peers; imagine having no social connections how does one build resiliency? And coping skills - Social Support networks Social Environments Personal health Practices Health Child development