The document summarizes training workshops conducted for E-Tel Mobile staff and dealers. It discusses topics covered in the staff motivation training such as customer care in multiple languages, brand promotion, time management, and teamwork. It also outlines topics in the dealers motivation training like corporate sales objectives, market values and demands, teamwork, and overcoming common sales errors. Finally, it mentions consultancy work conducted with COSS Lanka on their skill project in areas like student consultation, motivation programs, and helping management achieve targets.