WCCI Appraisal Management Services
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This document summarizes the appraisal services and benefits provided by WCCI. They have almost 20 years of experience and typically deliver reports within 48 hours of inspection. They offer online ordering, file retrieval and status updates. Additional benefits include borrower consultation, print/web collateral for borrowers, and appraiser reviews. WCCI specializes in FHA appraisals and has nationwide coverage across 3,100 counties. They ensure appraiser qualifications and quality control reviews before delivering reports.
![RECOMMENDATIONS
Everything went very well. I loved how
quickly the reports were returned back to
me. I will definitely be ordering from you
again.
-Sound Community Bank
You guys are so great to work with... We
LOVE WCCI! (maybe you should have t-shirts
made--ha!)
-Pacific Northwest FCU
We absolutely love the service we get from
[WCCI Support Staff], you are always so
attentive and easy to talk to!
-Leader 1
We wish we didnt have to use two
companies, so we could send all our
business directly to you!
-BECU
We have had a good experience with your
company and we do expect to continue
doing business with you! ...You guys are
great, thank you so much.
-Silver State CU](https://image.slidesharecdn.com/wccimain-101022152959-phpapp02/85/WCCI-Appraisal-Management-Services-22-320.jpg)
![RECOMMENDATIONS
HOMEOWNER
Very well dressed and showed up exactly on time, very polite,
very courteous, very professional. When [the appraiser] arrived
at my house I immediately felt comfortable with her. I knew
that she was very professional.
-Bill E.
[Appraiser] was very friendly and courteous. He was very
respectful and made us feel at ease.
-Mark & Vikki E.
Early, extremely personable, demonstrated impressive
knowledge.
-Terrence B.
Worked very efficiently, well-focused, not intrusive. Overall
probably the most pleasant appraisal I have ever had.
-Jeffrey L.
[Appraiser] was excellent and very knowledgeable with
regard to my area and neighborhood.
-Bruce & Sharon S.](https://image.slidesharecdn.com/wccimain-101022152959-phpapp02/85/WCCI-Appraisal-Management-Services-23-320.jpg)
WCCI Appraisal Management Services
- 2. Almost 20 Years Experience OUR BENEFITS We have had ample time to perfect the assignment and review process.
- 3. Short Turn-Times OUR BENEFITS Reports typically delivered within 48 hours of inspection.
- 4. OUR BENEFITS Online Ordering, File Retrieval, and Status Updates
- 5. OUR BENEFITS Borrower Services 1. Compliant Consultation - We are more than willing to consult with your borrowers regarding the general appraisal process, while remaining compliant (i.e. no report specifics).
- 6. OUR BENEFITS Borrower Services 2. Print and Web Collateral - We can provide your borrowers with a common Q&A to ease the process. We want to optimize your time by answering their questions before they even ask.
- 7. OUR BENEFITS Borrower Services 3. Appraiser Interaction Reviews - Customer service is tracked through reviews sent out to your borrowers. Appraisers with positive reviews are rewarded, and negative scores result in a lower ranking and consultation (thus less work).
- 8. APPRAISALS Full Appraisals FHA Appraisals Condominiums Exteriors Field Reviews Multi-Family Market Conditions Addendum 442 Certifications Commercial Rent Schedule REO Appraisals Land
- 9. APPRAISALS We specialize in FHA Appraisals and have FHA certified appraisers throughout the nation. We have spent the past 2 years perfecting our FHA review process to keep small items from delaying your loan.
- 10. APPRAISER QUALIFICATIONS All WCCI Appraisers are required to have the following: If you have specific appraiser requirements (i.e. FHA Approved) we will make notes in your account to ensure these standards are met for all orders. Valid License E&O Insurance Exceptional Sample Report(s) No History of Disciplinary Action or Blacklisting
- 11. APPRAISER REVIEWS In addition to Borrower Reviews we also do in-house ranking on: Quality and Detail of Report(s) Constant Communication Timeliness Overall Customer Service The higher the ranking, the more work that appraiser receives from WCCI.
- 12. ORDER ASSIGNMENT Step 1: Look at Property Complexity Some WCCI Appraisers are experts at oddities (i.e. waterfront, mother-in-laws) so they will get priority for those assignments.
- 13. ORDER ASSIGNMENT Step 2: Find the Most Local Appraiser If we are aware that a localized appraiser has an open workload we may assign an order directly to that person. If unaware of workload(s) we will send the order out to 2-3 appraisers to ensure timely acceptance. WCCI never farms out assignments to start bidding wars. Our biggest concerns are locality and reliability.
- 14. ORDER ASSIGNMENT Step 3: Monitor Appraisal Progress We monitor updates to ensure timely turnaround. If there is ever a delay in delivery WCCI will notify you immediately. The process is complete once the report has gone through our final review process.
- 15. QUALITY Every report is hand reviewed by support staff before delivery. Here is a sample checklist used to ensure quality and efficiency. This list can be customized to fit each clients specific needs. CONTROL
- 16. QUALITY CONTROL In order to avoid this type of reaction, WCCI offers 24/7 email status updates throughout the appraisal process from when inspection is booked to when the report is received.
- 17. COMPLIANCE With regulatory changes occurring on a seemingly regular basis you can rest assured knowing that WCCI is always up to date on the latest in appraisal compliance regulations. This is an example of a certificate that can be produced for each order to ensure compliance.
- 18. COMPLIANCE We can also provide monthly reports to confirm regulatory compliance through an even distribution of appraisers.
- 19. SIGNING UP Click on Lender Signup at our homepage: www.WCCI.biz 1
- 20. COMPLIANCE Fill in info and you will receive a New Client Setup Form to complete your setup. 2 Note: You can skip this step if you download the New Client Setup Form from this site and email or fax it over. SIGNING UP
- 21. ORDERING Login with your provided login and password. 1 Click Order New Appraisal. 2
- 22. RECOMMENDATIONS Everything went very well. I loved how quickly the reports were returned back to me. I will definitely be ordering from you again. -Sound Community Bank You guys are so great to work with... We LOVE WCCI! (maybe you should have t-shirts made--ha!) -Pacific Northwest FCU We absolutely love the service we get from [WCCI Support Staff], you are always so attentive and easy to talk to! -Leader 1 We wish we didnt have to use two companies, so we could send all our business directly to you! -BECU We have had a good experience with your company and we do expect to continue doing business with you! ...You guys are great, thank you so much. -Silver State CU
- 23. RECOMMENDATIONS HOMEOWNER Very well dressed and showed up exactly on time, very polite, very courteous, very professional. When [the appraiser] arrived at my house I immediately felt comfortable with her. I knew that she was very professional. -Bill E. [Appraiser] was very friendly and courteous. He was very respectful and made us feel at ease. -Mark & Vikki E. Early, extremely personable, demonstrated impressive knowledge. -Terrence B. Worked very efficiently, well-focused, not intrusive. Overall probably the most pleasant appraisal I have ever had. -Jeffrey L. [Appraiser] was excellent and very knowledgeable with regard to my area and neighborhood. -Bruce & Sharon S.
- 24. Nationwide Coverage For coverage in your state contact me at Danielle.Gatsos@wcci.biz. Our staff is incredibly resourceful, and we are well-known for finding appraisers in even the most rural of markets. Currently covering 3,100 counties in all 50 States. COVERAGE
- 25. ORDER TODAY Contact us with any questions or requests, or to place an order. Thank you! PHONE: 800-998-7680 FAX: 800-805-6675 EMAIL: OrderDesk@WCCI.biz WEBSITE: www.WCCI.biz