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Quality of Internet Surveys: what can we
learn from election polling?
Patrick Sturgis
Web Panel Surveys, Methods and Experiences
Statistics Sweden, 2 November 2016
What Ill talk about
 The 2015 polling disaster
 History of polling (in)accuracy (GB)
 The 2015 Inquiry
 Hypotheses
 Evidence
 Conclusions
 Herding (if time)
 EU referendum polls
 How random probability surveys fared
2
3
The final polls
4
Pollster Mode Fieldwork n Con Lab Lib UKIP Green Other
Populus O 56 May 3,917 34 34 9 13 5 6
Ipsos-MORI P 56 May 1,186 36 35 8 11 5 5
YouGov
O
46 May
10,30
7
34 34 10 12 4 6
ComRes P 56 May 1,007 35 34 9 12 4 6
Survation O 46 May 4,088 31 31 10 16 5 7
ICM P 36 May 2,023 34 35 9 11 4 7
Panelbase O 16 May 3,019 31 33 8 16 5 7
Opinium O 45 May 2,960 35 34 8 12 6 5
TNS UK O 30/44/5 1,185 33 32 8 14 6 6
Ashcroft* P 56 May 3,028 33 33 10 11 6 8
BMG* O 35 May 1,009 34 34 10 12 4 6
SurveyMonkey*
O
30/4-6/5
18,13
1
34 28 7 13 8 9
Result 37.8 31.2 8.1 12.9 3.8 6.3
Election Result v Average of final Polls (GB)
34
33
13
8
5
7
37,8
31,2
12,9
8,1
3,8
6,3
0
5
10
15
20
25
30
35
40
Tory Labour UKIP Lib Dem Green Other
V
o
t
e
S
h
a
r
e
%
Party
Had the forecasts been different, then the
nightly news bulletins would surely have
concentrated rather more on the vast
spending cuts to come, and rather less on the
potential role of Scottish nationalists in a hung
parliament. That might have influenced the
result.
Editorial 14/5/15
Web panel surveys patrick sturgis
2-month moving average poll vote intention estimates 2010-2015
8
Some history
9
Error on Conservative vote share
10
Error on Labour vote share
11
Error on Con/Lab lead
12
Frequency of GB Polls 1940-2015
0
50
100
150
1940 1945 1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010 2015
13
N of election polls
1945-2010 = 3,500
N of election polls
2010-2015 = 1,942
Methodology of the polls
 All polls were done using phone or online methods
1. Non-random recruitment + match sample to population totals
(e.g. age, sex, region, social grade, past vote)
2. Allocation of Dont Knows/refusals
3. Apply turnout weight
14
Quota sampling methodology
For quota sampling to work, following conditions should by met:
1. Within levels of the quota/weighting variables, sample should
have the same vote intention as same group in population
2. Assigned probabilities of turnout should be accurate
3. Respondents stated vote intentions should agree with how
they actually voted
4. Treatment of DK/refusals should be accurate
Evidence Considered
 Three polls from each BPC pollster
 1st poll of short campaign
 Penultimate poll
 Final poll
 Plus re-contact surveys, if undertaken
 Contemporaneous probability surveys
 British Election Study
 British Social Attitudes survey
 All published estimates replicated using micro-data
16
Published estimates: Con-Lab difference
17
Whodunnit?
The suspects
Late swing
The suspects
Late swing Sampling/weighting
The suspects
Late swing Sampling/weighting Turnout misreporting
The suspects
Late swing Sampling/weighting Turnout misreporting
Dont Know/refusal
The suspects
Dont Know/refusal
Late swing Sampling/weighting Turnout misreporting
Question wording
The suspects
Dont Know/refusal
Late swing Sampling/weighting Turnout misreporting
Question wording Registration/postal
Final polls: Con-Lab after different weightings
25
Unlikely to have had an effect
 Postal voting
 Voter registration
 Overseas voters
 Question wording/framing
 Turnout weighting
 Deliberate misreporting
26
Late swing
 Main evidence from post-election re-contact polls, where
respondents of pre-election polls interviewed after
election
 Compare reported vote pre and post election
 No strong evidence of late swing to Conservatives
Turnout weighting
Different types of evidence on the effects of turnout weighting:
 Pre-election vote intention using known voters in re-contact polls
 Modelling validated turnout by party*ltv
 Sensitivity of estimates to specifications of turnout probabilities
None of these makes a notable difference
28
Reported vote before and after election (known voters)
Difference in Con lead phone-online2011 2012 2013 2014 2015 2016
10
Date
Online
Telephone
2011 2012 2013 2014 2015 2016
42024
Mode of Data Collection Difference
Date
PhoneOnline(ConLabMargin)

Final
Polls
Unrepresentative samples
31
Final polls vs. Post-election surveys
32
Reported vote before and after election (known voters)
33
Conservative lead by age group, polls v BES/BSA
34
Conservative lead by GB region, polls v election result
35
Age among those aged 65+ (three polls)
36
self-reported 2010 turnout by age band (polls v BES)
37
Early-call respondents in BES and BSA
EU Referendum polls
44
The final EU Ref polls
Fieldwork Sample Remain Leave MAE
ORB 1419 June 877 54 46 5.9
Survation 20 June 1003 51 49 2.9
ComRes 17-22 June 1032 54 46 5.9
Opinium 20-22 June 3011 49 51 0.9
YouGov 20-23 June 3766 51 49 2.9
Ipsos MORI 21-22 June 1592 52 48 3.9
Populus 21-22 June 4740 55 45 6.9
TNS* 16-22 June 2320 48.8 51.2 0.7
Result 48 52
Average MAE 3.8
*TNS did not pre-announce as their final poll, so were not included in the British Polling Council list of final
polls (where the average error is 4.3).
-15
-10
-5
0
5
10
15
14-April 28-April 12-May 26-May 9-June 23-June
Online Telephone
Online vs. phone
Random probability estimates
Survey Mode/fieldwork RR Remain % Leave %
ICM Face-to-Face 1-19 June 60% 54% 46%
NatCen Online/phone 16 May -12 June 19% 53% 47%
??? Face-to-Face 27 May-19 June ~60% 55% 45%
47

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Web panel surveys patrick sturgis

  • 1. Quality of Internet Surveys: what can we learn from election polling? Patrick Sturgis Web Panel Surveys, Methods and Experiences Statistics Sweden, 2 November 2016
  • 2. What Ill talk about The 2015 polling disaster History of polling (in)accuracy (GB) The 2015 Inquiry Hypotheses Evidence Conclusions Herding (if time) EU referendum polls How random probability surveys fared 2
  • 3. 3
  • 4. The final polls 4 Pollster Mode Fieldwork n Con Lab Lib UKIP Green Other Populus O 56 May 3,917 34 34 9 13 5 6 Ipsos-MORI P 56 May 1,186 36 35 8 11 5 5 YouGov O 46 May 10,30 7 34 34 10 12 4 6 ComRes P 56 May 1,007 35 34 9 12 4 6 Survation O 46 May 4,088 31 31 10 16 5 7 ICM P 36 May 2,023 34 35 9 11 4 7 Panelbase O 16 May 3,019 31 33 8 16 5 7 Opinium O 45 May 2,960 35 34 8 12 6 5 TNS UK O 30/44/5 1,185 33 32 8 14 6 6 Ashcroft* P 56 May 3,028 33 33 10 11 6 8 BMG* O 35 May 1,009 34 34 10 12 4 6 SurveyMonkey* O 30/4-6/5 18,13 1 34 28 7 13 8 9 Result 37.8 31.2 8.1 12.9 3.8 6.3
  • 5. Election Result v Average of final Polls (GB) 34 33 13 8 5 7 37,8 31,2 12,9 8,1 3,8 6,3 0 5 10 15 20 25 30 35 40 Tory Labour UKIP Lib Dem Green Other V o t e S h a r e % Party
  • 6. Had the forecasts been different, then the nightly news bulletins would surely have concentrated rather more on the vast spending cuts to come, and rather less on the potential role of Scottish nationalists in a hung parliament. That might have influenced the result. Editorial 14/5/15
  • 8. 2-month moving average poll vote intention estimates 2010-2015 8
  • 10. Error on Conservative vote share 10
  • 11. Error on Labour vote share 11
  • 12. Error on Con/Lab lead 12
  • 13. Frequency of GB Polls 1940-2015 0 50 100 150 1940 1945 1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010 2015 13 N of election polls 1945-2010 = 3,500 N of election polls 2010-2015 = 1,942
  • 14. Methodology of the polls All polls were done using phone or online methods 1. Non-random recruitment + match sample to population totals (e.g. age, sex, region, social grade, past vote) 2. Allocation of Dont Knows/refusals 3. Apply turnout weight 14
  • 15. Quota sampling methodology For quota sampling to work, following conditions should by met: 1. Within levels of the quota/weighting variables, sample should have the same vote intention as same group in population 2. Assigned probabilities of turnout should be accurate 3. Respondents stated vote intentions should agree with how they actually voted 4. Treatment of DK/refusals should be accurate
  • 16. Evidence Considered Three polls from each BPC pollster 1st poll of short campaign Penultimate poll Final poll Plus re-contact surveys, if undertaken Contemporaneous probability surveys British Election Study British Social Attitudes survey All published estimates replicated using micro-data 16
  • 20. The suspects Late swing Sampling/weighting
  • 21. The suspects Late swing Sampling/weighting Turnout misreporting
  • 22. The suspects Late swing Sampling/weighting Turnout misreporting Dont Know/refusal
  • 23. The suspects Dont Know/refusal Late swing Sampling/weighting Turnout misreporting Question wording
  • 24. The suspects Dont Know/refusal Late swing Sampling/weighting Turnout misreporting Question wording Registration/postal
  • 25. Final polls: Con-Lab after different weightings 25
  • 26. Unlikely to have had an effect Postal voting Voter registration Overseas voters Question wording/framing Turnout weighting Deliberate misreporting 26
  • 27. Late swing Main evidence from post-election re-contact polls, where respondents of pre-election polls interviewed after election Compare reported vote pre and post election No strong evidence of late swing to Conservatives
  • 28. Turnout weighting Different types of evidence on the effects of turnout weighting: Pre-election vote intention using known voters in re-contact polls Modelling validated turnout by party*ltv Sensitivity of estimates to specifications of turnout probabilities None of these makes a notable difference 28
  • 29. Reported vote before and after election (known voters)
  • 30. Difference in Con lead phone-online2011 2012 2013 2014 2015 2016 10 Date Online Telephone 2011 2012 2013 2014 2015 2016 42024 Mode of Data Collection Difference Date PhoneOnline(ConLabMargin) Final Polls
  • 32. Final polls vs. Post-election surveys 32
  • 33. Reported vote before and after election (known voters) 33
  • 34. Conservative lead by age group, polls v BES/BSA 34
  • 35. Conservative lead by GB region, polls v election result 35
  • 36. Age among those aged 65+ (three polls) 36
  • 37. self-reported 2010 turnout by age band (polls v BES) 37
  • 40. The final EU Ref polls Fieldwork Sample Remain Leave MAE ORB 1419 June 877 54 46 5.9 Survation 20 June 1003 51 49 2.9 ComRes 17-22 June 1032 54 46 5.9 Opinium 20-22 June 3011 49 51 0.9 YouGov 20-23 June 3766 51 49 2.9 Ipsos MORI 21-22 June 1592 52 48 3.9 Populus 21-22 June 4740 55 45 6.9 TNS* 16-22 June 2320 48.8 51.2 0.7 Result 48 52 Average MAE 3.8 *TNS did not pre-announce as their final poll, so were not included in the British Polling Council list of final polls (where the average error is 4.3).
  • 41. -15 -10 -5 0 5 10 15 14-April 28-April 12-May 26-May 9-June 23-June Online Telephone Online vs. phone
  • 42. Random probability estimates Survey Mode/fieldwork RR Remain % Leave % ICM Face-to-Face 1-19 June 60% 54% 46% NatCen Online/phone 16 May -12 June 19% 53% 47% ??? Face-to-Face 27 May-19 June ~60% 55% 45% 47