WEF RBC Presentation
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This document summarizes a presentation given to the WEF Residuals and Biosolids conference about the Resource Recovery Roundtable innovation process used by the San Francisco Public Utilities Commission. The Roundtable identifies innovative ideas, assesses them using subject matter experts, and implements successful ideas with project teams. Over the first year, 44 topic cards with new ideas were submitted. The process was refined based on lessons learned. Going forward, the Roundtable will transition to an active governing board and continue iterating and improving the innovation process.
WEF RBC Presentation
- 1. Presented by: Manon Fisher (SFPUC), Natalie Sierra (Brown and Caldwell) Presented to: WEF Residuals and Biosolids Merging Innovation and Resource Recovery into Daily Operations April 11, 2017
- 2. Resource Recovery Roundtable 2 Acknowledgements Coauthors Karri Ving (SFPUC) Ben Jordan (Biofuel Recycling) SFPUC Wastewater Enterprise Staff Tommy T. Moala Lewis Harrison Brian Henderson R2 Roundtable Alex Miot Joe Wong Andy Clark Sarah Minick Laura Pagano Joel Prather
- 3. Resource Recovery Roundtable 3 San Francisco Public Utilities Commission Mission Toprovide our customers with high quality, efficient, and reliable water, power, and sewer services in a manner that is inclusiveofenvironmentalandcommunity interestsand sustainstheresourcesentrusted toour care Hetch Hetchy Reservoir Oceanside Treatment PlantSolar Panels at Sunset Reservoir SewerWater Power
- 4. Resource Recovery Roundtable 44 Roundtable Structure Collection System Division Wastewater Engineering Operations Maintenance Administration Strategic Programs Power Finance Community Benefits Water Wastewater Enterprise
- 5. Resource Recovery Roundtable 55 Roundtable Goals
- 6. Resource Recovery Roundtable 6 Resource Recovery Framework Subject Matter Experts Innovation Platform Integration External Collaboration
- 7. Resource Recovery Roundtable 77 Innovation Platform Identify Synthesize Document a good idea can come from anywhere INNOVATION
- 8. Resource Recovery Roundtable 88 Topic Card
- 9. Resource Recovery Roundtable 99 Prioritization Memo
- 10. Resource Recovery Roundtable 1010 Topic Assessment
- 11. Resource Recovery Roundtable 1111 Innovation Process
- 12. Resource Recovery Roundtable 1212 1 - Collect and Document New Ideas Complete Topic Card Upload to SharePoint Library Begin information synthesis Solicit feedback from R2 Team Conferences Regional groups Vendors Store in centralized location for all staff to see Seek Out Ideas
- 13. Resource Recovery Roundtable 1313 2 - Perform Multi-disciplinary Review Coordinate Subject Matter Team meeting Develop Prioritization Memo Share staff recommendations with Roundtable and Management Select Project Team
- 14. Resource Recovery Roundtable 1414 3 - Build a Team for Project Success Team is assembled by Roundtable and WWE Management Team reports back to Roundtable on recommended course of action Team performs topic assessment to determine next steps
- 15. Resource Recovery Roundtable 15 Gain Roundtable and management approval for selected approach Provide regular updates to R2 Roundtable 15 4 Implement the Idea
- 16. Resource Recovery Roundtable 16 Who does all of this work? 16 Roles and Responsibilities
- 17. Resource Recovery Roundtable 1717 Subject Matter Teams (Decision Makers) Water Biogas Biosolids Nutrients Operations Andy Clark Andy Clark Johnny Johnson Andy Clark Maintenance Joel Prather Joel Prather Joel Prather Joel Prather Engineering Joe Wong Meei-Lih Ahmad Nohemy Revilla Ravi Krishnaiah Alex Miot Domenec Jolis Planning and Regulatory Laura Pagano Sarah Minick Meei-Lih Ahmad Adrian Santiago* Amy Chastain Collection System Kent Eickman Manon Fisher N/A Karri Ving Manon Fisher N/A
- 18. Resource Recovery Roundtable 18 Project Engineer Performs engineering analysis Determines how given project fits in WWEs operations Project Coordinator Assists in project development Conducts research and outreach to relevant stakeholders Project Sponsor Clears hurdles to advance and guide project Senior level WWE staff experienced in budgeting, working with range of staff and management 18 Project Team (Implementers)
- 19. Resource Recovery Roundtable 19 Project Engineer (Karla Guevarra) Performs engineering analysis Determines how given project fits in WWEs operations Project Coordinator (Adrian Santiago) Assists in project development Conducts research and outreach to relevant stakeholders Project Sponsor (Bonnie Jones) Clears hurdles to advance and guide project Senior level WWE staff experienced in budgeting, working with range of staff and management 19 Successful Projects are Team Driven
- 20. Resource Recovery Roundtable 2020 Lystek Case Study Through Process
- 21. Resource Recovery Roundtable 21 12 meetings Biosolids emerged as an area of emphasis Buildout of topic library Broad participation across Enterprise 21 Year One Results 0 2 4 6 8 10 12 14 16 44 Topic Cards Submitted
- 22. Resource Recovery Roundtable 22 Streamlined the innovation process Modified tools for simplicity Identified critical milestones to document Leveraged the natural process that was taking place and helped further formalize it 22 What Did we Change?
- 23. Resource Recovery Roundtable 23 Subject Matter Teams played a larger role than originally anticipated 23 What Did we Keep? Water Biogas Biosolids Nutrients Operations Andy Clark Andy Clark Johnny Johnson Andy Clark Maintenance Joel Prather Joel Prather Joel Prather Joel Prather Engineering Joe Wong Meei-Lih Ahmad Nohemy Revilla Ravi Krishnaiah Alex Miot Domenec Jolis Planning and Regulatory Laura Pagano Sarah Minick Meei-Lih Ahmad Adrian Santiago* Amy Chastain Collection System Kent Eickman Manon Fisher N/A Karri Ving Manon Fisher N/A
- 24. Resource Recovery Roundtable 24 Project Teams make or break a projects success Roles do not need to be unique, but need at least two of three 24 What Did we Keep? Project Engineer Performs engineering analysis Determines how given project fits in WWEs operations Project Coordinator Assists in project development Conducts research and outreach to relevant stakeholders Project Sponsor Clears hurdles to advance and guide project Senior level WWE staff experienced in budgeting, working with range of staff and management
- 25. Resource Recovery Roundtable 25 Transition Roundtable to an active governing board 25 What Comes Next? Ongoing Quarterly Annually November Topic Card Review Subject Matter Team Assessments Staff Bring Ideas Forward via Topic Cards WEFTEC Topic Cards Division Managers Bring Ideas Forward via Topic Cards
- 26. Resource Recovery Roundtable 26 Tools need to be easy to use, and will require fine- tuning through repeated use Avoid recreating the wheel, instead find systems that work well and insert innovation into them Build transparency and supporting documentation into existing processes Dont be afraid to iterate this is not a linear process 26 Lessons Learned
- 27. Resource Recovery Roundtable 2727 Thank you. Questions? Manon Fisher // mfisher@sfwater.org Natalie Sierra // nsierra@BrwnCald.com