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Welcome to the age of conversational interfaces

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Rabeb Othmani
Rabeb Othmani

In the age of conversational interfaces, users are increasingly dispensing with swipes, taps, and tiny keyboards and expecting to interact with applications in a more flexible and contextualized way: voice. Voice recognition software has increasingly grown in popularity from digital assistants to voiceprint identification for individual speakers and always-on interfaces. In this talk, you will explore the contextualised communications and why it's a key element of applications in the present and future? You will also learn how to add feature rich communications capabilities to your apps using Cortana and Microsoft Bot Framework.

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WELCOME TO THE AGE OF CONVERSATIONAL INTERFACES A TALK BY A REAL HUMAN NOT A BOT! @RABEB_OTHMANI
YOUR NEXT 45 MINUTES
WHO I PRETEND TO BE
A BIT OF HISTORY Desktop Native screens Browser Web pages Mobile Mobile screens
MORE HISTORY
WHY THIS SHIFT? WHY NOW? New era of computing Boom of Artificial Intelligence Advances in machine learning Advances in language technologies (Text-to-speech, natural language processing, etc.)
CONTEXTUAL COMMUNICATION ACCORDING TO GOOGLE
CONTEXTUAL COMMUNICATION ACCORDING TO CORTANA
CONTEXTUAL COMMUNICATION communication is also read, heard or understood within the context of the subject matters and the communicators -- by both the Sender (speaker, presenter, etc) and the Receiver (the listener). Source: http://EzineArticles.com/5587859 Contextual communication is defined as the bidirectional transfer of information between two parties where both sides are aware of the relational, environmental and cultural context of the exchange. Simply put, it means that all entities involved know what the conversation is about. Source: https://www.nexmo.com/blog/2017/03/08/power-contextual-communication/
CONVERSATIONAL INTERFACES Text based Voice based
THE VALUE OF THE VOICE EXPERIENCE
THE VALUE OF THE VOICE EXPERIENCE
THE VALUE OF THE VOICE EXPERIENCE
CONSIDERATIONS WHEN BUILDING THE VOICE EXPERIENCE Make it smart. Use a language that users understand and can relate to. The capabilities of your tech The structure of the information
BEFORE WRITING SOME CODE A skill is a unit of conversational intelligence(Cortana skills), conversational application(Alexa skills). As a developer, you need to register the skill (using the skills kit) for users to use this new capability.
TALK TO THE BOT Developers Users Conversations Invoke
CREATING A CORTANA SKILL Build a bot using the Bot Framework Register the bot as a Cortana skill Publish the skill
NOW LETS WRITE SOME CODE
THANK YOU! To learn more about Contextual Communication https://nexmo.com To learn more about Cortana https://developer.microsoft.com/en-us/cortana To get started with the Bot Framework https://dev.botframework.com/

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Welcome to the age of conversational interfaces

  • 1. WELCOME TO THE AGE OF CONVERSATIONAL INTERFACES A TALK BY A REAL HUMAN NOT A BOT! @RABEB_OTHMANI
  • 2. YOUR NEXT 45 MINUTES
  • 4. A BIT OF HISTORY Desktop Native screens Browser Web pages Mobile Mobile screens
  • 6. WHY THIS SHIFT? WHY NOW? New era of computing Boom of Artificial Intelligence Advances in machine learning Advances in language technologies (Text-to-speech, natural language processing, etc.)
  • 9. CONTEXTUAL COMMUNICATION communication is also read, heard or understood within the context of the subject matters and the communicators -- by both the Sender (speaker, presenter, etc) and the Receiver (the listener). Source: http://EzineArticles.com/5587859 Contextual communication is defined as the bidirectional transfer of information between two parties where both sides are aware of the relational, environmental and cultural context of the exchange. Simply put, it means that all entities involved know what the conversation is about. Source: https://www.nexmo.com/blog/2017/03/08/power-contextual-communication/
  • 11. THE VALUE OF THE VOICE EXPERIENCE
  • 12. THE VALUE OF THE VOICE EXPERIENCE
  • 13. THE VALUE OF THE VOICE EXPERIENCE
  • 14. CONSIDERATIONS WHEN BUILDING THE VOICE EXPERIENCE Make it smart. Use a language that users understand and can relate to. The capabilities of your tech The structure of the information
  • 15. BEFORE WRITING SOME CODE A skill is a unit of conversational intelligence(Cortana skills), conversational application(Alexa skills). As a developer, you need to register the skill (using the skills kit) for users to use this new capability.
  • 16. TALK TO THE BOT Developers Users Conversations Invoke
  • 17. CREATING A CORTANA SKILL Build a bot using the Bot Framework Register the bot as a Cortana skill Publish the skill
  • 18. NOW LETS WRITE SOME CODE
  • 19. THANK YOU! To learn more about Contextual Communication https://nexmo.com To learn more about Cortana https://developer.microsoft.com/en-us/cortana To get started with the Bot Framework https://dev.botframework.com/