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Well-Being in Virtual Teams: From isolation to connectedness

Mohit Mukherjee
Mohit Mukherjee

This document discusses strategies for promoting well-being and connectedness among virtual teams. It covers key topics like the science of happiness, the PERMA model of well-being, psychological safety, and best practices for remote work. Leaders are encouraged to focus on communication, collaboration, compassion, and maintaining relationships. Strategies suggested for virtual teams include integrating happiness pillars, increasing psychological safety, and using collaboration tools like breakout rooms. Leaders should adopt principles like calm, confidence, and creativity during uncertain times. The resources aim to help teams stay engaged, maintain relationships and a sense of purpose despite physical separation.

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WELL-BEING IN VIRTUAL TEAMS: FROM ISOLATION TO CONNECTEDNESS UPEACE CENTRE FOR EXECUTIVE EDUCATION WWW.CENTRE.UPEACE.ORG
WHY IS WELL-BEING SO IMPORTANT TO OUR WORK?
THREE FUNDAMENTAL INDICATORS FOR ANY ORGANIZATION
EMPLOYEE HAPPINESS DRIVES PROFITS... ...BUT WHAT IS HAPPINESS ?
WELCOME TO THE SCIENCE OF HAPPINESS
SEVERAL DECADES OF RESEARCH ON ONE SLIDE!
TEN TOP POSITIVE EMOTIONS..... GRATITUDE JOY LOVE AWE INSPIRATION AMUSEMENT PRIDE HOPE INTEREST SERENITY ....HOW TO WE MAKE SURE TO EXPERIENCE SOME THESE WHEN WORKING VIRTUALLY?
MOVING TO THE E OF PERMA
ENGAGEMENTAT THE WORKPLACE: KNOWING YOUR TOP STRENGTHS AND BEING ABLE TO USE THEM AND ARE YOU STILLABLE TO USE THEM VIRTUALLY?
THE R OF PERMA - A REAL CHALLENGE DURING THIS PANDEMIC!
RELATIONSHIPS AT WORK ARE A PILLAR FOR OUR WELL- BEING
THE M OF PERMA
ARE PEOPLE IN YOUR ORGANIZATION BEING REMINDED OF THE WHY OF THEIR WORK?
AND FINALLY THE A
CREATE A SCOREBOARD FOR YOUR TEAM - WERE DISCONNECTED FROM OUR CUSTOMERS People play differently when you keep score
ITS CRITICAL TO INTEGRATE THE PILLARS OF HAPPINESS TO YOUR VIRTUAL TEAMS
GROUP WORK BREAKOUT ROOMS
BREAKOUT ROOM: WHAT STRATEGIES HAVE BEEN MOST HELPFUL IN STAYING CONNECTED TO YOUR TEAM?
The greatest predictor of success and happiness at work is the quality of your relationships and social support. Shawn Achor, The Happiness Advantage
PSYCHOLOGICAL SAFETY
WHAT GOOGLE LEARNED FROM ITS DESIRE TO BUILD THE PERFECT TEAM... When Google researchers encountered the concept of psychological safety, it was as if everything suddenly fell into place.
EXPLAINING PSYCHOLOGICAL SAFETY Psychological describes a team climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves. In psychologically safe teams, team members feel accepted and respected. Dr. Amy Edmonson, Harvard Business School
WITHOUT PSYCHOLOGICAL SAFETY...PEOPLE SHUT DOWN
BUT WHAT ABOUT ACCOUNTABILITY?
Well-Being in Virtual Teams: From isolation to connectedness
GROUP WORK: HOW COULD YOU INCREASE PSYCHOLOGICAL SAFETY IN YOUR TEAMS?
7 LEADERSHIP PRINCIPLES FOR MANAGING IN TIMES OF CORONAVIRUS Calm Confidence Communication Collaboration Creativity Compassion Cash Source: HBR working paper, March 2020
SOME BEST PRACTICES OF WORKING FROM HOME FOR INDIVIDUALS 1. Setting the scene: your home working environment 2. Maintain regular hours 3. Schedule Breaks 4. Set ground rules with the people in your space 5. End your day with a routine Source: Impact International https://www.impactinternational.com/blog/2020/03/working-home-making-most-it
Well-Being in Virtual Teams: From isolation to connectedness
SOME RESOURCES REFERENCED 1. 7 Leadership principles for managing in the time of Coronavirus: https://hbswk.hbs.edu/item/7-leadership-principles-for-managing-in- the-time-of-coronavirus 2. Making the most of working from home: https://www.impactinternational.com/blog/2020/03/working-home- making-most-it 3. Building a psychologically safe workplace: https://www.youtube.com/watch?v=LhoLuui9gX8 4. How to Manage Virtual Teams: https://sloanreview.mit.edu/article/how-to-manage-virtual-teams/ 5. Achieving Results in Unpredictable Times: https://www.franklincovey.com/unpredictable.html 6. Authentic Happiness with Martin Seligman: https://www.authentichappiness.sas.upenn.edu/faculty-profile/profile- dr-martin-seligman
THANK YOU! PLEASE BE IN TOUCH UPEACE Centre for Executive Education mohit@upeace.org www.centre.upeace.org

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Well-Being in Virtual Teams: From isolation to connectedness

  • 1. WELL-BEING IN VIRTUAL TEAMS: FROM ISOLATION TO CONNECTEDNESS UPEACE CENTRE FOR EXECUTIVE EDUCATION WWW.CENTRE.UPEACE.ORG
  • 2. WHY IS WELL-BEING SO IMPORTANT TO OUR WORK?
  • 3. THREE FUNDAMENTAL INDICATORS FOR ANY ORGANIZATION
  • 4. EMPLOYEE HAPPINESS DRIVES PROFITS... ...BUT WHAT IS HAPPINESS ?
  • 5. WELCOME TO THE SCIENCE OF HAPPINESS
  • 6. SEVERAL DECADES OF RESEARCH ON ONE SLIDE!
  • 7. TEN TOP POSITIVE EMOTIONS..... GRATITUDE JOY LOVE AWE INSPIRATION AMUSEMENT PRIDE HOPE INTEREST SERENITY ....HOW TO WE MAKE SURE TO EXPERIENCE SOME THESE WHEN WORKING VIRTUALLY?
  • 8. MOVING TO THE E OF PERMA
  • 9. ENGAGEMENTAT THE WORKPLACE: KNOWING YOUR TOP STRENGTHS AND BEING ABLE TO USE THEM AND ARE YOU STILLABLE TO USE THEM VIRTUALLY?
  • 10. THE R OF PERMA - A REAL CHALLENGE DURING THIS PANDEMIC!
  • 11. RELATIONSHIPS AT WORK ARE A PILLAR FOR OUR WELL- BEING
  • 12. THE M OF PERMA
  • 13. ARE PEOPLE IN YOUR ORGANIZATION BEING REMINDED OF THE WHY OF THEIR WORK?
  • 15. CREATE A SCOREBOARD FOR YOUR TEAM - WERE DISCONNECTED FROM OUR CUSTOMERS People play differently when you keep score
  • 16. ITS CRITICAL TO INTEGRATE THE PILLARS OF HAPPINESS TO YOUR VIRTUAL TEAMS
  • 17. GROUP WORK BREAKOUT ROOMS
  • 18. BREAKOUT ROOM: WHAT STRATEGIES HAVE BEEN MOST HELPFUL IN STAYING CONNECTED TO YOUR TEAM?
  • 19. The greatest predictor of success and happiness at work is the quality of your relationships and social support. Shawn Achor, The Happiness Advantage
  • 21. WHAT GOOGLE LEARNED FROM ITS DESIRE TO BUILD THE PERFECT TEAM... When Google researchers encountered the concept of psychological safety, it was as if everything suddenly fell into place.
  • 22. EXPLAINING PSYCHOLOGICAL SAFETY Psychological describes a team climate characterized by interpersonal trust and mutual respect in which people are comfortable being themselves. In psychologically safe teams, team members feel accepted and respected. Dr. Amy Edmonson, Harvard Business School
  • 24. BUT WHAT ABOUT ACCOUNTABILITY?
  • 26. GROUP WORK: HOW COULD YOU INCREASE PSYCHOLOGICAL SAFETY IN YOUR TEAMS?
  • 27. 7 LEADERSHIP PRINCIPLES FOR MANAGING IN TIMES OF CORONAVIRUS Calm Confidence Communication Collaboration Creativity Compassion Cash Source: HBR working paper, March 2020
  • 28. SOME BEST PRACTICES OF WORKING FROM HOME FOR INDIVIDUALS 1. Setting the scene: your home working environment 2. Maintain regular hours 3. Schedule Breaks 4. Set ground rules with the people in your space 5. End your day with a routine Source: Impact International https://www.impactinternational.com/blog/2020/03/working-home-making-most-it
  • 30. SOME RESOURCES REFERENCED 1. 7 Leadership principles for managing in the time of Coronavirus: https://hbswk.hbs.edu/item/7-leadership-principles-for-managing-in- the-time-of-coronavirus 2. Making the most of working from home: https://www.impactinternational.com/blog/2020/03/working-home- making-most-it 3. Building a psychologically safe workplace: https://www.youtube.com/watch?v=LhoLuui9gX8 4. How to Manage Virtual Teams: https://sloanreview.mit.edu/article/how-to-manage-virtual-teams/ 5. Achieving Results in Unpredictable Times: https://www.franklincovey.com/unpredictable.html 6. Authentic Happiness with Martin Seligman: https://www.authentichappiness.sas.upenn.edu/faculty-profile/profile- dr-martin-seligman
  • 31. THANK YOU! PLEASE BE IN TOUCH UPEACE Centre for Executive Education mohit@upeace.org www.centre.upeace.org