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WFN Sept 15

Paul Field
Paul Field

The document discusses site managers' challenges with maintaining and renovating school buildings during the summer holidays. It notes that the mythical "6 weeks holiday" for students is no longer accurate, as schools now offer extracurricular activities and community groups rent space that infringe on renovation time. Site managers have an extremely condensed period to coordinate contractors while maintaining operations. Recent technology innovations allow fire alarm installations to be completed in a couple weeks, leaving time for other summer activities. The document also provides information on legal responsibilities for fire safety systems and penalties for noncompliance.

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September 2015 Be like a duck. Calm on the surface, but always paddling like the dickens underneath. Michael Caine WIRE FREE NEWS The SIX week myth When my kids finished their end of term exams, we had activities prepared for the summer holiday and some R&R in the sun for a couple of weeks. Yet to the site managers, the 6 weeks holiday is a mythical beast! Mythical six weeks There was a time when the site would actually look like a ghost town, but those days are long gone. Every educational establishment seeks opportunities to subsidise the schools income; extra curricular activities, summer camps and rented uses of the building by community groups, infringing on the time available to fit-out or refit the building. Site managers or extreme jugglers? You have to spare a thought for the facilities managers and their team of site staff. These are the guys who, for an extremely condensed period of time, have to open up, make space, manage and co-ordinate the activities of all the contractors on site, who want doors unlocked and to get into cupboards and under floors or into loft spaces. All done whilst maintaining a happy demeanour. Trends What has happened in recent years is that innovation in radio technology has sped up the installation time (i.e. no wires to run) and its now possible to install a radio fire alarm in a couple of weeks. That allows plenty of time for the Crochet League Cup event in the main assembly hall and time for some Morris dancing practice in the sports hall! What is Morris dancing? A traditional English folk dance, dating back to the 1700s, which was originally Moorish dancing, revived in the 1900s and with over 150 mens teams in the UK. Not considered cool but typically English in character in a Monty Python kind of way! Call us on: 01277 724779 www.w-fp.co.uk Edition 9
Call us on: 01277 724779 www.w-fp.co.uk What does the Law say The Health and Safety at Work act 1974 says that All safety systems fitted for the safety of users and staff within a building have to be maintained to the appropriate standard and therefore kept in working order. Therefore there is a legal obligation to maintain and repair it. Who is responsible? In 2005, the law was changed to make the person responsible for the building, and/or its users, legally responsible. To that end they have to not only maintain what they have but also to carry out appropriate risk assessments to ascertain what is needed. Until that time this was mainly the domain of the Fire Brigade. Now this is enforced by the Fire Brigade. You tell us! What is NPS and why is it important to you? NPS stands for Net Promoter Score and its important as its the way that a company such as us measures itself. Its really simple and revolves around one question: Would you recommend us to someone else? on a scale of 1-10, with a short space to explain why. The key thing is that we learn from mistakes and criticism and its important to you because as we learn, we improve the service we deliver to you. Score us today: www.jw154.infusionsoft.com/app/form/tell-us-what-you-think What is illegal? Last week I took a call from a client of ours, concerned about the legal implications of a customer ignoring advice wed provided about repairing emergency lights. WIRE FREE NEWS Evidence We are getting more and more calls from people who have been inspected by the fire brigade and have been caught without appropriate systems. Prosecutions appear to be increasing monthly. Penalties Minor penalties can be up to 贈5,000 (plus the impact on a business). Major penalties can have unlimited fines and up to 2 years in prison. If you have any questions about what is legal, or any other queries, then please call us and well help you. www.gov.uk/workplace-fire- safety-your-responsibilities The WFP referral program: Simply refer a friend to WFP and you will BOTH receive a 贈25 Amazon gift certificate* Visit www.w-fp.co.uk/referral for more details and full T&Cs: * T&Cs apply
You can help by letting us know what you like or dont like too - we really are listening, just email us: feedback@w-fp.co.uk or complete our feedback form online: www.w-fp.co.uk/contacts @WORK Barry Leeds joined our team in 2008 as our Service and Projects manager. He has been instrumental in transforming our customer management software Clik Service so that the whole team can answer customer queries quickly from one central system. Barry stepped up to the General Manager position in 2014 and as well as delivering our in-house engineer training has been supporting the newly integrated service team since the beginning of 2015. Barrys defining attribute is that there is always a way to solve a problem, either technical or service related. Q&A (New and improved) Q1. If you were stuck on a desert island and could only bring three things with you what would they be? 1 My wife. Being a desert island there are probably no rocks there, so I'll take my own. 2 My dog. Someone to agree with me! 3 A lighter. Never did get my fire starting badge at Boy Scouts. Q2. If you could have a superpower what would it be and why? The power to read minds. To keep happy the people who already think I can. Q3. If there were a movie about your life, who would play you and why? John Savident, he wouldn't need much of a make over. Q4. What was the last gift you gave? Laughter, the best gift you can give anyone. Q5. Who do you follow on Twitter and why? Paul Field. Because he told me to; and because I can't follow the one person I would have; Michael Faraday. WFPs culture: As a business we believe in doing things properly; for our customers and also for our colleagues. We really want all our people to be happy in what they do. To support this, we promote continual, individual, development and promote honest debate on how to improve our services to our customers. Edition 9 September 2015 John Savident
Call us on: 01277 724779 www.w-fp.co.uk Like us on Facebook @wfptweets Top Tips - Cut out & keep guide: Testing Essentials... WFP love giving our clients guidance and tips. Its not about we are the experts and you should pay for our knowledge. Our focus is to ensure our clients are compliant and safe; so heres our freebie this month: Please note that our advice is not legal advice, but general in nature and subject to change without notice, if you would like specific advice on your system or practices please ask. Were here to help. Wire-Free Protection Limited, t/a WFP Fire & Security, Unit 8 Oaklands Farm Estate, Goatsmoor Lane, Stock, Essex CM4 9RS Office open hours: 8am-5pm Mon-Fri (Excluding Bank Holidays). Call Outs 24/7 FIRE ALARM SYSTEMS Daily inspection of the fire alarm control panel and taking action on any faults displayed. Weekly fire alarm test; ensuring that each week a different call point is tested in turn. Logging all tests, faults, alarms in a fire log book. Ensuring the system is serviced by an accredited company at least twice a year. Ensuring that you have the ability to call upon a competent engineer 24/7. FIREFIGHTING EQUIPMENT Portable fire extinguishers should be visually inspected at least every month. Ensuring an accredited company is employed for annual maintenance of each extinguisher. INTRUDER SYSTEMS Daily inspection to ensure no faults or tampers are present. Recording any false alarms and taking action to ensure they do not re-occur. This is critical if you have a police calling system. Ensuring the system is serviced by an accredited company at least twice a year. STAFF TRAINING Nominated staff trained to deal with a fire emergency and a record kept of their training. FIRE DRILLS A timed evacuation should be carried out at least once a year, preferably twice. Its good practice to also simulate an unusual condition such as a blocked fire escape. Most importantly, keep it to yourself, dont let everyone know in advance. Remember the drill is not just to be compliant, but to discover possible issues that may arise in a real emergency. EMERGENCY LIGHTING Daily inspection of lights to ensure the healthy indicator LED is illuminated. Monthly inspection and test to ensure the lights operate, normally via a test key switch. Ensure lights are maintained once a year. CCTV Daily inspection to ensure all cameras have a clear image and if applicable the DVR is working and fault free. Ensuring staff have the training to use the system and authorisation to view the images and are aware of the Data Protection Act. Ensuring the system is serviced by an accredited company at least once a year. If a system is not maintained correctly, you could find the images inadmissible in court.

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WFN Sept 15

  • 1. September 2015 Be like a duck. Calm on the surface, but always paddling like the dickens underneath. Michael Caine WIRE FREE NEWS The SIX week myth When my kids finished their end of term exams, we had activities prepared for the summer holiday and some R&R in the sun for a couple of weeks. Yet to the site managers, the 6 weeks holiday is a mythical beast! Mythical six weeks There was a time when the site would actually look like a ghost town, but those days are long gone. Every educational establishment seeks opportunities to subsidise the schools income; extra curricular activities, summer camps and rented uses of the building by community groups, infringing on the time available to fit-out or refit the building. Site managers or extreme jugglers? You have to spare a thought for the facilities managers and their team of site staff. These are the guys who, for an extremely condensed period of time, have to open up, make space, manage and co-ordinate the activities of all the contractors on site, who want doors unlocked and to get into cupboards and under floors or into loft spaces. All done whilst maintaining a happy demeanour. Trends What has happened in recent years is that innovation in radio technology has sped up the installation time (i.e. no wires to run) and its now possible to install a radio fire alarm in a couple of weeks. That allows plenty of time for the Crochet League Cup event in the main assembly hall and time for some Morris dancing practice in the sports hall! What is Morris dancing? A traditional English folk dance, dating back to the 1700s, which was originally Moorish dancing, revived in the 1900s and with over 150 mens teams in the UK. Not considered cool but typically English in character in a Monty Python kind of way! Call us on: 01277 724779 www.w-fp.co.uk Edition 9
  • 2. Call us on: 01277 724779 www.w-fp.co.uk What does the Law say The Health and Safety at Work act 1974 says that All safety systems fitted for the safety of users and staff within a building have to be maintained to the appropriate standard and therefore kept in working order. Therefore there is a legal obligation to maintain and repair it. Who is responsible? In 2005, the law was changed to make the person responsible for the building, and/or its users, legally responsible. To that end they have to not only maintain what they have but also to carry out appropriate risk assessments to ascertain what is needed. Until that time this was mainly the domain of the Fire Brigade. Now this is enforced by the Fire Brigade. You tell us! What is NPS and why is it important to you? NPS stands for Net Promoter Score and its important as its the way that a company such as us measures itself. Its really simple and revolves around one question: Would you recommend us to someone else? on a scale of 1-10, with a short space to explain why. The key thing is that we learn from mistakes and criticism and its important to you because as we learn, we improve the service we deliver to you. Score us today: www.jw154.infusionsoft.com/app/form/tell-us-what-you-think What is illegal? Last week I took a call from a client of ours, concerned about the legal implications of a customer ignoring advice wed provided about repairing emergency lights. WIRE FREE NEWS Evidence We are getting more and more calls from people who have been inspected by the fire brigade and have been caught without appropriate systems. Prosecutions appear to be increasing monthly. Penalties Minor penalties can be up to 贈5,000 (plus the impact on a business). Major penalties can have unlimited fines and up to 2 years in prison. If you have any questions about what is legal, or any other queries, then please call us and well help you. www.gov.uk/workplace-fire- safety-your-responsibilities The WFP referral program: Simply refer a friend to WFP and you will BOTH receive a 贈25 Amazon gift certificate* Visit www.w-fp.co.uk/referral for more details and full T&Cs: * T&Cs apply
  • 3. You can help by letting us know what you like or dont like too - we really are listening, just email us: feedback@w-fp.co.uk or complete our feedback form online: www.w-fp.co.uk/contacts @WORK Barry Leeds joined our team in 2008 as our Service and Projects manager. He has been instrumental in transforming our customer management software Clik Service so that the whole team can answer customer queries quickly from one central system. Barry stepped up to the General Manager position in 2014 and as well as delivering our in-house engineer training has been supporting the newly integrated service team since the beginning of 2015. Barrys defining attribute is that there is always a way to solve a problem, either technical or service related. Q&A (New and improved) Q1. If you were stuck on a desert island and could only bring three things with you what would they be? 1 My wife. Being a desert island there are probably no rocks there, so I'll take my own. 2 My dog. Someone to agree with me! 3 A lighter. Never did get my fire starting badge at Boy Scouts. Q2. If you could have a superpower what would it be and why? The power to read minds. To keep happy the people who already think I can. Q3. If there were a movie about your life, who would play you and why? John Savident, he wouldn't need much of a make over. Q4. What was the last gift you gave? Laughter, the best gift you can give anyone. Q5. Who do you follow on Twitter and why? Paul Field. Because he told me to; and because I can't follow the one person I would have; Michael Faraday. WFPs culture: As a business we believe in doing things properly; for our customers and also for our colleagues. We really want all our people to be happy in what they do. To support this, we promote continual, individual, development and promote honest debate on how to improve our services to our customers. Edition 9 September 2015 John Savident
  • 4. Call us on: 01277 724779 www.w-fp.co.uk Like us on Facebook @wfptweets Top Tips - Cut out & keep guide: Testing Essentials... WFP love giving our clients guidance and tips. Its not about we are the experts and you should pay for our knowledge. Our focus is to ensure our clients are compliant and safe; so heres our freebie this month: Please note that our advice is not legal advice, but general in nature and subject to change without notice, if you would like specific advice on your system or practices please ask. Were here to help. Wire-Free Protection Limited, t/a WFP Fire & Security, Unit 8 Oaklands Farm Estate, Goatsmoor Lane, Stock, Essex CM4 9RS Office open hours: 8am-5pm Mon-Fri (Excluding Bank Holidays). Call Outs 24/7 FIRE ALARM SYSTEMS Daily inspection of the fire alarm control panel and taking action on any faults displayed. Weekly fire alarm test; ensuring that each week a different call point is tested in turn. Logging all tests, faults, alarms in a fire log book. Ensuring the system is serviced by an accredited company at least twice a year. Ensuring that you have the ability to call upon a competent engineer 24/7. FIREFIGHTING EQUIPMENT Portable fire extinguishers should be visually inspected at least every month. Ensuring an accredited company is employed for annual maintenance of each extinguisher. INTRUDER SYSTEMS Daily inspection to ensure no faults or tampers are present. Recording any false alarms and taking action to ensure they do not re-occur. This is critical if you have a police calling system. Ensuring the system is serviced by an accredited company at least twice a year. STAFF TRAINING Nominated staff trained to deal with a fire emergency and a record kept of their training. FIRE DRILLS A timed evacuation should be carried out at least once a year, preferably twice. Its good practice to also simulate an unusual condition such as a blocked fire escape. Most importantly, keep it to yourself, dont let everyone know in advance. Remember the drill is not just to be compliant, but to discover possible issues that may arise in a real emergency. EMERGENCY LIGHTING Daily inspection of lights to ensure the healthy indicator LED is illuminated. Monthly inspection and test to ensure the lights operate, normally via a test key switch. Ensure lights are maintained once a year. CCTV Daily inspection to ensure all cameras have a clear image and if applicable the DVR is working and fault free. Ensuring staff have the training to use the system and authorisation to view the images and are aware of the Data Protection Act. Ensuring the system is serviced by an accredited company at least once a year. If a system is not maintained correctly, you could find the images inadmissible in court.