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Boards can learn from
boeing
What Corporate Boards Can
Learn from Boeings Mistakes
by Sandra J. Sucher and Shalene Gupta
June 02, 2021
Summary.
HBR Staff/freestylephoto/ pidjoe/Getty Images
Board members have an incredibly difficult job. On average they spend
between 250 to 350 hours a year advising the company, and they must understand
the manifold issues management is dealing with, as well as the industry and global
context. When they fail...
In February, Boeing shareholders filed a lawsuit against the
companys board of directors. They argued that the board had
neglected their oversight duty, failing to hold Boeing accountable
for safety before and after the crashes of two 737 MAX airplanes
more
that killed 346 people in 2018 and 2019. Safety was no longer a
subject of Board discussion, and there was no mechanism within
Boeing by which safety concerns respecting the 737 MAX were
elevated to the Board or to any Board committee, they wrote in
the 120-page filing.
 Boeings strategy to minimize training costs in order to keep the
 overall cost of the plane low was predicated on unrealistic
 expectations of 100% pilot effectiveness in correcting MCAS
 system malfunctions in four seconds. The cost was several
 hundred lives, billions of dollars in losses, reputational damage
 that Boeing is still trying to recover, and more. The shareholders
 suing Boeing argue the board could have prevented it. We argue
 that theres much other boards can learn from the Boeing
 shareholder suit.
 Boards are fiduciaries, which means that their duty is to protect
 other peoples interests, generally defined as consisting of a duty
 of care, a duty of loyalty, and, some legal scholars would argue, a
 duty of candor. In Back to the Drawing Board authors Colin B.
 Carter and Jay W. Lorsch, a professor at Harvard Business School,
 list the responsibilities of boards that include: approving a
 companys strategy, budgets and plans and monitoring progress
 Boeings strategy to minimize training costs in order to keep the
 overall cost of the plane low was predicated on unrealistic
 expectations of 100% pilot effectiveness in correcting MCAS
 system malfunctions in four seconds. The cost was several
 hundred lives, billions of dollars in losses, reputational damage
 that Boeing is still trying to recover, and more. The shareholders
 suing Boeing argue the board could have prevented it. We argue
 that theres much other boards can learn from the Boeing
 shareholder suit.
 Boards are fiduciaries, which means that their duty is to protect
 other peoples interests, generally defined as consisting of a duty
 of care, a duty of loyalty, and, some legal scholars would argue, a
 duty of candor. In Back to the Drawing Board authors Colin B.
 Carter and Jay W. Lorsch, a professor at Harvard Business School,
 list the responsibilities of boards that include: approving a
 companys strategy, budgets and plans and monitoring progress
 Boeings strategy to minimize training costs in order to keep the
 overall cost of the plane low was predicated on unrealistic
 expectations of 100% pilot effectiveness in correcting MCAS
 system malfunctions in four seconds. The cost was several
 hundred lives, billions of dollars in losses, reputational damage
 that Boeing is still trying to recover, and more. The shareholders
 suing Boeing argue the board could have prevented it. We argue
 that theres much other boards can learn from the Boeing
 shareholder suit.
 Boards are fiduciaries, which means that their duty is to protect
 other peoples interests, generally defined as consisting of a duty
 of care, a duty of loyalty, and, some legal scholars would argue, a
 duty of candor. In Back to the Drawing Board authors Colin B.
 Carter and Jay W. Lorsch, a professor at Harvard Business School,
 list the responsibilities of boards that include: approving a
 companys strategy, budgets and plans and monitoring progress
 Boeings strategy to minimize training costs in order to keep the
 overall cost of the plane low was predicated on unrealistic
 expectations of 100% pilot effectiveness in correcting MCAS
 system malfunctions in four seconds. The cost was several
 hundred lives, billions of dollars in losses, reputational damage
 that Boeing is still trying to recover, and more. The shareholders
 suing Boeing argue the board could have prevented it. We argue
 that theres much other boards can learn from the Boeing
 shareholder suit.
 Boards are fiduciaries, which means that their duty is to protect
 other peoples interests, generally defined as consisting of a duty
 of care, a duty of loyalty, and, some legal scholars would argue, a
 duty of candor. In Back to the Drawing Board authors Colin B.
 Carter and Jay W. Lorsch, a professor at Harvard Business School,
 list the responsibilities of boards that include: approving a
 companys strategy, budgets and plans and monitoring progress
 Boeings strategy to minimize training costs in order to keep the
 overall cost of the plane low was predicated on unrealistic
 expectations of 100% pilot effectiveness in correcting MCAS
 system malfunctions in four seconds. The cost was several
 hundred lives, billions of dollars in losses, reputational damage
 that Boeing is still trying to recover, and more. The shareholders
 suing Boeing argue the board could have prevented it. We argue
 that theres much other boards can learn from the Boeing
 shareholder suit.
 Boards are fiduciaries, which means that their duty is to protect
 other peoples interests, generally defined as consisting of a duty
 of care, a duty of loyalty, and, some legal scholars would argue, a
 duty of candor. In Back to the Drawing Board authors Colin B.
 Carter and Jay W. Lorsch, a professor at Harvard Business School,
 list the responsibilities of boards that include: approving a
 companys strategy, budgets and plans and monitoring progress
 Boeings strategy to minimize training costs in order to keep the
 overall cost of the plane low was predicated on unrealistic
 expectations of 100% pilot effectiveness in correcting MCAS
 system malfunctions in four seconds. The cost was several
 hundred lives, billions of dollars in losses, reputational damage
 that Boeing is still trying to recover, and more. The shareholders
 suing Boeing argue the board could have prevented it. We argue
 that theres much other boards can learn from the Boeing
 shareholder suit.
 Boards are fiduciaries, which means that their duty is to protect
 other peoples interests, generally defined as consisting of a duty
 of care, a duty of loyalty, and, some legal scholars would argue, a
 duty of candor. In Back to the Drawing Board authors Colin B.
 Carter and Jay W. Lorsch, a professor at Harvard Business School,
 list the responsibilities of boards that include: approving a
 companys strategy, budgets and plans and monitoring progress
what boards can learn from boeing mistakes.pptx

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what boards can learn from boeing mistakes.pptx

  • 1. Boards can learn from boeing
  • 2. What Corporate Boards Can Learn from Boeings Mistakes by Sandra J. Sucher and Shalene Gupta June 02, 2021 Summary. HBR Staff/freestylephoto/ pidjoe/Getty Images Board members have an incredibly difficult job. On average they spend between 250 to 350 hours a year advising the company, and they must understand the manifold issues management is dealing with, as well as the industry and global context. When they fail... In February, Boeing shareholders filed a lawsuit against the companys board of directors. They argued that the board had neglected their oversight duty, failing to hold Boeing accountable for safety before and after the crashes of two 737 MAX airplanes more that killed 346 people in 2018 and 2019. Safety was no longer a subject of Board discussion, and there was no mechanism within Boeing by which safety concerns respecting the 737 MAX were elevated to the Board or to any Board committee, they wrote in the 120-page filing.
  • 3. Boeings strategy to minimize training costs in order to keep the overall cost of the plane low was predicated on unrealistic expectations of 100% pilot effectiveness in correcting MCAS system malfunctions in four seconds. The cost was several hundred lives, billions of dollars in losses, reputational damage that Boeing is still trying to recover, and more. The shareholders suing Boeing argue the board could have prevented it. We argue that theres much other boards can learn from the Boeing shareholder suit. Boards are fiduciaries, which means that their duty is to protect other peoples interests, generally defined as consisting of a duty of care, a duty of loyalty, and, some legal scholars would argue, a duty of candor. In Back to the Drawing Board authors Colin B. Carter and Jay W. Lorsch, a professor at Harvard Business School, list the responsibilities of boards that include: approving a companys strategy, budgets and plans and monitoring progress
  • 4. Boeings strategy to minimize training costs in order to keep the overall cost of the plane low was predicated on unrealistic expectations of 100% pilot effectiveness in correcting MCAS system malfunctions in four seconds. The cost was several hundred lives, billions of dollars in losses, reputational damage that Boeing is still trying to recover, and more. The shareholders suing Boeing argue the board could have prevented it. We argue that theres much other boards can learn from the Boeing shareholder suit. Boards are fiduciaries, which means that their duty is to protect other peoples interests, generally defined as consisting of a duty of care, a duty of loyalty, and, some legal scholars would argue, a duty of candor. In Back to the Drawing Board authors Colin B. Carter and Jay W. Lorsch, a professor at Harvard Business School, list the responsibilities of boards that include: approving a companys strategy, budgets and plans and monitoring progress
  • 5. Boeings strategy to minimize training costs in order to keep the overall cost of the plane low was predicated on unrealistic expectations of 100% pilot effectiveness in correcting MCAS system malfunctions in four seconds. The cost was several hundred lives, billions of dollars in losses, reputational damage that Boeing is still trying to recover, and more. The shareholders suing Boeing argue the board could have prevented it. We argue that theres much other boards can learn from the Boeing shareholder suit. Boards are fiduciaries, which means that their duty is to protect other peoples interests, generally defined as consisting of a duty of care, a duty of loyalty, and, some legal scholars would argue, a duty of candor. In Back to the Drawing Board authors Colin B. Carter and Jay W. Lorsch, a professor at Harvard Business School, list the responsibilities of boards that include: approving a companys strategy, budgets and plans and monitoring progress
  • 6. Boeings strategy to minimize training costs in order to keep the overall cost of the plane low was predicated on unrealistic expectations of 100% pilot effectiveness in correcting MCAS system malfunctions in four seconds. The cost was several hundred lives, billions of dollars in losses, reputational damage that Boeing is still trying to recover, and more. The shareholders suing Boeing argue the board could have prevented it. We argue that theres much other boards can learn from the Boeing shareholder suit. Boards are fiduciaries, which means that their duty is to protect other peoples interests, generally defined as consisting of a duty of care, a duty of loyalty, and, some legal scholars would argue, a duty of candor. In Back to the Drawing Board authors Colin B. Carter and Jay W. Lorsch, a professor at Harvard Business School, list the responsibilities of boards that include: approving a companys strategy, budgets and plans and monitoring progress
  • 7. Boeings strategy to minimize training costs in order to keep the overall cost of the plane low was predicated on unrealistic expectations of 100% pilot effectiveness in correcting MCAS system malfunctions in four seconds. The cost was several hundred lives, billions of dollars in losses, reputational damage that Boeing is still trying to recover, and more. The shareholders suing Boeing argue the board could have prevented it. We argue that theres much other boards can learn from the Boeing shareholder suit. Boards are fiduciaries, which means that their duty is to protect other peoples interests, generally defined as consisting of a duty of care, a duty of loyalty, and, some legal scholars would argue, a duty of candor. In Back to the Drawing Board authors Colin B. Carter and Jay W. Lorsch, a professor at Harvard Business School, list the responsibilities of boards that include: approving a companys strategy, budgets and plans and monitoring progress
  • 8. Boeings strategy to minimize training costs in order to keep the overall cost of the plane low was predicated on unrealistic expectations of 100% pilot effectiveness in correcting MCAS system malfunctions in four seconds. The cost was several hundred lives, billions of dollars in losses, reputational damage that Boeing is still trying to recover, and more. The shareholders suing Boeing argue the board could have prevented it. We argue that theres much other boards can learn from the Boeing shareholder suit. Boards are fiduciaries, which means that their duty is to protect other peoples interests, generally defined as consisting of a duty of care, a duty of loyalty, and, some legal scholars would argue, a duty of candor. In Back to the Drawing Board authors Colin B. Carter and Jay W. Lorsch, a professor at Harvard Business School, list the responsibilities of boards that include: approving a companys strategy, budgets and plans and monitoring progress