The document describes ChooseCivility.org, a Howard County, Maryland initiative to promote civility. It formed partnerships across various organizations to support civility through events, classes, and social media. Key activities included a civility poster contest, symposiums on bridging generations and sportsmanlike conduct, and designating civility ambassadors. The initiative provided resources for starting local chapters to spread their mission of choosing respect, empathy, and tolerance.
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What Do Civility, Partnerships and Public Relations Have in Common?
1. ChooseCivility.org
What Do Civility,
Partnerships, and Public
Relations Have in Common?
Christie Lassen, Director of Public Relations,
Howard County Library System
2015 Joint Library Conference
Maryland & Delaware Library Associations
May 8, 2015
6. ChooseCivility.org
15 Principles of Civility
Pay attention
Listen
Speak kindly
Assume the best
Respect others opinions
Respect other peoples
time and space
Be inclusive
Acknowledge others
7. ChooseCivility.org
15 Principles of Civility
Accept and give praise
Apologize earnestly
Assert yourself
Take responsibility
Accept and give
constructive criticism
complaints
Be a considerate guest
11. ChooseCivility.org
Alliance Partners
School system
Community college
County government
Economic Development
Authority
Leadership Howard
County
Chamber of Commerce
Howard County Tourism
Hospital
Friends of HCLS
Businesses
Nonprofits
Media
29. ChooseCivility.org
Choose Sportsmanship
Civility Statement: As a supporter of Choose
Sportsmanship, a component of Choose Civility
Howard County, we support respect for others, their
roles, and their knowledge and expertise. All coaches,
athletes, parents, and spectators are responsible for
and expected to exemplify civility.
30. ChooseCivility.org
Parents designated as sportsmanship
reps
Choose Sportsmanship banners on
SACs fields
Civility Statement on SACs website
Sportsmanship Weekend
Choose Sportsmanship
46. ChooseCivility.org
Choose Civility Workplaces
Implementation Ideas
Offer opportunities for employees to improve individual
competencies such as conflict resolution, negotiation,
dealing with difficult people, stress management,
listening, and coaching
Incorporate principles of civility into employee evaluation
process
47. ChooseCivility.org
Choose Civility Workplaces
Benefits
Recognition as certified Choose Civility Workplace
Marketing tool for employee recruitment
Enhanced organizational culture that creates:
More satisfied customers
More creative and productive employees
Increased team spirit and loyalty among employees
51. ChooseCivility.org
Indicators of Success
Number of Alliance Partners
Number of car magnets / window clings
disseminated
Visibility (banners, press coverage, social media)
Attendance at classes and events
Event surveys
Anecdotes
Choose Civility Chapters
53. ChooseCivility.org
Choose Civility Chapters
Creative Commons Attribution-NonCommercial-
ShareAlike License
Benefits:
Logo and style guide
National visibility
Communication among Chapters
58. ChooseCivility.org
I am pleased to announce today that Miami is joining a
growing number of communities across the country in a
national movement to enhance respect, empathy,
consideration and tolerance among all peopleChoose
Civility Miami will strengthen our communities and continue
to improve our quality of life.
Miami Mayor Tomas Regalado
announces Choose Civility Miami
Chapter in 2013 State of the City
Address (3/20/2013)
60. ChooseCivility.org
Choose Civility Portland
World Caf辿 on Civility and Civic
Engagement
Documentary series
Im Your Neighbor, Portland
Creating the Communities We Wish to
Live In series
67. ChooseCivility.org
Ready?
What are the top three principles that
would resonate with your community?
Who are the top five potential alliance
partners in your community?
Develop three ideas for classes and
events for children, teens, and adults.