What is listening effectively slideshare
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Listening as been a skill that is not mastered by many of us. Thus, many of the problems in communication failure and breakdown is the result of incompetent listening skills.
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- 1. By Prakas RN Senior Training Consultant
- 2. 1 When you listen, your heart has to be filled with compassion and reverence for the person you are talking to. It means, there is no room for judgment.
- 3. 2. The true purpose of listening is to obtain information, learn more about the other person, understand their view of life and also to enjoy the interaction that you have with that particular person or individual.
- 4. 3 The best form of listening is Reflective Listening. It is because, it allows you the opportunity to get to know an individual at a deeper level.
- 5. 4 One of the most important skills that a person can have is the ability to listen Empathetically.
- 6. Sympathy is feeling for someone whereas Empathy is feeling as them.
- 7. And so the goal of empathetic listening is to be able to truly understand the other person
- 8. That beautiful experience of having someone truly listen with not just their ears and their mind but also with their heart that everybody craves.