際際滷

際際滷Share a Scribd company logo
What is Public Relations?
Public Relations
   Is a planned and sustained effort to establish and maintain
    mutual understanding between an organisation and its
    public - both internally and externally
   Includes everything that is calculated to improve a mutual
    understanding between an organisation and everyone it comes
    into contact with


    If the aim of public relations had to be summed up in
    only one word that word would be

                                             REPUTATION.
Public Relations
   Although not an end in itself, is a management tool which
    must be fitted into the whole framework of an organisations
    internal policy to encourage and protect positive reputation
    and provide a consistent, integrated message
Public Relations can
   Provide a means of communicating with potential customers,
    both trade and end-users
   Provide a means of communicating with specific market sectors
   Allow an organisation to educate the market on the benefits
    of its products
   Support above and below the line activity
   Generate qualitative and quantitative coverage across the target
    market
   Provide a means for the organisation to be a voice for the industry
Sponsorship                 Offices internal/external            Annual report



      Promotions                                                         Direct mail



      Exhibitions                                                       Newsletters
                                        PUBLIC
                                      RELATIONS
   Customer service                                                     Advertising



 Employees training etc                                                Media relations



 Brand/Product identity              Corporate identity                  Research


Every activity within an organisation affects its reputation  positively or negatively
Component parts of
public relations programmes
   Strategic Consultancy
   Research & Evaluation
   Event Management
   Media Monitoring
   Newsletters
   Crisis Management
   Sponsorship
   Internal Communications
   Media Relations
Common media relations misconceptions
   Editorial coverage is guaranteed
   Editorial coverage can be secured by taking an advertisement
   Editorial coverage can be secured by taking the editor out for
    a long and expensive lunch
   Editors are desperate for copy to fill their blank pages
Common media relations misconceptions
   Editors will tell you if they are going to use your story
   A press release will not be changed or shortened
   Any publicity is good publicity
   Client/agency controls the editor
   Editorial can be seen prior to publication
   Editorial coverage is free advertising
Communications methods used
to educate the media

  One to one meetings     Targeted stories       Research



   Industry comment                               Pictures

                            EDITOR
     News stories                              Case histories



    Feature support     Tailor-made features      Letters
The PR campaign must educate the
Editors by creating and building

      Awareness                        Confidence



    Knowledge                              Respect

                     INFORMATION


                  UNIQUE SOLUTIONS


                       EDITOR


                  EDITORIAL COVERAGE
Only you can make PR happen!
   The editor does not know what you know
   Contact media with relevant information
PR problems
   Deadlines
   No guarantees
   Misquotes
   Interpretation
   Rewrites
   No pictures available
Types of media
   National and international newspapers
   Consumer magazines
   Broadcast media
   Business magazines
   Trade and technical media
   New media/On-line media
PR opportunities
   Press conference
   Press days (visits)
   Face to face meetings
   Exhibitions
   Press releases
   Personal telephone calls

    Remember  a picture is worth a 1000 words
    Photography is worth the investment
Implementing a Media Relations programme
  Identify business goals

  Specify audiences

  Identify messages/issues (including negative messages)

  Campaigns

  Achieve business goals

  Evaluate

More Related Content

What Is Pr

  • 1. What is Public Relations?
  • 2. Public Relations Is a planned and sustained effort to establish and maintain mutual understanding between an organisation and its public - both internally and externally Includes everything that is calculated to improve a mutual understanding between an organisation and everyone it comes into contact with If the aim of public relations had to be summed up in only one word that word would be REPUTATION.
  • 3. Public Relations Although not an end in itself, is a management tool which must be fitted into the whole framework of an organisations internal policy to encourage and protect positive reputation and provide a consistent, integrated message
  • 4. Public Relations can Provide a means of communicating with potential customers, both trade and end-users Provide a means of communicating with specific market sectors Allow an organisation to educate the market on the benefits of its products Support above and below the line activity Generate qualitative and quantitative coverage across the target market Provide a means for the organisation to be a voice for the industry
  • 5. Sponsorship Offices internal/external Annual report Promotions Direct mail Exhibitions Newsletters PUBLIC RELATIONS Customer service Advertising Employees training etc Media relations Brand/Product identity Corporate identity Research Every activity within an organisation affects its reputation positively or negatively
  • 6. Component parts of public relations programmes Strategic Consultancy Research & Evaluation Event Management Media Monitoring Newsletters Crisis Management Sponsorship Internal Communications Media Relations
  • 7. Common media relations misconceptions Editorial coverage is guaranteed Editorial coverage can be secured by taking an advertisement Editorial coverage can be secured by taking the editor out for a long and expensive lunch Editors are desperate for copy to fill their blank pages
  • 8. Common media relations misconceptions Editors will tell you if they are going to use your story A press release will not be changed or shortened Any publicity is good publicity Client/agency controls the editor Editorial can be seen prior to publication Editorial coverage is free advertising
  • 9. Communications methods used to educate the media One to one meetings Targeted stories Research Industry comment Pictures EDITOR News stories Case histories Feature support Tailor-made features Letters
  • 10. The PR campaign must educate the Editors by creating and building Awareness Confidence Knowledge Respect INFORMATION UNIQUE SOLUTIONS EDITOR EDITORIAL COVERAGE
  • 11. Only you can make PR happen! The editor does not know what you know Contact media with relevant information
  • 12. PR problems Deadlines No guarantees Misquotes Interpretation Rewrites No pictures available
  • 13. Types of media National and international newspapers Consumer magazines Broadcast media Business magazines Trade and technical media New media/On-line media
  • 14. PR opportunities Press conference Press days (visits) Face to face meetings Exhibitions Press releases Personal telephone calls Remember a picture is worth a 1000 words Photography is worth the investment
  • 15. Implementing a Media Relations programme Identify business goals Specify audiences Identify messages/issues (including negative messages) Campaigns Achieve business goals Evaluate