User experience (UX) involves a person's perceptions and responses to using a product, system or service. Improving UX reduces frustrations for users, makes products more enjoyable to use, and increases customer satisfaction and loyalty. This leads to customers spending more money and creating a more likeable brand. UX can be improved by learning design skills yourself or hiring a professional, such as the author, to help optimize the user experience.
1 of 16
Download to read offline
More Related Content
What is UX and why should you care as a business owner
1. WHAT IS UX?
& why you should care about it
By P.K Woode
2. A person's perceptions and
responses that result from
the use or anticipated use
of things Products , Systems , Services
[ ]
pkwoode.com