狠狠撸

WeChat at Work
公司微信平台概观
Platform Overview
by Grata.co

Contents
I. What is WeChat at Work? 什么是公司微信？ 3
II. Get a WeChat at Work Account 获取一个公司微信号 11
III. Add your Team 添加您的团队成员 16
IV. User Management 成员管理 23
V. Internal Chat 公司微信聊天 28
VI. Additional Account Settings 更多账号设置 35
VII. Basic Apps 基础应用 38
VIII. WeChat at Work Apps 公司微信应用 49
IX. WeChat at Work Developer APIs 公司微信开发者接口 53
X. Appendix: Helpful Numbers 主动调用频率限制 70
December 2017 www.grata.co 2
内容

What is WeChat
at Work?
什么是公司微信?
December 2017 www.grata.co 3Illustration by Sara Klementovic

?
Personal Users
个人用户
Download WeChat
使用微信
Chat with anyone
添加任何朋友
Follow your Subscription
or Service Account
关注您的订阅号或服务号
Your Employees
您的团队
Download
WeChat at Work
使用使用公司微信
Chat with verified
employees
公司内部通讯录聊天
Follow your Work
Account
关注您的公司微信号
WeChat at Work is a separate app
公司微信是独立的APP

WeChat at Work is WeChat plus:
公司微信是微信基础上增加：
?
User Management
用户管理
Targeted Messaging
目标发消息
Business Tools
对公工具
? ?
Company App Store
公司配置应用
Enhanced Security
升级安全及保密
Admin controls
强大的管理功能

Home screen | 首页
Currently logged
into desktop
WeChat at Work
A group chat
5 items on
your to-do
list
1-to-1 chat
A WeChat at
Work App
WeChat at Work
Email App
Optional
security
watermark
可选安全模式
背景有成员信
息水印
External
contacts
Single
contact
Department
folder
Total
number of
contacts
Number of
contacts who
haven’t
followed
your account
yet
Contacts | 通讯录
App layout | APP界面

“Workspace” | 工作台
Basic apps
from Tencent
腾讯基础应用
Enterprise
assistant app
Add 3rd party
apps
Favorites
Folder
Your business
card
To-do list
“Me” | 我
Apps you
created
自己创建的应用
Enterprise
admin app
Red packets
Settings
App layout | APP界面

WeChat at Work quick wins:
公司微信便捷之处:
Tap to mute all work chats for “lunch break” or “off work”
一击“小休”或下班了开启免打扰
Out-of-office/away messages
一击更新工作状态
Double-tap on a message to add to shared to-do lists
双击消息快速添加我的待办
Optional message read-receipts
可以开通消息阅读状态
Group chats up to 2,000 users
群聊量可以扩展到2,000用户
Better group chat admin controls
强大群聊管理工具
Mute notifications for one hour,
or until 9am tomorrow
Tap a preset away message, or write a
custom out-of-office replyDecember 2017 www.grata.co 8

Get control over how your company uses WeChat
员工用微信处理公司的事，您应该管理
At a high-level, WeChat at Work applies your company structure to
your own version of WeChat, making segmentation and permissions
easy to apply to every aspect of the app. It gives the company a
configurable app store on employee’s personal phones.
公司微信把您公司组织结构应用到了微信上，这使得细分和权限很容易应
用在平台的各个方面，也给员工在私人手机上提供了一个属于公司的应用
程序。
It’s free. Large companies pay 300RMB (US$50) per year to get a
verified account.
注册账号免费。如需认证账号则每年支付300元认证费用。
Your Organization
East China
Shanghai
Plaza 66 Boutique
Sales Associates
Back Office
Management
Xintiandi Boutique

WeChat at Work solves a lot of the pain points
companies find using WeChat:
公司微信会解决使用普通微信公司的几个烦恼:
Accidentally adding the wrong person to a sensitive group chat
在内部群聊不小心添加公司外的人
Removing former employees from dozens of group chats, each with a different admin
有员工离职时，从所有公司群聊不同管理人需要单独删掉
Employees can’t escape work chats when off-duty
员工下班后不能避免被工作聊天打扰
No out-of-office away messages
非工作状态时的信息
Personal WeChat use on company computers/devices
员工在公司电脑/手机上使用私人微信

Get a WeChat at Work Account
获取一个公司微信号

Register an Account
注册公司微信号
Login to your existing WeChat Service or
Subscription Official Account
登录已存在的认证过的微信服务号或订阅号
In the side menu, find WeChat at Work
点击菜单的公司微信
Click through the next page and have your
account admin scan the QR code
点击“开通”后让管理员扫二维码允许
1
Option 1
2
3

Register an Account
注册公司微信号
Go to work.weixin.
打开 work.weixin.
Click on the top right button 公司注册
点击右上变的按钮
Complete the registration form
填写注册表格
1
Option 2
2
3

Account Verification
公司微信认证
If your organization has more than 1,000 employees, verify and
provide supporting documentation to increase your account size
如果成员人数超过一千人，认证时提供成员证明
Verification costs 300RMB and must be renewed annually
审核服务费用300元/年
Verification requires a Mainland China business license* and a
Chinese citizen admin**
需要中国大陆营业执照*和组织机构代码（或三证合一）和人民共和国
公民的管理员**
* Register and verify up to five accounts per business license
* 同一个主体证件能注册及认证五个公司微信
** One person can register as the admin for up to five accounts; non-citizen admins can be
added after registration
** 同一个身份证可以注册五个公司微信；注册后可以随便添加非国内的管理员
14December 2017 www.grata.co

Verify your Account
认证您的公司微信号
Login to work.weixin.
登录 work.weixin.
Go to the “My Company” (我的公司) page and click 进入认证系统
点击“我的公司”然后点击”进入认证系统”
Complete the verification form
填写认证表格
1
15
2
3

+
Add your team
添加您的团队成员

Add your team
添加您的团队成员
Manually add or batch upload your team to your company directory
单独添加成员或批量导入公司的通讯录
Send invitations to your users to download the app and sign in
邀请成员下载公司微信登录
Manage adoption within your company
管理公司内采用
1
Add user
Batch import/export contacts
Batch edit department members
Batch delete users
Your QR Code
Number of contacts who haven’t
followed your account yet.
Filter on user
status
Resend invitation
to non-members
Export non-
member list
Add new
department
or tag
17
2
3

Adding contacts
添加成员到通讯录
A mobile number or email address is required
需要成员的手机号码或邮箱
Users can belong to multiple hierarchical departments
and tags
成员可以属于多个部门和标签
Designate users as normal (普通成员) or “leaders” (上级)
成员是普通成员或上级
Batch import from a CSV file, Excel file, or Tencent
Enterprise Email directory; or synch Contacts via an API
integration
支持CSV或Excel表格批量导入，从腾讯公司邮导入，或通
讯接口同步
December 2017 www.grata.co

Batch upload contacts
批量导入成员
Don’t add, edit, or remove any of the column headers.
不能在该Excel表中对成员信息类别进行增加、删除或修改
Columns in red are required; each user must have either a mobile phone or email address
Excel中红色字段为必填字段,黑色字段为选填字段（手机和个人邮箱需选其一填写）
Account ID (账号) must be unique, 1-32 alphanumeric characters, periods, dashes and underscores
帐号：成员的唯一标识，由1-32个字母、数字、点(.)、减号(-)或下划线(_)组成【帐号初始设定后则不支持修改，
公司微信系统自动生成的帐号，支持修改一次。
Use a forward slash between nested departments, eg. “Company/Region/City/OutletName”
部门：上下级部门间用‘/’隔开，且从最上级部门开始，例如"腾讯公司/微信事业群/广州研发部”
The country code is not needed for +86 numbers, otherwise enter country code, eg. “+852*”
国内手机号直接输入手机号即可；国际手机号必须包含加号以及国家地区码，格式示例：“+85259****24”
Click on the import/export (批量导入/导出) button to download the Excel template
点击“批量导入/导出”按钮来下载该Excel模板表格
19

Invite employees to your account
邀请成员加入您公司微信
Share QR Code Email Invitation Invite WeChat Contacts
分享二维码发邮件邀请微信邀请同事

Go to Admin Tools < Add Contacts
打开管理工具《成员加入
Download hi-res QR
code in 8cm, 15cm, and
50cm sizes
Copy a shareable link
that opens to a page
with your QR code
Automate Invites
Enable to send weekly
invites to contacts who have
yet to join the account
Batch delete user
Send an SMS or email to
all contacts who haven’t
added yet
Allow users who have not been
added to your company
directory to be invited?
Users not yet in your directory must first
be approved by admin before joining?
Employees can invite
other colleagues to
join after downloading
WeChat at Work

Install the app and login
成员安装公司微信和登录
Download WeChat at Work
下载公司微信
Invites include links to download WeChat at Work
公司微信发的邀请有链接可以下载APP
-or- download from work.weixin.
或从work.weixin.下载
-or- search “公司微信” in the Apple or Android appstore
或在苹果或安卓应用市场搜索“公司微信”
Employee will need to verify their identity by phone
or email by recovering a sign-in code
成员第一次登录需要验证他的手机号或邮箱

User Management
成员管理

Go to My Company < Manage Contacts
打开我的公司《通讯录管理
Contacts Management
Hide contacts
Designate departments or individuals to hide from display in the
company directory
Limited access
Designated users will only be able to see the contacts from their
own department and any other white-listed departments
Restricted access Designated departments or individuals cannot view any contacts
Contact profile details
Select which profile data is visible to other employees. You can
also designate some contacts as sensitive, with different profile
display rules than other employees.
Can users edit their own
profile?
Designate which fields employees are allowed to edit in their
own profile
Sort contacts by
Default is alphabetical; switch to sort by date added, each user
can drag and drop contacts as they like.
Export contact list
24

Example Contacts Configuration
例子（通讯录设置）
A hotel wants most employees to only see their
own team, as well as all department managers.
一家酒店想要设置成大部分员工只能查询自己部
门的同事和所有部门经理。
Additionally, no one should see the hotel
owner‘s information except the executive team.
另外，除了执行委员会以外，成员看不到酒店业
主的信息。
The users above are only
allowed to
see:
their own team
and the users below:The users below are exempt
from this rule:
The users above
are hidden
from view by: all users
Except the users below:
Only managers should be able to see all
contacts.
仅部门经理可以查询所有的成员。
25December 2017 www.grata.co

Add additional admin users
添加多个管理员
Designate any contacts as admin users so they can login to the
WeChat at Work backend.
给任何的成员管理权后，他们可以登录您公司微信后台
Each admin can have customized rights to only specific apps or teams.
可以指定各个管理员在哪些部门或应用有管理权限
There are no limits on the number of Admin users.
管理员人数没有限制
You can also add external service providers as admin using their
email address and WeChat at Work Corp ID.
支持添加第三方服务商

Go to My Company < Manage Permissions
打开我的公司《权限管理
Add/Edit Admin User
Admin User
Any admin user who has linked her WeChat account to her WeChat at
Work user can login to the WeChat at Work backend.
Admin type
Admin can be designated as Super Admin (超级管理员) with access to
all contacts and apps, or as limited Admin (分级管理员) to restrict
access to specific contacts and apps.
Admin group
To make it easier to manage rights for admins, you can create an
admin profile that can be applied to multiple admin users.
User management
rights
Block admin access to contacts, or designate specific users each
admin can either view or view and make changes.
App management
rights
Block admin access to apps, or designate specific apps each admin
has rights to send messages to and/or make changes.
www.grata.co 27

Internal Chat
公司微信聊天

Group Chat Highlights
公司群聊特色
Group chats up to 2,000 users
群聊人数限2,000人
Designate which users have permission to create large group chats
指定哪些成员有权开启大的群聊
Enable group chats for your entire organization and each department that
synch as new employees join
可以开通全员群及部门群：新入职员工自动加入此群，离职员工自动退出群
Option to mute some or all group members so they can’t send messages
群聊管理人可以指定禁言的人
Option to allow users to add external WeChat at Work users to chats
可以给管理人添加公司外联系人的权限

Go to My Company < Manage Chats
打开我的公司《聊天管理
Chat Settings
Backup chat history to
the cloud
Select how many days, from 15-180 days
Group chat restrictions
by size
Set the limit for the size of group chats that any user can
create, from 5-2000 people
White list: Only designated users can create larger groups
Message read-receipt
Enable to allow users to see if their messages have been
seen or not by the recipient
Entire organization
group chat
If checked, a group chat for all members will be created
and automatically updated when new members are
added
Department group
chats
Check to automatically create and maintain chat groups
for each department
Save changes

Managing a Group Chat
群聊管理
Group name
Members
Group notice
Group management
Mute notifications
Save group to
contacts
Sticky on top
Add colleagues
Add WeChat Friends
Search chat history
Start group call
Clear chat history
Chat files and images
Set chat background
image
Send email to group
Leave group
When enabled, only the
admin can edit the group
name, add/remove
members, and edit the
group notice.
Enabled by default for
groups of mixed
departments and groups
of twenty or more users.
Admin can block
all or some
members from
sending messages
Transfer admin role
Dissolve group
December 2017 www.grata.co

Example Configuration
例子设置
A retail brand wants to move all of it’s China staff onto WeChat at Work for internal messaging.
一家奢侈品牌想所有中国的成员开始用公司微信。
1 The brand imports all of its contacts via an Excel doc, careful to consider
an appropriate department configuration.
该品牌通过一个Excel文档导入所有联系人，仔细考虑一个适当的部门配置
2 The brand use the batch tag template to apply employee’s position.
该品牌可使用批量处理标签Excel模板来应用员工的职位
Your Organization
East China
Shanghai
Plaza 66 Boutique
Sales Associates
Back Office
Management
Xintiandi Boutique

3
The brand sets all boutique folders to only be able to see contacts
in their own department.
该品牌设置了所有的精品店部门，只有在自己的部门才能看到联系
人
5 The brand gives admin rights to each boutique manager. The brand
admin can transfer group chat admin rights to each store manager.
然后给予每个精品店经理行政权力。品牌管理员可以将群聊管理权转给
每家店的管理员
4 The brand enables group chats for every department, so each
boutique has a group chat.
品牌开启自动创建部门群功能，每个精品店都会有一个群
6 The brand can set limits on group chat size, so users have
freedom to create their own groups within this limit.
品牌也可以限制聊天群的人数，可以让用户在下此范围内自由创建自
己的群聊。
Go to
My Company < Manage Contacts <
Limited Access
我的公司《通讯录管理《限制查看外部们
My Company < Manage Chats <
Department Group Chats
我的公司《聊天管理《自动创建部门群
My Company < Manage Permissions
我的公司《权限管理
My Company < Manage Chats < Group
Chat Limits
我的公司《聊天管理《群成员人数上限
例子设置

例子设置
With the right setup, the Brand now has an extensible framework to manage chat, internal messaging, and
deploy apps across thousands of users.
有了正确的设置后，该品牌就有了个可扩展的框架来管理聊天，内部消息传递和在数千个用户之间部署应用程序。
Admin permissions are shared between brand-level and boutique-level admin so boutiques have the ability to
manage their own teams while allowing the Brand to leverage the same setup.
管理权限是在品牌级和精品级管理员之间是共享的。这样精品级可以自主的管理自己的团队，同时允许品牌级使用
同样的设置。
The Brand’s product updates can be easily sent to all sales associates; a new CRM app can be deployed and
piloted first at select boutiques; weekly employee reports can be configured by position and collected across
the entire brand; weekly company newsletters can be scheduled and automated; internal customer service
apps can be deployed; external customers can be routed to anyone in the enterprise for assistance; HR
approvals could be centralized…
所以有产物更新时可以很容易的发送至所有的销售助理；有新的CRM应用程序时可以首先在指定精品店试运行；每
周报告可以按位置进行配置并在整个品牌收集；每周公司内部通讯可以人工设置或自动设置；可以部署内部客户服
务应用程序；外部客户可以被路由到公司中的任何人寻求帮助；人力资源审批可以集中……

Additional Settings
更多设置

Go to My Company < Security & Privacy
打开我的公司《安全与保密
Security & Privacy
External contacts
If enabled, employees can add non-company contacts,
who also use WeChat at Work, to their WeChat at Work
account.
Watermark group chats
If enabled, each employee’s account name will be tiled
across the background of group chats to discourage
sharing screenshots of sensitive chats
Watermark user
profiles
If enabled, each employee’s account name will be tiled
across the background of user profiles to discourage
sharing screenshots of contacts
Two-factor
authentication
If enabled, when a user follows the company account, they
can be re-directed to a company page to
login/authenticate

Go to My Company < Settings
打开我的公司《设置
Settings
App splash
screen
Customize the opening app screen. Option to link the
splash screen to another URL if user taps on image.
App screen
layout
Display apps in a list view or tile view.
Option to group apps together by type or use-case.
Contacts page Set each contacts page to display 20, 50 or 100 contacts
Notifications
If a user who has not installed WeChat at Work gets a
message, send a WeChat, SMS, or email alert to that user
Purge account
Click this if you dare. This will delete all message history
and remove all users from your account.

Basic Apps
基础应用
Extend the capabilities of your WeChat at Work setup by
enabling some or all of these apps from Tencent.
腾讯提供几个基础应用帮您公司扩展公司微信的功能

Announcements
公告
Send out important notices to teams that won’t get lost in
active group chats
单独发送重要的通知，以免设置免打扰成员不会注意到
Send from your phone or the admin backend
从手机或者管理后台发送
Designate who has rights to send announcements
可指定有权发送通知的人
Recipients receive a push notification
接收方会收到推送通知
Option to set to “confidential”, adding the username as a
watermark and removing all sharing options
选项设置为“保密”, 添加用户名作为水印，并删除所有共享选项

Task Manager
我的待办
Double-tap on any message to add to your list
双击任何消息添加至待办列表
Schedule reminders and add other colleagues
指定提醒和增加参与成员
Create a group chat from a task
与参与人创建群聊
Other people
working on
this task
Scheduled
task
Completed
tasks
Hide
completed
tasks
Create new
task
Open task
○

Reports
日报
Create multiple custom templates
创建多个自定义模板
Schedule reporting dates
附表报告日期
Assign reports to departments or lists of users
指定的部门和员工
Automate reminders
自动提醒
Give employees feedback on reports
向员工发送报告的反馈

Company Moments
同事吧
An internal moments feed for your company
为你的公司提供一个内部的“朋友圈”
Super admin users can delete any unwanted post from within
the app
管理员可以在应用里删除任何一个不需要了的帖子
Option to enable anonymous posting and replies
允许匿名转发和评论的选项

Payments
公司支付
Easy to send to any configuration of contacts, via WeChat at Work backend, file upload, or API integration.
Currently no transaction fee charged by WeChat. Export transaction history to Excel.
很容易通过公司微信后端、文件上传或API集成等方式发送到任何成员。目前微信不收取任何手续费用。可导出事
务历史到Excel。
Red Packets: select any value from 1-200RMB; lots of custom design options including landing page, video,
audio messages, etc.; schedule delivery
公司红包: 从1-200元选择任何价值; 有很多定制的设计选项包括登录页面，视频，音频信息等等; 可指定交易时间
Pay Employees: any value from 1-20K RMB, max daily company volume of 1M RMB; supports file upload for
bulk payment management
向成员付款：1元-2万元，每日最大限额为100万元; 支持批量支付管理的文件上传。
Payments from Employees: transaction limits depend on the type of business license; upload file for bulk
invoicing
向员工收款：交易限额取决于营业执照的类型；上传的批量货品计价文件。

Approval Requests
审批
Use preset forms and create custom templates for
employees to request leave, reimbursement, overtime,
book a meeting room, etc.
使用预置的表格或为员工创建自定义模板，来申请休假，报销，
加班，预定会议室等
Setup your own internal approval process for each item
为每个选项设置一个自己的审批流程
Full-featured mobile and desktop backend for managers to
approve and manage requests
全功能的手机和桌面管理后端，供管理人员批准请求

Clock in/out
打卡
Set rules for teams that work on regular or flexible hours.
为在正常或者灵活工作的团队制定规则。
Pair with office punch card devices and/or office WiFi.
与办公室考勤机或办公室无线网做链接
Works in conjunction with the Approval Requests app for related
requests like holiday, business travel, overtime, etc.
配合审批应用如假期，商务旅行，加班等

Email
公司邮箱
Link your company email to send and receive email in
WeChat at Work
可以将公司邮箱链接至应用程序里，以方便发送和接收邮件。
Supports IMAP, POP, and Exchange. Super easy setup if
you’re using Tencent Enterprise Mail
支持IMAP, POP和Exchange。如果使用的是腾讯邮箱是非常
容易进行操作的。

Company Phone
公费电话
Allow employees to expense company phone calls from any device by making calls through
WeChat at Work
允许员工使用公司微信来拨打任何一通对于工作的电话
One-to-one and conference calls
一对一通话和电话会议
Enable for any outgoing phone call, or restrict to just company contacts for some or all users
可允许任何一通拨出的电话，也可限制一些或所有员工只与公司联系的通话
Itemized call log allows the company to monitor usage
逐项调用日志允许公司监控使用情况
Top-up your balance with WeChat; set caps on monthly call volume
用公司微信进行充值，对每月通话量设定上限

Cloud storage
文件盘
Shared cloud document storage accessible from WeChat at Work
可在公司微信中使用共享云盘
100GB free; pay to increase storage
100GB免费，扩大需要购买
Designate who can read/write files; partition storage space by user
可指定谁可以读/写文件；按用户划分存储空间

?
WeChat at Work Apps
公司微信应用

WeChat at Work Apps
公司微信应用
Add your own apps or browse third-party apps and install from the
WeChat at Work app store
在公司微信上安装自己的应用或浏览第三方应用。
Most of the current apps are alternative or specialized versions of
WeChat’s own basic apps
目前大多数第三方应用都是微信自己的基本应用的替代或专用版本
You can also create your own apps. Each app is basically like an internal
WeChat Official Account: broadcast messaging, menus, auto-replies, etc.
您还可以创建自己的应用程序。每个应用程序基本上都像一个内部的微信公
众号：推送消息、自定义菜单、自动回复等等。

Third-party apps
公司微信第三方应用
应用类型 Categories Examples
团队协同 Collaboration Agile project management, ticketing/task systems, Teambition
移动办公 Mobile Office Meeting Assistant, internal press release, reporting
客户关系 CRM Client/Sales tracking, funnel management
人力资源 Human Resources Payroll manager apps
财务报销 Reimbursements Expense claim apps
文化建设 Company Culture Activity planning, birthday/anniversary e-cards, annual party
公司培训 Training E-learning, livestream classes, assessments, internal Q&A
流程定制 Workflow Management Approvals, custom workflow apps,

Add your own apps
自己创建应用
应用类型 Feature Examples
发送消息 Messaging
Broadcast a message to any segmentation of your contacts. Send text,
articles, images, audio, video and documents. Messages can be marked
confidential to prevent sharing.
移动办公 Callback URL
Forward events , user location, menu clicks, and inbound messages to
another server
应用主页 Homepage
Set a URL to open as your app homepage, otherwise the default is to
open a chat screen like a WeChat Service Account
自定义菜单 Menus
Open a URL, send a message, send location, open user’s photo gallery,
open the camera, QR code scanner, etc.
公司微信授权登录 WeChat at Work Login
Get users to login with their WeChat at Work user before viewing a web
page
网页授权及JS-SDK Web verification
Use OAuth2.0 or the Javascript API to get user’s identity when opening
web content

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WeChat at Work Developer APIs
公司微信开发者接口

WeChat at Work API Overview
公司微信接口概观
?
User Management
通讯录管理 ?
App Management
应用管理
Synch to your existing company directory.
公司可以将已有的通讯录跟公司微信通讯录同步，
避免同时维护多套通讯录。
Connect your company systems into WeChat at Work.
在公司微信中创建应用后，公司可以将已有的系统以应
用方式接入公司微信，为公司提供丰富的办公应用。
Messaging
消息推送 ?
User Verification
身份验证
Message any user or segmentation of users
across all of your apps.
公司的通知可以快速触达成员，也可以接收成员发
来的消息，让信息传递更高效。
Users don’t have to login to systems they access from
within WeChat at Work.
通过OAuth2识别用户身份，成员访问公司网页时可以免
密码自动登录。
Javascript SDK
移动端SDK
Build more full-featured web experiences inside
WeChat at Work.
JS-SDK可以调用公司微信原生客户端的能力，提升
成员的使用体验。
www.grata.co 54

User Management APIs
通讯录管理接口
成员管理 | User Management
创建成员 Create user 获取部门成员详情 Get user by department
读取成员 Get user openid转userid Convert OpenID to UserID
更新成员 Edit user userid转openid Convert UserID to OpenID
删除成员 Delete user 二次验证 Two-factor authentication
批量删除成员 Batch delete
部门管理 | Department Management
创建部门 Create department
读取部门列表 Get department list
更新部门 Edit department
删除部门 Delete department

User Management APIs
通讯录管理接口
标签管理 | Tag Management
创建标签 Create tag 增加标签成员 Add tag to users
更新标签名字 Edit tag name 删除标签成员 Remove tag from users
删除标签 Delete tag 获取标签列表 Get list of tags
获取标签成员 Get users of a tag
通讯录异步任务接口 | Contact synch
增量更新成员 Synch users 全量覆盖部门 Deduplicate departments
全量覆盖成员 Deduplicate users 获取异步任务结果 Get synch results

App Management APIs
应用管理接口
应用管理 | Basic App Management
获取应用 Get app details
设置应用 Edit app settings
获取应用列表 Get app list
自定义菜单 | App Menus
创建菜单 Create menu
获取菜单 Get menu
删除菜单 Delete Menu
?

Messaging APIs
消息推送接口
接收事件推送 | Receiving Events
成员关注/取消
关注事件
User follows/un-follows the
account
异步任务完成事
件推送
User synch complete
进入应用 User opens app 通讯录变更事件
When users, teams, or tags are
created, edited, or deleted
上报地理位置 Report user location 菜单事件 Various menu-related events
接收普通消息 | Receiving Messages
文本消息 Text message 视频消息 Video
图片消息 Image 位置消息 Location
语音消息 Audio 链接消息 Link Card

Messaging APIs
消息推送接口
被动回复消息 | Auto-Reply Messages
发消息接口 | Send Messages
文本消息 Text message 文件消息 File
图片消息 Image 文本卡片消息 Text Card
语音消息 Audio 图文消息 Article
视频消息 Video
文本消息 Text message 视频消息 Video
图片消息 Image 图文消息 Article
语音消息 Audio

Content Management APIs
素材管理接口
获取临时素材 | Get Temporary Content
上传临时素材 | Upload Temporary Content
图片 Image 2MB, JPG or PNG
语音 Voice 2MB, 60 seconds, AMR file
视频 Video 10MB, MP4
普通文件 File 20MB

Payments API
公司支付接口
向员工付款 | Pay to Employee
公司红包 | Red Packets
发放公司红包 Send Red Packets 查询红包记录 View Red Packet History
向员工付款 Pay to employee 查询付款记录 View Payments History
向员工收款 | Receive from Employee
签名算法 | Signature Management

Digital Invoices API
电子发票接口
查询电子发票 Get invoices
更新发票状态 Update invoice status
批量更新发票状态 Batch update invoice status
批量查询电子发票 Batch get invoices
Save digital invoices (fapiao) to user’s card wallet. The user can select
invoices from their wallet to claim expenses.
报销发票接口及jsapi用于在应用中选择微信卡包中的电子发票实现电子化报销，
该接口仅对认证的公司微信账号开放。

Third-party developer APIs
第三方开放接口
An interface for developers to publish suites of WeChat at Work apps that an account
admin can easily install as a single plug-in.
第三方应用接口旨在方便公司微信管理员通过简单的操作来使用第三方服务商的云应用。
服务商注册应用 Register third-party apps How to publish your product as a registered app suite
公司授权应用 Third-party app plug-in
Allows account admin to easily install your app suite in
their WeChat at Work account
第三方回调协议 Third-party callback URL
Notifications for when account enable/disable your apps
or add/edit/delete users, departments, and tags
通讯录权限体系 Contacts authorization
Third-party permission to access and edit a WeChat at
Work account’s contacts
单点登录 One-click login Allow your WeChat at Work customers to login to your site
注册定制化 Custom Registration Link
Users that have not registered a WeChat at Work account
yet can pre-authorize your apps by opening the link to
WeChat at Work from your system

Other APIs
其它接口
获取打卡数据 | Get clock-in/out data
获取审批数据 | Get approval request data
身份验证接口 | Login API
公司微信内网页登录 Login from WeChat at Work web browser
浏览器内网页登录 Login from any web browser
公司微信登录SDK WeChat at Work Login SDK

Javascript SDK
JS-SDK
图像与文件接口 | Image/File API
拍照或从手机相册中
选图接口
Select from Camera or
Image Gallery
预览图片接口 Preview image
上传图片接口 Upload image
下载图片接口 Download image
预览文件接口 Preview file
音频接口 | Record Audio API
开始录音接口 Start recording
停止录音接口 Stop recording
监听录音自动停止接口 End voice recording
播放语音接口 Play voice recording
暂停播放接口 Pause playback
停止播放接口 Stop playback
监听语音播放完毕接口 End voice playback
上传语音接口 Upload audio recording
下载语音接口 Download audio recording

Javascript SDK
JS-SDK
界面接口 | UI Controls
监听页面返回事件 User back navigation event
隐藏右上角菜单接口 Hide top right menu
显示右上角菜单接口 Show top right menu
关闭当前网页窗口接口 Close window
批量隐藏功能按钮接口 Hide all menus
批量显示功能按钮接口 Show all menus
隐藏所有非基础按钮接口 Hide all non-base menu items
显示所有功能按钮接口 Show all non-base menu items
拉起电子发票列表 | Digital Invoices
拉起电子发票列表 Choose invoice
发票签名方法 Invoice signature
获取电子发票ticket Get invoice ticket

Javascript SDK
JS-SDK
其它接口 | Other JS APIs
通讯录选人接口 Select WeChat at Work Contacts
创建会话接口 Start a chat
获取“转发”按钮点击状态及自定义分享内容接口 Content sharing in WeChat at Work
获取“微信”按钮点击状态及自定义分享内容接口 Content sharing to WeChat
获取网络状态接口 Get device network type (3g, 4g, wifi, etc.)
使用公司微信内置地图查看位置接口 Open location
获取地理位置接口 Get user location
打开系统默认浏览器 Open URL in user’s default browser (desktop)
调起公司微信扫一扫接口 Open QR code scanner
获取jsapi_ticket Get JS API ticket
获取打卡数据 Get clock-in/out data

Grata WeChat at Work Apps
Grata的公司微信应用
Grata connects customers from your
WeChat service or subscription
account to your mobile workforce on
your WeChat at Work account. Learn
more at Grata.co
Grata可将您微信服务号或订阅号的用户
与您公司微信上的成员联系在一起。想
了解更多请访问Grata.co
New Chat Notifications
新会话通知 Mobile Customer Service
手机端人工服务

Try out Grata
体验Grata
Register your own console
at grata.co and try it free
for 30 days
在grata.co注册自己的控制
台，可以免费试用30天。
Connecting your WeChat
account is as easy as
scanning a QR Code to
enable Grata
把你的微信公账号连接至
Grata就像扫描二维码一样
简单快捷。

Appendix: Numbers to reference
主动调用频率限制
www.grata.co 70
Total users
成员数上限
1,000 users to start; verify account to get more users based on your business license scope
认证前人数最多只支持1,000人，认证后可提高公司的使用人数
Monthly new users
创建帐号频率
Limited to growing no more than 3x the current total number of users per month
每公司创建帐号数不可超过帐号上限数*3/月
Admin users
管理员
Unlimited
没有数量限制
Daily messages
发消息频率
30x your total number of contacts, per user per day
每公司不可超过帐号上限数*30人次/天
Total apps
应用数限制
Your total number of users divided by 100 (min. 30 apps, max. 300)
人员上限/100个（最低30个，最高300个）
Departments
部门总数
30,000
Tags
标签总数
3,000
Hierarchical dept levels
部门的最大层级
15
Users per tag or dept
部门下的节点总数
30,000
December 2017

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