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What to do when you stuck in delivering? The way STATIK helps teams to move forward.

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AnnaRadzikowskaACCA

"I'm overburdened." "Each task is urgent!". All of the statements above are red flags and call for help. People loose motivation and energy, when they don't know which direction to go to finally break the blockers. If they ask for help, I propose the method, which helped many teams I had a chance to work with. It's called STATIK: System Thinking Approach to Implementing Kanban. Even, if it says explicitly "Kanban", the method is primarily about understanding, where you are and what your problem is. The power of STATIK is hidden in its simplicity and methodical approaching the problematic state, in which team exists. Through the set of logical steps, it helps people to digest issues and find a specific, team-customized solution. Gathering the whole team in one place becomes the first catalyzing activity in a stalemate situation. I would like to share the experience of working with multiple teams: developers, maintenance groups and business.

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What to do when you stuck in delivering? The way STATIK helps teams to move forward.
WHO AM I? Historian Accountant Product Owner Kanban Practitioner Photographer
But most of all... I'm a process doctor
STATIK SYSTEM THINKING APPROACH TO IMPLEMENTING KANBAN
THE FATHERS OF STATIK Dragos Dumitriu Kanban ("Blue Book") David J. Anderson
THE STEPS TO BE TAKEN Step 1: Understand what makes the service fit for purpose Step 2: Understand sources of dissatisfaction Step 3: Analyze demand Step 4: Analyze capability Step 5: Model workflow Step 6: Discover classes of services Step 7: Design the kanban system Step 8: Socialize the design and negotiate implementation
SYMPTOM 1 "I have no idea who my customer is." Then... Understand what makes your service fit for purpose for your customers. First... Understand who you deliver the service to.
SYMPTOM 2 "I feel so annoyed with everything." Go into your customer's shoes: tell yourselves, what customer may not like. Identify internal sources of dissatisfaction.
SYMPTOM 3 "I have no idea, what I'm doing." Identify work item types. Analyze work that comes from your customers. Identify classes of services.
SYMPTOM 4 "It's too much! I'm not able to do it." Analyze work item types and associate them with your capability. Understand how capable you are to fullfill your customers' requirements.
SYMPTOM 5 "What's going on in this process?" Map the series of dominant steps to discover new knowledge. Model workflow for each work item type.
SYMPTOM 6 "I don't want to talk to them" Listen respectfully to the others expressing their feelings and observations. Tell honestly, what you think about the process (not people!).
WHAT ELSE DOES HURT YOU? Team doesn't really care? Bring them together in one room, give them time, space and... let them talk. Nothing can be improved? Use STATIK sessions to look for your teammates ideas. Afraid talking to your stakeholders? Bring them data and information.
If you think you've tried everything already... ...try one more time. STATIK IS A WAY OF UNDERSTANDING HOW A SYSTEM BEHAVES AS A WHOLE RATHER THAN THROUGH ANALYSIS OF COMPONENT PARTS IN ISOLATION. David J. Anderson
LETS TALK! If you want to learn more about Kanban, visit our webpage or YT channel. You can find us on LinkedIn & Facebook.
What to do when you stuck in delivering? The way STATIK helps teams to move forward.

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What to do when you stuck in delivering? The way STATIK helps teams to move forward.

  • 2. WHO AM I? Historian Accountant Product Owner Kanban Practitioner Photographer
  • 3. But most of all... I'm a process doctor
  • 5. THE FATHERS OF STATIK Dragos Dumitriu Kanban ("Blue Book") David J. Anderson
  • 6. THE STEPS TO BE TAKEN Step 1: Understand what makes the service fit for purpose Step 2: Understand sources of dissatisfaction Step 3: Analyze demand Step 4: Analyze capability Step 5: Model workflow Step 6: Discover classes of services Step 7: Design the kanban system Step 8: Socialize the design and negotiate implementation
  • 7. SYMPTOM 1 "I have no idea who my customer is." Then... Understand what makes your service fit for purpose for your customers. First... Understand who you deliver the service to.
  • 8. SYMPTOM 2 "I feel so annoyed with everything." Go into your customer's shoes: tell yourselves, what customer may not like. Identify internal sources of dissatisfaction.
  • 9. SYMPTOM 3 "I have no idea, what I'm doing." Identify work item types. Analyze work that comes from your customers. Identify classes of services.
  • 10. SYMPTOM 4 "It's too much! I'm not able to do it." Analyze work item types and associate them with your capability. Understand how capable you are to fullfill your customers' requirements.
  • 11. SYMPTOM 5 "What's going on in this process?" Map the series of dominant steps to discover new knowledge. Model workflow for each work item type.
  • 12. SYMPTOM 6 "I don't want to talk to them" Listen respectfully to the others expressing their feelings and observations. Tell honestly, what you think about the process (not people!).
  • 13. WHAT ELSE DOES HURT YOU? Team doesn't really care? Bring them together in one room, give them time, space and... let them talk. Nothing can be improved? Use STATIK sessions to look for your teammates ideas. Afraid talking to your stakeholders? Bring them data and information.
  • 14. If you think you've tried everything already... ...try one more time. STATIK IS A WAY OF UNDERSTANDING HOW A SYSTEM BEHAVES AS A WHOLE RATHER THAN THROUGH ANALYSIS OF COMPONENT PARTS IN ISOLATION. David J. Anderson
  • 15. LETS TALK! If you want to learn more about Kanban, visit our webpage or YT channel. You can find us on LinkedIn & Facebook.