Liberal arts majors often make excellent support agents due to their strong communication skills and ability to think critically to solve complex problems. Their broad education allows them to understand issues from different perspectives and empathize with customers. Jessie Squires of Illuminate Education argues in her talk at SUPCONF Spring 2017 that liberal arts graduates can apply their versatile skill sets to thrive in customer support roles.
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Why Liberal Arts Majors Make the Best Support Agents - Jessie Squires