際際滷

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Why your 
children don't 
understand 
your IT job 
 
Koen Delvaux 
@kodel
THEY DONT KNOW SECURITY 
@kodel
THEY DONT KNOW FUNCTIONAL REQUIREMENTS 
@kodel
THEY DONT KNOW HOW TO CONFIGURE A PC 
@kodel
THEY DONT KNOW NETWORKING 
@kodel
@kodel 
THEY DONT VALUE  
YOUR WORK
@kodel 
THEY ARE RIGHT 
THEY DONT VALUE  
YOUR WORK 
What value 
do you create 
for them?
@kodel 
Challenge: 
ENGAGEMENT 
not 
COMPLIANCE 
Business defines requirements, 
we just execute no longer works
DISRUPTIONS IN OUR IT WORLD
@kodel 
Amazon Echo
@kodel 
Microsoft Office 
becomes FREE
@kodel 
Wearables
@kodel 
Cloud computing
@kodel 
Consumerisation of IT
WHAT THE CONSUMER GUYS DO BETTER
Gamification 
@kodel
Design paradigms, e.g. lazy registration 
@kodel
Nudging 
@kodel
Self Service (cost) 
@kodel
User Centricity 
@kodel
WHAT IS THE FUTURE OF IT?
IT is no longer capable of dictating user 
behavior in a mobile  cloud centric world. 
Users will find a way. 
@kodel 
So, whats the future of IT? 
IT is a risk-taking department 
looking to create business 
value from data and 
interactions
HOW TO GET THERE?
Try harder 
(wont work)
BYOD
BYON (bring your own network)
Move horizontals to the cloud
FOCUS on your own verticals
2 THINGS YOU NEED TO REMEMBER
Open up everything 
network, email, devices, firewalls 
Focus on your own verticals 
mobile apps, usability, discovery 
architecture, user centricity 
@kodel 
You only need to remember 2 things: 
Lesson 
1 
Lesson 
2
THANK YOU 
@kodel

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Why your children don't understand your it job