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Whys Guys and Change Agents

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The document discusses the role of business analysts and why they are important for organizations. It provides an overview of what business analysis is, the typical responsibilities of business analysts, and the skills and knowledge required to be an effective business analyst. It also discusses business analysis certification and academic programs for business analysis.

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Whys Guys & Change Agents What is a Business Analyst and Why You Need This Role in Your Organization Presented by: Gary Bellamy, CBAP Association of Public Sector Information Professionals Professional Development Week May 22, 2015 Ottawa
Overview The Power of Why?: A True Story Why Business Analysis? What is Business Analysis? The Role of a Business Analyst Business Analysis Body of Knowledge Business Analysis Certification Business Analyst Academic Programs 22/05/2015 Presented by: Gary Bellamy, CBAP 2
The Power of Why 22/05/2015 Presented by: Gary Bellamy, CBAP 3
Why Business Analysis? There is nothing quite so useless, as doing with great efficiency, something that should not be done at all. (Peter Drucker) 22/05/2015 Presented by: Gary Bellamy, CBAP 4
Why Business Analysis? Requirements errors are the greatest source of defects and quality problems. (Schwaber, 2006) 75% of organizations surveyed waste over one in three dollars spent in IT development and implementation annually as a result of poor requirements maturity. (IAG Consulting, 2009) Inaccurate requirements gathering remains a primary cause of project failure (47 percent) (Project Management Institute, 2014) 22/05/2015 Presented by: Gary Bellamy, CBAP 5
Why Business Analysis? Business Analysis is the most important IT role for the decade. (Forrester Research, 2010) 53 percent of organizations report an increase in the demand for business analysts. (Project Management Institute, 2014) 22/05/2015 Presented by: Gary Bellamy, CBAP 6
What is Business Analysis? Business Analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. (International Institute of Business Analysis) 22/05/2015 Presented by: Gary Bellamy, CBAP 7
Who is a Business Analyst? Any person who performs business analysis tasks, no matter their job title or organizational role Responsible for discovering, synthesizing, and analyzing information from a variety of sources tools processes documentation stakeholders Responsible for eliciting the actual needs of stakeholders in order to determine underlying issues and causes 22/05/2015 Presented by: Gary Bellamy, CBAP 8
The Role of a Business Analyst Whys Guys Why are we doing this? [Business Need Definition] Why is that a problem? [Impact Analysis] Why does this problem occur? [Root Cause Analysis] Why is this the best solution approach [Options Analysis] Why is this necessary to provide value [Requirements Analysis] Change Agents Liaison between area requesting change and solution providers Assess gaps between current state and desired future state Assess impact of change on different stakeholder groups Translate solution requests into requirements or designs Prioritize requirements and trace back to business need 22/05/2015 Presented by: Gary Bellamy, CBAP 9
The Role of a Business Analyst Pre-project Business Need Capability Gaps Change Strategy Options Analysis Feasibility Study Cost/Benefit Analysis Project Assumptions Constraints Business Rules Requirements - Elicit - Analyze & Model - Prioritize - Trace - Allocate - Verify & Validate Design Specifications Change Assessment Post-project Benefits Realization Solution Evaluation Opportunity Identification 22/05/2015 Presented by: Gary Bellamy, CBAP 10
Relation to Other Project Roles BA Scope Quality Domain Design 22/05/2015 Presented by: Gary Bellamy, CBAP 11 Eng. Tester SME PM
22/05/2015 Presented by: Gary Bellamy, CBAP 12
Business Analysis Body of Knowledge 22/05/2015 Presented by: Gary Bellamy, CBAP 13
BA Core Concept Model 22/05/2015 Presented by: Gary Bellamy, CBAP 14
Knowledge Areas 22/05/2015 Presented by: Gary Bellamy, CBAP 15
Beyond Business Requirements Business Requirements Stakeholder Requirements Solution Requirements Transition Requirements 22/05/2015 Presented by: Gary Bellamy, CBAP 16 Why Change Is Necessary What Solution Must Do; Conditions/Quality What Stakeholders Must Have or Do What Must Be Done to Move from Current State to Future State
Business Analysis Techniques Acceptance and Evaluation Criteria Backlog Management Balanced Scorecard Benchmarking and Market Analysis Brainstorming Business Capability Analysis Business Cases Business Model Canvas Business Rules Analysis Collaborative Games Concept Modelling Data Dictionary Data Flow Diagrams Data Mining Data Modelling Decision Analysis Decision Modelling Document Analysis Estimation Financial Analysis Focus Groups Functional Decomposition Glossary Interface Analysis Interviews Item Tracking 2205/2015 Presented by: Gary Bellamy, CBAP 17
Business Analysis Techniques Lessons Learned Metrics and Key Performance Indicators Mind Mapping Non-Functional Requirements Analysis Observation Organizational Modelling Prioritization Process Analysis Process Modelling Prototyping Reviews Risk Analysis and Management Roles and Permissions Matrix Root Cause Analysis Scope Modelling Sequence Diagrams Stakeholder List, Map, or Personas State Modelling Survey or Questionnaire SWOT Analysis Use Cases and Scenarios User Stories Vendor Assessment Workshops 22/05/2015 Presented by: Gary Bellamy, CBAP 18
Business Knowledge Communication Skills Behavioural Characteristics Interaction Skills Analytical Thinking & Problem Solving Tools and Technology Behavioural Characteristic s Business Analyst Competencies 22/05/2015 Presented by: Gary Bellamy, CBAP 19
Analytical Thinking & Problem Solving 22/05/2015 Presented by: Gary Bellamy, CBAP 20
Behavioural Characteristics 22/05/2015 Presented by: Gary Bellamy, CBAP 21
Business Knowledge 22/05/2015 Presented by: Gary Bellamy, CBAP 22
Communication Skills 22/05/2015 Presented by: Gary Bellamy, CBAP 23
Interaction Skills 22/05/2015 Presented by: Gary Bellamy, CBAP 24
Tools and Technology 22/05/2015 Presented by: Gary Bellamy, CBAP 25
BA Certification Certified Business Analysis Professional (CBAP) Minimum 7500 hours of business analysis work experience in the last 10 years Minimum 900 hours in 4 of the 6 knowledge areas Minimum 21 hours of professional development in past 4 years Two references from a career manager, client or CBAP Signed Code of Conduct 22/05/2015 Presented by: Gary Bellamy, CBAP 26
BA Certification Certified Competency in Business Analysis (CCBA) Minimum 3750 hours of business analysis work experience in the last 7years Minimum 900 hours in 2 of the 6 knowledge areas or 500 hours in 4 areas Minimum 21 hours of Professional Development in the past four years Minimum high school education or equivalent Two references from a career manager, client CBAP Signed Code of Conduct 22/05/2015 Presented by: Gary Bellamy, CBAP 27
Business Analyst Academic Recognition Programs Academic Certificate in Business Analysis People who have no prior business analysis experience Individuals who want a solid introduction to business analysis College and university students seeking a fundamental understanding of the profession Employers seeking new graduates prepared for a career in business analysis 22/05/2015 Presented by: Gary Bellamy, CBAP 28
Business Analyst Academic Recognition Programs Academic Diploma in Business Analysis Designed for students who have chosen business analysis as their profession Provides both foundational and applied knowledge in business analysis Offers hands-on experience through co-ops, internships or progressive case studies 22/05/2015 Presented by: Gary Bellamy, CBAP 29

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Whys Guys and Change Agents

  • 1. Whys Guys & Change Agents What is a Business Analyst and Why You Need This Role in Your Organization Presented by: Gary Bellamy, CBAP Association of Public Sector Information Professionals Professional Development Week May 22, 2015 Ottawa
  • 2. Overview The Power of Why?: A True Story Why Business Analysis? What is Business Analysis? The Role of a Business Analyst Business Analysis Body of Knowledge Business Analysis Certification Business Analyst Academic Programs 22/05/2015 Presented by: Gary Bellamy, CBAP 2
  • 3. The Power of Why 22/05/2015 Presented by: Gary Bellamy, CBAP 3
  • 4. Why Business Analysis? There is nothing quite so useless, as doing with great efficiency, something that should not be done at all. (Peter Drucker) 22/05/2015 Presented by: Gary Bellamy, CBAP 4
  • 5. Why Business Analysis? Requirements errors are the greatest source of defects and quality problems. (Schwaber, 2006) 75% of organizations surveyed waste over one in three dollars spent in IT development and implementation annually as a result of poor requirements maturity. (IAG Consulting, 2009) Inaccurate requirements gathering remains a primary cause of project failure (47 percent) (Project Management Institute, 2014) 22/05/2015 Presented by: Gary Bellamy, CBAP 5
  • 6. Why Business Analysis? Business Analysis is the most important IT role for the decade. (Forrester Research, 2010) 53 percent of organizations report an increase in the demand for business analysts. (Project Management Institute, 2014) 22/05/2015 Presented by: Gary Bellamy, CBAP 6
  • 7. What is Business Analysis? Business Analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. (International Institute of Business Analysis) 22/05/2015 Presented by: Gary Bellamy, CBAP 7
  • 8. Who is a Business Analyst? Any person who performs business analysis tasks, no matter their job title or organizational role Responsible for discovering, synthesizing, and analyzing information from a variety of sources tools processes documentation stakeholders Responsible for eliciting the actual needs of stakeholders in order to determine underlying issues and causes 22/05/2015 Presented by: Gary Bellamy, CBAP 8
  • 9. The Role of a Business Analyst Whys Guys Why are we doing this? [Business Need Definition] Why is that a problem? [Impact Analysis] Why does this problem occur? [Root Cause Analysis] Why is this the best solution approach [Options Analysis] Why is this necessary to provide value [Requirements Analysis] Change Agents Liaison between area requesting change and solution providers Assess gaps between current state and desired future state Assess impact of change on different stakeholder groups Translate solution requests into requirements or designs Prioritize requirements and trace back to business need 22/05/2015 Presented by: Gary Bellamy, CBAP 9
  • 10. The Role of a Business Analyst Pre-project Business Need Capability Gaps Change Strategy Options Analysis Feasibility Study Cost/Benefit Analysis Project Assumptions Constraints Business Rules Requirements - Elicit - Analyze & Model - Prioritize - Trace - Allocate - Verify & Validate Design Specifications Change Assessment Post-project Benefits Realization Solution Evaluation Opportunity Identification 22/05/2015 Presented by: Gary Bellamy, CBAP 10
  • 11. Relation to Other Project Roles BA Scope Quality Domain Design 22/05/2015 Presented by: Gary Bellamy, CBAP 11 Eng. Tester SME PM
  • 12. 22/05/2015 Presented by: Gary Bellamy, CBAP 12
  • 13. Business Analysis Body of Knowledge 22/05/2015 Presented by: Gary Bellamy, CBAP 13
  • 14. BA Core Concept Model 22/05/2015 Presented by: Gary Bellamy, CBAP 14
  • 15. Knowledge Areas 22/05/2015 Presented by: Gary Bellamy, CBAP 15
  • 16. Beyond Business Requirements Business Requirements Stakeholder Requirements Solution Requirements Transition Requirements 22/05/2015 Presented by: Gary Bellamy, CBAP 16 Why Change Is Necessary What Solution Must Do; Conditions/Quality What Stakeholders Must Have or Do What Must Be Done to Move from Current State to Future State
  • 17. Business Analysis Techniques Acceptance and Evaluation Criteria Backlog Management Balanced Scorecard Benchmarking and Market Analysis Brainstorming Business Capability Analysis Business Cases Business Model Canvas Business Rules Analysis Collaborative Games Concept Modelling Data Dictionary Data Flow Diagrams Data Mining Data Modelling Decision Analysis Decision Modelling Document Analysis Estimation Financial Analysis Focus Groups Functional Decomposition Glossary Interface Analysis Interviews Item Tracking 2205/2015 Presented by: Gary Bellamy, CBAP 17
  • 18. Business Analysis Techniques Lessons Learned Metrics and Key Performance Indicators Mind Mapping Non-Functional Requirements Analysis Observation Organizational Modelling Prioritization Process Analysis Process Modelling Prototyping Reviews Risk Analysis and Management Roles and Permissions Matrix Root Cause Analysis Scope Modelling Sequence Diagrams Stakeholder List, Map, or Personas State Modelling Survey or Questionnaire SWOT Analysis Use Cases and Scenarios User Stories Vendor Assessment Workshops 22/05/2015 Presented by: Gary Bellamy, CBAP 18
  • 20. Analytical Thinking & Problem Solving 22/05/2015 Presented by: Gary Bellamy, CBAP 20
  • 22. Business Knowledge 22/05/2015 Presented by: Gary Bellamy, CBAP 22
  • 23. Communication Skills 22/05/2015 Presented by: Gary Bellamy, CBAP 23
  • 24. Interaction Skills 22/05/2015 Presented by: Gary Bellamy, CBAP 24
  • 25. Tools and Technology 22/05/2015 Presented by: Gary Bellamy, CBAP 25
  • 26. BA Certification Certified Business Analysis Professional (CBAP) Minimum 7500 hours of business analysis work experience in the last 10 years Minimum 900 hours in 4 of the 6 knowledge areas Minimum 21 hours of professional development in past 4 years Two references from a career manager, client or CBAP Signed Code of Conduct 22/05/2015 Presented by: Gary Bellamy, CBAP 26
  • 27. BA Certification Certified Competency in Business Analysis (CCBA) Minimum 3750 hours of business analysis work experience in the last 7years Minimum 900 hours in 2 of the 6 knowledge areas or 500 hours in 4 areas Minimum 21 hours of Professional Development in the past four years Minimum high school education or equivalent Two references from a career manager, client CBAP Signed Code of Conduct 22/05/2015 Presented by: Gary Bellamy, CBAP 27
  • 28. Business Analyst Academic Recognition Programs Academic Certificate in Business Analysis People who have no prior business analysis experience Individuals who want a solid introduction to business analysis College and university students seeking a fundamental understanding of the profession Employers seeking new graduates prepared for a career in business analysis 22/05/2015 Presented by: Gary Bellamy, CBAP 28
  • 29. Business Analyst Academic Recognition Programs Academic Diploma in Business Analysis Designed for students who have chosen business analysis as their profession Provides both foundational and applied knowledge in business analysis Offers hands-on experience through co-ops, internships or progressive case studies 22/05/2015 Presented by: Gary Bellamy, CBAP 29