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Widgets Exercise Group 2

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The document identifies several risks to a company's computer systems, operations, and reputation and proposes strategies to mitigate each risk. It notes risks from high employee attrition rates, proximity to a boiler room and detention center, potential pollution from waste, outdated equipment, and personnel issues; and recommends improvements to documentation, infrastructure changes, compliance, security upgrades, inventory practices, and communication flows to address these risks.

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Risks and Mitigation Knowledge management: High attrition rate in the computer services Lot of key information about the system is lost High impact considering the dependency on the IT systems Strategy to Mitigate: Stress on documentation Build a knowledge repository of the system Devise a formal process of handover Formulate HR policies which encourage employee retention
Risks and Mitigation Risk to the computer room and the media store: They are next to the Boiler room Incase of a boiler explosion severe damage could be caused Loss of entire data in case of a disaster like flood Strategy to mitigate: Change the architecture and move computer rooms to a different location Encase the boiler room properly Schedule an off-site back up of the data
Risks and Mitigation Risk of polluting the river: The waste of the plant might pollute the river This could lead to legal issues Strategies to mitigate: Comply with the pollution norms Ensure that the waste is dumped far off from the site Theft / Vandalism : The computer center is Glass encased High risk of Vandalism due to proximity to the Detention center Strategies to mitigate: Invest in the security of the computer center
Risks and Mitigation Overhead Railway power lines: Interference in communication Risk of electrical mishaps Strategies to mitigate: Identify appropriate frequency for communication Make sure the building has proper earthing to protect from electrical mishaps Just In Time Inventory management: Risk of a stock out Disruption of business in case of disaster Strategies to mitigate: Have buffer stock Invest in better forecasting systems
Risks and Mitigation Dial-up connection: Risk of loss of connectivity Impact to business operations Security threat Strategies to mitigate: Upgrade to Broadband connectivity Identify back ups in case of a connectivity failure Implement stringent security mechanisms Peak customers outside working hours: Risk to the business operations due to lack of support High priority orders might get delayed Strategies to mitigate: Change the working hours for the support staff Invest in IVR systems for support
Risks and Mitigation Plastic bullets to unpopular elements: Could degrade the reputation of the company Many legal issues might arise Strategies to mitigate: Manufacture the bullets at a separate factory Comply with all the legal aspects Old Machinery: Risk to the personnel working Risk to business operations due to malfunction Quality of output might get affected Strategies to mitigate: Upgrade to new machinery Invest in the maintenance of the old machinery
Risks and Mitigation Clash of Egos: No proper alignment between business unit heads Overbearing character of logistics director Risk of various power centers developing Strategies to mitigate: Ensure free flow of information
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Widgets Exercise Group 2

  • 1. ?
  • 2. Risks and Mitigation Knowledge management: High attrition rate in the computer services Lot of key information about the system is lost High impact considering the dependency on the IT systems Strategy to Mitigate: Stress on documentation Build a knowledge repository of the system Devise a formal process of handover Formulate HR policies which encourage employee retention
  • 3. Risks and Mitigation Risk to the computer room and the media store: They are next to the Boiler room Incase of a boiler explosion severe damage could be caused Loss of entire data in case of a disaster like flood Strategy to mitigate: Change the architecture and move computer rooms to a different location Encase the boiler room properly Schedule an off-site back up of the data
  • 4. Risks and Mitigation Risk of polluting the river: The waste of the plant might pollute the river This could lead to legal issues Strategies to mitigate: Comply with the pollution norms Ensure that the waste is dumped far off from the site Theft / Vandalism : The computer center is Glass encased High risk of Vandalism due to proximity to the Detention center Strategies to mitigate: Invest in the security of the computer center
  • 5. Risks and Mitigation Overhead Railway power lines: Interference in communication Risk of electrical mishaps Strategies to mitigate: Identify appropriate frequency for communication Make sure the building has proper earthing to protect from electrical mishaps Just In Time Inventory management: Risk of a stock out Disruption of business in case of disaster Strategies to mitigate: Have buffer stock Invest in better forecasting systems
  • 6. Risks and Mitigation Dial-up connection: Risk of loss of connectivity Impact to business operations Security threat Strategies to mitigate: Upgrade to Broadband connectivity Identify back ups in case of a connectivity failure Implement stringent security mechanisms Peak customers outside working hours: Risk to the business operations due to lack of support High priority orders might get delayed Strategies to mitigate: Change the working hours for the support staff Invest in IVR systems for support
  • 7. Risks and Mitigation Plastic bullets to unpopular elements: Could degrade the reputation of the company Many legal issues might arise Strategies to mitigate: Manufacture the bullets at a separate factory Comply with all the legal aspects Old Machinery: Risk to the personnel working Risk to business operations due to malfunction Quality of output might get affected Strategies to mitigate: Upgrade to new machinery Invest in the maintenance of the old machinery
  • 8. Risks and Mitigation Clash of Egos: No proper alignment between business unit heads Overbearing character of logistics director Risk of various power centers developing Strategies to mitigate: Ensure free flow of information
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