work groups & work teams
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The document discusses work groups and teams. It defines them as interacting individuals who depend on each other to achieve common goals. There are two main types: work groups which share information neutrally and teams which have collective performance and positive interdependence. Effective teams are formed through stages including forming, storming, norming and performing. Success is influenced by both external factors like organizational culture as well as group characteristics such as composition, leadership, goals and processes. The document also covers group decision making techniques.
work groups & work teams
- 1. WORK GROUPS & WORK TEAMS Dasar-dasar perilaku rizqizu@gmail.com
- 3. Definisi Dua individu (atau lebih) yang saling berinteraksi dan saling tergantung antara satu dengan lain, dan saling bergabung untuk mencapai tujuan-tujuan tertentu Interaksi Pengaruh Bekerjasama TeamSecurity Status Self esteem Affiliation Power Goal achievement Mengapa ada kelompok? (Robin 2001) rizqizu@gmail.com
- 4. Work Team VS Work Group (Robin 2001) Work groups Share information Neutral Individual Random & varied Comparison <- Goal -> <- Synergy -> <- Accountability -> <- Skills -> Work Team Collective performance Positive Individual & mutual Complementary rizqizu@gmail.com
- 5. Jenis kelompok Jenis Kelompok Formal Command groups Task forces Teams Self managed work teams Informal Interest groups Friendship groupsrizqizu@gmail.com
- 6. Tipe tim : berdasarkan sasaran Problem solving Workers Special case Short term Less authority Self managed Supervisors Self achievement measurment Self member assignment Cross-functional >1 departemen involved, same hierarchy More point of view Virtual IT Based Absence of paraverbal & nonverbal cues Limited social context (interaction) Eliminate space & time constrain (worldwide)rizqizu@gmail.com
- 8. Tahapan Perkembangan Kelompok Forming Uncertainty Storming Conflict Tuning Norming Development Agreement Performing Do Adjourning Sign-off Non- permanen team Seleksi Pelatihan Ganjaran rizqizu@gmail.com
- 9. Faktor-faktor pengaruh keberhasilan kelompok External Startegi organisasi Peraturan formal SMD Proses seleksi personil Compensation & benefit Budaya organisasi Work setting Group member resources Knowledge, skill, ability Personal character Stuktur kelompok Formal leader Peran Norma Status Ukuran Komposisi Kohesivitas Group process Group task rizqizu@gmail.com
- 10. Ciri Kepribadian Individu Creator-innovator Imajinatif Create concept Explorer-promoter Assessor-developer Analitycal thinking Thruster-organizer Operation procedure Goals -> Plan -> Organize -> Control Concluder-producer Controller-inspector Upholder-maintainer Reporter-adviser Linker rizqizu@gmail.com
- 11. Creating effective teamwork Work design Autonomy Skill variety Task identity Task Significance Composition Ability Personality Size Roles & diversity Preference for teamwork Flexibility Context Adequate resources Leadership & structure Performance evaluation & reward Process Common purpose Agreed & Specific goal Conflic management Social loafing rizqizu@gmail.com
- 12. Group Decision making Complete information & knowledge More point of view Wide accepted Legitimate Quality Error detection Time consuming Pressure to adjust to group Domination No clear responsibility Conflic potention Keuntungan Kekurangan rizqizu@gmail.com
- 13. Teknik pengambilan keputusan Brainstorming Direct Spontan Partisipatif Nominal Group Direct Kelompok Ide terbuka Rangking nilai alternatif Delphi Indirect Kelompok Kuesioner Anonim Konsesus Electronic meeting Indirect Kelompok Anonim rizqizu@gmail.com