Work teams10
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A work team consists of employees from diverse backgrounds working together on projects for a specific period of time. Teams generate synergy by coordinating individual efforts, resulting in performance greater than the sum of individual contributions. Effective teams provide benefits like improved organizational performance, innovation, and employee satisfaction. There are different types of teams like problem-solving teams, self-managed teams, and cross-functional teams comprising members from various departments. Teams are important for total quality management and can benefit from diversity but also face challenges from diversity.
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Work teams10
- 2. UNDERSTANDING WORK TEAMS • Team consists of employees from diverse managerial and professional backgrounds working for a specific period of time on certain projects. • According to Stephen Robbins a work team is a collection of people whose individual efforts result in a level of performance which is greater than the sum of their individual contributions. • Teams generate synergy by coordinating the efforts of the individual members.
- 3. BENEFITS OF WORK TEAMS
- 4. • Improved Organizational Performance • Reduces wastage, minimizes errors • Innovative solutions • Improves quality, productivity & customer service • Employee Benefits • Quality of work life • Reduces stress • Work satisfaction • Less use of employee assistance programs
- 5. BENEFITS OF WORK TEAMS • Reduced cost • Reduces wastage's • Lower turnover & absenteeism • Fewer injuries • Organizational enhancement • Innovation & flexibility • Quick adaptation to face the competition
- 6. WORK GROUPS VS WORK TEMS VS
- 7. DIFFERENCES BETWEEN GROUPS & TEAMS Work Group A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. Work Team A group whose individual efforts result in a performance that is greater than the sum of the individual inputs.
- 9. REWARD SYSTEM • Team members are rewarded for learning a set of skills essential for achieving the goals. • Sometimes performance of the team is considered. Reward systems used in team based organization Skill based pay system • Mastery in some important skills • Employees can increase their pay up to certain level by learning additional skills
- 10. REWARD SYSTEM Gain- sharing systems • Reward all the team members on the basis of the performance of the organization,division or plant. • Requires the team to exceed baseline performance • May disappoint employees in poor business conditions. Team bonus plan Each team should achieve certain specific performance targets.
- 11. TYPES OF WORK TEAMS • On the basis of objectives teams can be classified into Problem solving Teams • One of the earliest forms of teams • Consist of 5-12 employees from the same departments • Members meet for specific number of hours per week to discuss about improving quality,efficiency & work environment • Temporary teams to solve a specific problem • Authority to implement their suggestions is not given • Established to make recommendations for others • Ex American companies
- 12. TYPES OF WORK TEAMS • Commonly used problem solving team is Quality circles • QC is a small group of employees in the same work area where employees meet voluntarily & regularly about an hour every week to identify,analyze & resolve work related problems. • First formed in Japan The objective of QC are • Improving quality of work life, change in attitude • Developing employees & utilizing their maximum potential • Involving people at different levels • Motivating employees & providing conducive environment
- 13. SELF- MANAGED WORK TEAMS • These teams can give solutions to problems, implement them & be held responsible for the results • Autonomous teams • Consists of 10-15 employees & to them supervisors responsibilities are assigned • They select their own members & evaluate their performance by themselves • The supervisor plays a role of facilitator • HP,Xerox,GE, PepsiCo
- 14. CROSS FUNCTIONAL TEAMS • Consists of employees from same hierarchical level,but from different functional areas. • A task force & committee is also considered as a cross functional team. • Ex Toyota, Honda ,General motors • The teams consists of members from the cross section of the organizations • The teams efficiently manage operational activity & programs for new product development
- 15. A Team- Effectivenes s Model E X H I B I T 9–3 E X H I B I T 9–3
- 18. Key Roles of E X H I B I T 9–4 E X H I B I T 9–4 Teams
- 19. Creating Effective Teams (³¦´Ç²Ô³Ù’d)
- 20. Creating Effective Teams (³¦´Ç²Ô³Ù’d)
- 21. TEAMS & TOTAL QUALITY MANAGEMENT • TQM focuses on customer relationship & build an environment of trust & openness. • Requires high level of communication,adaptation, coordination & sequencing. • Ford company initiated TQM to deal with the problems faced by the organization & accordingly worked out certain norms • Small size teams,trained members, Authority to study the problem,champion of the team were the important features
- 22. TEAMS & WORKFORCE DIVERSITY • Diversity is helpful in solving problems or in decision making • Development of variety of creative & innovative solutions to problems • Whereas sometimes diversity may lead to behavioral problems, & unfavorable impact on employeesatisfaction,absenteeism productivity & turnover rates