Workplace Violence_SL
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The document discusses workplace violence, including statistics on assaults and murders of employees, and the estimated costs. It identifies four types of workplace violence and recommends workplace programs, such as security policies and procedures, and training, to help prevent violence. The document also profiles characteristics of potential workplace killers, such as narcissism, grievances, and drug abuse. It lists red flags like humiliation and anxiety, and suggests actions employers can take, such as pre-employment screening, policies for solo work, termination procedures, and alternative dispute resolution programs.
Workplace Violence_SL
- 1. Workplace Violence How to anticipate, avoid, and protect Steve Lovig, PHR, MS Adjunct Professor, Coles College of Business Kennesaw State University, Kennesaw Campus
- 2. Each week in the US: # of employees murdered while on the job? # of employees assaulted while at work? Estimated cost? Murder . #1 cause of death on the job Accidents - #1 cause of death Steve Lovig Kennesaw State University 2015
- 3. Types of violence Employer directed Domestic related Commercial related Terrorism Steve Lovig Kennesaw State University 2015
- 4. Workplace Programs Security Policies and procedures Train Adjust Steve Lovig Kennesaw State University 2015
- 5. Predictors reliable? Offered a threat? History of violence? Instincts? Trigger? Steve Lovig Kennesaw State University 2015
- 6. Profile of Killer Narcissistic Victim Controlling Co-workers Conspiracy theories
- 7. Profile (continued) Gun ownership Fault Grievances Mountains from Molehills Anger Steve Lovig Kennesaw State University 2015
- 8. Profile (continued) Task oriented; Insensitive Humor Record Drug abuse Racist groups Steve Lovig Kennesaw State University 2015
- 9. Red flags Humiliation Rejection; Loss Anxious Disturbed Personality becomes worse Steve Lovig Kennesaw State University 2015
- 10. Flags? Threats Report; Investigation Backgrounds, Criminal Drug/Alcohol pre-employment, post-accident, suspicion, random Weapons in Parking lot? Steve Lovig Kennesaw State University 2015
- 11. Actions? Pre-employment Solo work Terminate Benefits Steve Lovig Kennesaw State University 2015
- 12. Termination Feedback and Accountability Pressure When? Who? Vent Decision by Company Steve Lovig Kennesaw State University 2015
- 13. Disputes Alternative dispute resolution Employee Assistance Programs Steve Lovig Kennesaw State University 2015
Editor's Notes
- #3: # of employees murdered while on the job? 20 # of employees assaulted while at work? 18,000 Estimated cost? $70 Billion Murder is the #2 cause of death overall on the job. Murder is #1 cause of death on the job for woman. Accidents are #1 cause of death on the job for men.
- #4: Employer directed employee or former employee is violent toward company Domestic related -- employee, former employee, disgruntled former spouse, other family member is violent toward person Terrorism violence geared toward making a statement
- #5: Physical security Develop effective internal policies and procedures Train your supervisors Adjust to the risk
- #6: Offered a threat? History of violence? Instincts? Trigger?
- #7: Narcissistic Sour personalities Everyday events become slights by enemies Perpetual victims of injustice Controlling & demanding Co-workers are uncomfortable, anxious Devotees of conspiracy theories
- #8: Multiple gun ownership, excessive interest in para-military, law enforcement, Always someone elses fault Frequent filing of grievances Daily mountains from molehills Anger, interest in & approval of violence Fringe political or racist groups Cryptic statements
- #9: Task, not people oriented. Empathetic & insensitive Inappropriate humor Minor criminal record History of drug & alcohol abuse Fringe political or racist groups Cryptic statements
- #10: Profound humiliation or rejection Trauma, loss Appears anxious, disturbed Personality traits become worse
- #11: Take threats seriously; Report concerns confidentially; Investigate complaints; Do background checks, criminal records, ; Monitor drug/alcohol abuse pre-employment, post-accident, reasonable suspicion, random Georgia law says no employer may search locked, privately owned vehicles in its parking lots. In addition, employers may not bar employees who possess a Georgia firearms license from bringing a legally owned firearm into a parking lot in a privately owned vehicle when the firearm is locked, out of sight, in a trunk, glove box, or other compartment. Secured parking lot exception. Employers may continue to conduct searches to ban concealed weapons from vehicles if they provide a secure parking lot that restricts public access through the use of a security gate, security station, and/or security officers. Permitted Searches The ban on searches does not apply to: Searches by law enforcement officers with valid search warrants, searches based on probable cause under exigent circumstances, and searches consented to by employees based on probable cause that employee unlawfully possesses company property Searches of locked vehicles to prevent a reasonable and immediate threat to human life, safety, and health
- #12: Best to spot trouble before employment by appropriate interviewing, pre-employment assessment, drug screening. Design solo, task-oriented work Terminate in a matter-of-fact way, with courtesy. Benefit package?
- #13: Provide feedback and accountability - Shine the bright light of scrutiny. Do not let pressure build. Choose impartial person to terminate. HAVE A WITNESS Terminate at end of day. Do not humiliate Let person vent Decision made by company, not person
- #14: Alternative dispute resolution Open door policy Peer review Mediation Arbitration Employee Assistance Programs Not goodness of our hearts ; Business necessity