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Taller: Metodologia lean startup
& models de negoci
Marc Florit, consultor Agile & Lean
(www.wynwin.es/ )
Laura Buguñá, Unitat Innovació,
Fundació Docència i Recerca
Mútua Terrassa
La diana comercial:
‘Customer experience wheel’
Font: Deloitte, 2008

Edifici docent MT (23.10.13, 13-14.30h)
Programa
INCEPTION. El primer pas de tota empresa o projecte que
vulgui ser exitòs.
1. Introducció. Anem cap a on volem anar?
Customer Development i Lean Startup.
Inception Deck
2. Visualitzant al nostre Client - Empathy Map
3. Descubrint el nostre model de negoci:
Business Model Canvas
Exercici en grups
4. Compartint el nostre Procès: Visual Management
Relació amb clients
value proposition canvas

Quin valor estem entregant als clients actuals i potencials?
Quins productes o serveis estem oferint a cada segment de clients?
Proposta de valor:
Quins problemes estem ajudant a resoldre?
Quines necessitats estem satisfent?
¶Ù¾±´Ú±ð°ù±ð²Ô³¦¾±²¹³¦¾±Ã³
Canvas
Exercici: provar el canvas amb un exemple

My Devices
Ear Infection Detector
Last Used: 4/20/12

WheezOmeter (Asthma)
Last Used: 4/15/12

Strep Throat Test
Last Used: 3/25/12

Thermometer
Last Used: 2/18/12

3

Home

Reports

plataforma DIAGNOSLY –diagnòstic ràpid remot

Inbox

My Devices
SOLUCIÓ – DIAGNOSLY CANVAS

• Diagnostic and
monitoring
device OEMs
• Insurance
networks

• Provider
engagement
• Device mfg
relationships
• R&D
• Customer
support
• Payer Approval
Process

• Independent
sales reps
• Healthcare
Professional
Staffed Remote
Centers

• Engineers and
designers
• Legal/Regulatory
Knowledge (IP,
FDA, HIPPA,
etc)

www.diagnosly.com

• Convenience of time
and place
• Reduced cost for
uninsured or high
deductible plan
subscribers
• Reduced cost and
increased quality of
software
• Lower costs due to
reduced visits, less
fraud and consistent,
comprehensive data
• Improved patient
outcomes
• Earn more money via
focus on higher value
procedures

• People (R&D)
• Regulatory & Liability
• Customer acquisition
• 15% Commission
• Free Beyond Provider Acquisition
• Pay Per Click

Automated, Optional
24x7 Support
Automated, Optional
SW Dvlpt Kit Support

Corporate
Indirect, trusted
supplier

• Physician / Clinics
• Online
• Independent Sales
Reps

•

Testing fees (per test/kit)

•
•

Testing fees (per test/kit)
Subscription

Consumers
Families (primarily
subsequent mothers)
in the pregnancy and
early childhood phase
+ traveling families

$$$

Device Makers
Small/med, at-home
monitors and
diagnostic devices
Payers
Insurance, Medicare,
Medicaid
Providers
General Practitioners,
Midwives, Nurses,
Office Manager,
Specialists
(Pediatricians,
OB/GYNs, vets etc)
Conclusions

Quins coneixements
aplico que poden
contribuir a cobrir una
demanda al mercat en el
segment clau?
Sector sanitari – model H

http://healthmodelinnovation.com/
Referències / enllaços
Business canvas
• GUIA ACC10 - http://www.anella.cat/
• http://blogs.hbr.org/cs/2013/05/a_better_way_to_think_about_yo.
html
• http://javiermegias.com/blog/2013/02/motor-crecimiento-modelode-negocio-growth-engine/
• http://www.slideshare.net/MaRSDD/business-model-canvasentrepreneurship-101-20122013
• www.canvasbm.com
En salut
• http://www.prhi.org/perfecting-patient-care/what-is-ppc
• http:www.modelH.org
Workshop lean business model

More Related Content

Workshop lean business model

  • 1. Taller: Metodologia lean startup & models de negoci Marc Florit, consultor Agile & Lean (www.wynwin.es/ ) Laura Buguñá, Unitat Innovació, Fundació Docència i Recerca Mútua Terrassa La diana comercial: ‘Customer experience wheel’ Font: Deloitte, 2008 Edifici docent MT (23.10.13, 13-14.30h)
  • 2. Programa INCEPTION. El primer pas de tota empresa o projecte que vulgui ser exitòs. 1. Introducció. Anem cap a on volem anar? Customer Development i Lean Startup. Inception Deck 2. Visualitzant al nostre Client - Empathy Map 3. Descubrint el nostre model de negoci: Business Model Canvas Exercici en grups 4. Compartint el nostre Procès: Visual Management
  • 4. value proposition canvas Quin valor estem entregant als clients actuals i potencials? Quins productes o serveis estem oferint a cada segment de clients? Proposta de valor: Quins problemes estem ajudant a resoldre? Quines necessitats estem satisfent?
  • 7. Exercici: provar el canvas amb un exemple My Devices Ear Infection Detector Last Used: 4/20/12 WheezOmeter (Asthma) Last Used: 4/15/12 Strep Throat Test Last Used: 3/25/12 Thermometer Last Used: 2/18/12 3 Home Reports plataforma DIAGNOSLY –diagnòstic ràpid remot Inbox My Devices
  • 8. SOLUCIÓ – DIAGNOSLY CANVAS • Diagnostic and monitoring device OEMs • Insurance networks • Provider engagement • Device mfg relationships • R&D • Customer support • Payer Approval Process • Independent sales reps • Healthcare Professional Staffed Remote Centers • Engineers and designers • Legal/Regulatory Knowledge (IP, FDA, HIPPA, etc) www.diagnosly.com • Convenience of time and place • Reduced cost for uninsured or high deductible plan subscribers • Reduced cost and increased quality of software • Lower costs due to reduced visits, less fraud and consistent, comprehensive data • Improved patient outcomes • Earn more money via focus on higher value procedures • People (R&D) • Regulatory & Liability • Customer acquisition • 15% Commission • Free Beyond Provider Acquisition • Pay Per Click Automated, Optional 24x7 Support Automated, Optional SW Dvlpt Kit Support Corporate Indirect, trusted supplier • Physician / Clinics • Online • Independent Sales Reps • Testing fees (per test/kit) • • Testing fees (per test/kit) Subscription Consumers Families (primarily subsequent mothers) in the pregnancy and early childhood phase + traveling families $$$ Device Makers Small/med, at-home monitors and diagnostic devices Payers Insurance, Medicare, Medicaid Providers General Practitioners, Midwives, Nurses, Office Manager, Specialists (Pediatricians, OB/GYNs, vets etc)
  • 9. Conclusions Quins coneixements aplico que poden contribuir a cobrir una demanda al mercat en el segment clau?
  • 10. Sector sanitari – model H http://healthmodelinnovation.com/
  • 11. Referències / enllaços Business canvas • GUIA ACC10 - http://www.anella.cat/ • http://blogs.hbr.org/cs/2013/05/a_better_way_to_think_about_yo. html • http://javiermegias.com/blog/2013/02/motor-crecimiento-modelode-negocio-growth-engine/ • http://www.slideshare.net/MaRSDD/business-model-canvasentrepreneurship-101-20122013 • www.canvasbm.com En salut • http://www.prhi.org/perfecting-patient-care/what-is-ppc • http:www.modelH.org