WRD202
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The document discusses how to effectively communicate through business writing at Halverson Inc. It emphasizes the importance of understanding why you are writing, who your audience is, what you want them to understand, and setting the appropriate tone. The tone should be confident, courteous, emphasize benefits to the audience, and consider whether the message is positive or negative. Understanding the purpose of the writing and your audience is key to determining the best tone to use.
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This document discusses business communication and soft skills. It notes that soft skills play a major role in getting a job (85% for interviews) and keeping a job (80% to avoid being fired). Good communication is important for good business. The document then outlines various types of business communication like informing, persuading, and conveying goodwill. It provides steps for planning written and spoken messages, including determining the purpose and audience. Finally, it discusses drafting different types of messages, using email for communication, and preparing for interviews.Module1 mc.ppt
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The document provides information on effective business communication, including the definition and concept of communication, objectives and purpose of communication, characteristics of communication, elements of communication, benefits of effective communication, importance of communication in management, and the seven C's of effective communication - completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It emphasizes the importance of clear, concise, and considerate communication in business and management.Business communication
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The document outlines a training program focused on enhancing effective business communication skills, covering topics such as the importance, types, and barriers of communication. It emphasizes the need for clear and accurate message transmission and understanding to ensure effective interactions within organizations. Additionally, it introduces principles like the 7 C's and 4 S's of communication and provides guidance on overcoming communication barriers.Business communication
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Effective communication skills are important for both representing yourself and your company well. How you communicate impacts how others perceive your competence and integrity, as well as the company's goodwill. As a representative of your company, you must communicate in a way that is honest, accurate, and sensitive to bias and diversity in order to positively influence perceptions of both yourself and your organization.6.essentials of effective communication
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The document outlines the essentials of effective communication. It discusses clarity of purpose, understanding the audience, avoiding jargon, and confident delivery. It also describes the 7 C's of communication - being clear, concise, concrete, correct, considerate, complete and courteous. Each C is then defined in more detail, focusing on using simple language, brevity, specificity, accuracy, putting the recipient first, providing all relevant information, and politeness. The overall message is that effective communication requires transparency, brevity, precision, truthfulness, empathy, comprehensiveness and courtesy.Communication Extra classes.pptx
Communication Extra classes.pptxRavindra Nath Shukla
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This document provides an overview of business communication. It begins with defining communication and distinguishing between intra-personal and inter-personal communication. It then defines business communication and discusses the process, characteristics, and types including organizational structure, direction, and mode of expression. It also covers specific communication channels like downward, upward, horizontal, and diagonal communication. The document then addresses the essentials of good English for business communication and discusses business correspondence, including the importance, types, and anatomy of effective business letters and resumes. It concludes with emphasizing the importance of effective communication for business success.Presentation2
Presentation2ianandboomers
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Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace involves behaving respectfully through written, verbal, visual, and electronic communication by respecting others, being honest, adhering to company policies, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding.Techniques of emphasizing in written communication 1
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The document discusses techniques for emphasizing important information in written communication. It defines emphasizing as giving special importance to something in writing. The need for emphasis is to project core ideas, make communication effective, establish purpose, and ensure attention and retention. Some techniques discussed are using formatting like italics, bold, size, color; repetition; positioning important information at the beginning or end; using short phrases; and combining techniques. The conclusion emphasizes having a clear plan and understanding the audience when choosing emphasis techniques.7 C's of communication
7 C's of communicationWaqas Azam
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This document discusses various aspects of business communication. It defines communication and its key components. It distinguishes business communication from other types by its objectives. Business communication can be inward, involving information an organization receives externally, or outward, involving how an organization communicates externally. The document outlines principles for effective business communication, including being complete, concise, clear, correct, considerate, courteous, and concrete. It also discusses channels of internal and external organizational communication as well as crises communication.Presentation2
Presentation2ianandboomers
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Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to the company's code of conduct, being mindful of time and resources, and dressing appropriately. Intercultural communication acknowledges differences in values and behaviors between cultures to find common ground and universal understanding.Presentation2
Presentation2ianandboomers
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Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to the company's code of conduct, being mindful of time and resources, and dressing appropriately. Intercultural communication acknowledges differences in values and behaviors between cultures to find common ground and universal understanding.Presentation2
Presentation2ianandboomers
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Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences and adjusts approaches accordingly to find common ground and respect diverse values, beliefs, expectations, and behaviors.Presentation2
Presentation2ianandboomers
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Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding through respecting varied values, beliefs, expectations, and behaviors.Presentation2
Presentation2ianandboomers
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Effective and ethical business communication is essential for transmitting information internally and externally in a way that follows ethical standards and does not insult or make others uncomfortable. It requires messages to be efficient, clear, and honest. Professionalism in the workplace encompasses written, verbal, visual, and electronic communication and means behaving respectfully towards all, adhering to ethical conduct codes, being mindful of company time and resources, and dressing appropriately. Intercultural communication acknowledges cultural differences to find common ground and universal understanding through respecting varied values, beliefs, expectations, and behaviors.SEVEN CS
SEVEN CSSIR SHAMS' ANGLOPHILE
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The document discusses the seven principles of effective communication, known as the 7 C's. They are:
1. Completeness - providing all necessary details to answer questions fully
2. Conciseness - conveying messages using as few words as possible
3. Consideration - focusing on the receiver's interests and benefits
4. Concreteness - using specific examples rather than generalizations
5. Clarity - choosing precise and simple language for easy understanding
6. Courtesy - communicating with respect, tact, and appreciation
7. Correctness - ensuring proper grammar, accurate information, and appropriate language level. Following these principles can help make any communication more effective.Basic 1
Basic 1Arshad Ali
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The document discusses the seven C's of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It provides explanations and examples for each C. Completeness involves providing all necessary details to answer questions fully. Conciseness means conveying messages using as few words as possible. Consideration requires focusing on the receiver's interests and benefits. Concreteness necessitates using specific facts rather than generalizations. Clarity demands choosing precise and familiar language. Courtesy involves showing respect and tact. Correctness centers on proper grammar, spelling, and accurate information. The seven C's are principles for crafting effective business communications.Ad
WRD202
- 1. EFFECTIVELY COMMUNICATING AT HALVERSON INC. Ryan Fraser Monday March 11th, 2013
- 2. SETTING THE TONE ?Why, who, and what ?Why am I writing this document? ?Who am I writing to and what do I want them to understand? ?What kind of tone should I use?
- 3. WHY AM I WRITING THIS? ?The most obvious, should be clear in business writing. ?Understand what response you want from the reader ?Discover the tone by considering the message, and why you are writing it.
- 4. WHO AM I WRITING TO? ?Who is the audience? ?Employee, customer, or employer; crucial for setting tone ?Write to your exact audience rather than catch- all
- 5. WHAT DO I WANT THEM TO UNDERSTAND? ?What reaction are you trying to elicit? ?Set a clear objective to your audience ? Understanding your audience, what your writing, and why you are writing will determine the tone
- 6. WHAT KIND OF TONE SHOULD I USE? ? General Guidelines for using tone ? Be confident ? Be courteous and sincere ? Use appropriate emphasis and subordination ? Use non-discriminatory language ? Stress the benefits to your audience ? Write at an appropriate level of difficulty
- 7. NOTES FOR NEGATIVE MESSAGES ?Highly important to consider tone for negative messages ?Avoid drawing attention to yourself ?Passive voice may be your best decision ?Try not to attack individual if address issues or faults ?Be clear
- 8. IN SUMMARY ? Why am I writing this? ? Be direct ? Who am I writing to? ? Know your audience ? What do I want them to understand? ? The critical path for the audience to understand the message ? What kind of tone should I use? ? Remember the differences in tone regarding negative and positive messages