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Soft Skill Development Using Open Badges 
Casey D. Wright 
Daniel L. Randall 
BYU 
Image by photosteve101. Used under CC BY License. 
#UtahATD
The Need for Soft Skills 
Image copyrighted by Fox Searchlight Pictures. Used under the laws governing Fair Use of copyrighted material. 
Girls only 
like guys who 
have skills! 
¨C Napoleon Dynamite
Soft Skills Defined 
¡°Personal attributes that enable someone to 
interact effectively and harmoniously with 
other people.¡± -The Oxford Dictionary (2013). 
Image by thetaxhaven. Used under CC BY.
Soft Skills Defined 
¡°Personality traits, goals, motivations, and 
preferences that are valued in the labor 
market, in school, and in many other 
domains.¡± (Heckman and Kautz, 2012, p. 451). 
Image by Kevin Dooley. Used under CC BY.
202 out of 460 executives feel that soft skills is 
where the biggest gap in workforce skills are 
(Adecco Staffing, 2013). 
ID Professionals spend 35% of their time engaged in 
soft skill activities versus 30% in actual design work 
(Cox & Osguthorpe, 2002). 
Other 
Soft Skills 
36 
35 
34 
33 
32 
31 
30 
29 
28 
27 
Soft Skill Activities Instructional Design 
Percentage of Time Spent 
Time Spent as ID Professional 
Why Soft Skill Badges?
Graduate Program Description 
? Learning outcomes to develop soft skills in graduate students. 
? Display skills gained. 
? A lot of energy has been placed on developing our design skills but 
more needs to be done to develop soft skills. 
IDT
? Concrete evidence 
Why Soft Skill Badges? 
? Evidence-based outcome 
? Professional development 
IDT
What are ¡°Open Badges¡±? 
Images from OpenBadges.org
Merit Badges and Digital Badges 
Boy Scout Merit Badges 
Digital Badge 
- Acknowledge accomplishment 
- Display skills gained 
- Motivation 
- Enable feedback/teaching from 
adult mentors 
Typically not sharable - 
Acknowledge accomplishment - 
Motivation - 
Gamification - 
Enable feedback on specific skills -
Open Badges 
Open Badges 
- Uses Open Badge Infrastructure (OBI) 
- Criteria and Evidence links 
- Display badges via web 
- Motivation 
Awarded Automatically - 
Display skills gained - 
Motivation - 
Gamification - 
Webmaker Open Badges
Mozilla Backpack
Backpack Collection 
Multiple collections can 
be created. 
Collections can remain 
private or can be made 
public and shared.
Open Badge Information
Design of Open Badges for Soft Skills 
Image by Jordanhill School D&T Dept. Used under CC BY.
Early Badge System by Mozilla 
Mozilla¡¯s Webmaker badges plan used the 
¡°constellation¡± concept in which smaller 
badges are earned and added together to 
receive a higher level badge. 
Badges image adapted from the Mozilla Open Badges Project. Retrieved from http://erinknight.com/post/29830945702/webmaker-badges on 11/9/12.
Google 
Sites 
IPT EdTec Badge System 
Personal 
Tech 
Choice 
1 
Choice 
2 
Choice 
3 
Student selected Internet 
Communication Technology 
Student selected 
Multimedia Technology 
Student selected 
Personal Technologies 
Additional 
Concepts 
Mobile 
Learn 
Internet 
Safety 
Copy 
right 
iMovie 
Lower level badges are not 
issued for these projects 
Project level badge not 
issued for these 
additional concepts 
Educational 
Technology 
Course 
Level Badge 
Project 
Level Badge 
Lower 
Level Badges
IDT Badge System
idt.wix.com/home (Prototype) 
Official Site 
Coming Soon 
(LearnTech.org)
Project Management 
(Brill, Bishop, & Walker, 2006)
Professional Communication 
(Brill, Bishop, & Walker, 2006)
Possible Solution 
1) Nominate: Student (self), peer, or faculty begins process by submitting nomination form 
2) Contact: Dept. secretary contacts nominee, supervisor, and a peer to request evidence via checklist. 
3) Rubric Completed: All parties submit requested information (checklist, other documentation). 
4) Review: Documentation and checklist evaluated. Based on rubric, a recommendation to accept or reject. 
5) Badge Issued: If accepted, results of evaluation reviewed by administrators who issue badge.
Badge Issuer 
Available on Github 
msedev/badges
Available Badges 
General Soft Skills Design Process Other 
-Project Management 
-Professional Comm. 
- Teamwork/Collaboration* 
- Any others?* 
- ADDIE 
- Agile 
- CPS* 
- Design Thinking* 
- TRIZ* 
- Any others?* 
- Fluid Intelligence* 
- Diversity understanding* 
- Psychological capital?* 
- Business ethics?* 
- Any others?* 
*In progress or planned 
IDT
Future Design Iterations 
? Produce meaningful badges. 
? Scaling assessment. 
? Maintaining accuracy of rubrics and tutorials as 
tools evolve and change. 
? Creating a smart dashboard management tool for 
people to log in and track their progression on 
badges (ala Khan Academy). 
IDT
Future Research Considerations 
? Employer perception of open badges? 
? What populations can best be served by soft skill 
badges? 
? Student motivation. How many students will go above 
and beyond to earn badges? extra badges? Post-class 
badges? 
IDT
Thank You #UtahATD 
Coming soon: TechLearn.org 
Casey D. Wright ¨C casey.wright@byu.edu 
Daniel L. Randall ¨C dan.randall26@gmail.com 
Contact us with Questions

More Related Content

Soft Skill Development Using Open Badges

  • 1. Soft Skill Development Using Open Badges Casey D. Wright Daniel L. Randall BYU Image by photosteve101. Used under CC BY License. #UtahATD
  • 2. The Need for Soft Skills Image copyrighted by Fox Searchlight Pictures. Used under the laws governing Fair Use of copyrighted material. Girls only like guys who have skills! ¨C Napoleon Dynamite
  • 3. Soft Skills Defined ¡°Personal attributes that enable someone to interact effectively and harmoniously with other people.¡± -The Oxford Dictionary (2013). Image by thetaxhaven. Used under CC BY.
  • 4. Soft Skills Defined ¡°Personality traits, goals, motivations, and preferences that are valued in the labor market, in school, and in many other domains.¡± (Heckman and Kautz, 2012, p. 451). Image by Kevin Dooley. Used under CC BY.
  • 5. 202 out of 460 executives feel that soft skills is where the biggest gap in workforce skills are (Adecco Staffing, 2013). ID Professionals spend 35% of their time engaged in soft skill activities versus 30% in actual design work (Cox & Osguthorpe, 2002). Other Soft Skills 36 35 34 33 32 31 30 29 28 27 Soft Skill Activities Instructional Design Percentage of Time Spent Time Spent as ID Professional Why Soft Skill Badges?
  • 6. Graduate Program Description ? Learning outcomes to develop soft skills in graduate students. ? Display skills gained. ? A lot of energy has been placed on developing our design skills but more needs to be done to develop soft skills. IDT
  • 7. ? Concrete evidence Why Soft Skill Badges? ? Evidence-based outcome ? Professional development IDT
  • 8. What are ¡°Open Badges¡±? Images from OpenBadges.org
  • 9. Merit Badges and Digital Badges Boy Scout Merit Badges Digital Badge - Acknowledge accomplishment - Display skills gained - Motivation - Enable feedback/teaching from adult mentors Typically not sharable - Acknowledge accomplishment - Motivation - Gamification - Enable feedback on specific skills -
  • 10. Open Badges Open Badges - Uses Open Badge Infrastructure (OBI) - Criteria and Evidence links - Display badges via web - Motivation Awarded Automatically - Display skills gained - Motivation - Gamification - Webmaker Open Badges
  • 12. Backpack Collection Multiple collections can be created. Collections can remain private or can be made public and shared.
  • 14. Design of Open Badges for Soft Skills Image by Jordanhill School D&T Dept. Used under CC BY.
  • 15. Early Badge System by Mozilla Mozilla¡¯s Webmaker badges plan used the ¡°constellation¡± concept in which smaller badges are earned and added together to receive a higher level badge. Badges image adapted from the Mozilla Open Badges Project. Retrieved from http://erinknight.com/post/29830945702/webmaker-badges on 11/9/12.
  • 16. Google Sites IPT EdTec Badge System Personal Tech Choice 1 Choice 2 Choice 3 Student selected Internet Communication Technology Student selected Multimedia Technology Student selected Personal Technologies Additional Concepts Mobile Learn Internet Safety Copy right iMovie Lower level badges are not issued for these projects Project level badge not issued for these additional concepts Educational Technology Course Level Badge Project Level Badge Lower Level Badges
  • 18. idt.wix.com/home (Prototype) Official Site Coming Soon (LearnTech.org)
  • 19. Project Management (Brill, Bishop, & Walker, 2006)
  • 20. Professional Communication (Brill, Bishop, & Walker, 2006)
  • 21. Possible Solution 1) Nominate: Student (self), peer, or faculty begins process by submitting nomination form 2) Contact: Dept. secretary contacts nominee, supervisor, and a peer to request evidence via checklist. 3) Rubric Completed: All parties submit requested information (checklist, other documentation). 4) Review: Documentation and checklist evaluated. Based on rubric, a recommendation to accept or reject. 5) Badge Issued: If accepted, results of evaluation reviewed by administrators who issue badge.
  • 22. Badge Issuer Available on Github msedev/badges
  • 23. Available Badges General Soft Skills Design Process Other -Project Management -Professional Comm. - Teamwork/Collaboration* - Any others?* - ADDIE - Agile - CPS* - Design Thinking* - TRIZ* - Any others?* - Fluid Intelligence* - Diversity understanding* - Psychological capital?* - Business ethics?* - Any others?* *In progress or planned IDT
  • 24. Future Design Iterations ? Produce meaningful badges. ? Scaling assessment. ? Maintaining accuracy of rubrics and tutorials as tools evolve and change. ? Creating a smart dashboard management tool for people to log in and track their progression on badges (ala Khan Academy). IDT
  • 25. Future Research Considerations ? Employer perception of open badges? ? What populations can best be served by soft skill badges? ? Student motivation. How many students will go above and beyond to earn badges? extra badges? Post-class badges? IDT
  • 26. Thank You #UtahATD Coming soon: TechLearn.org Casey D. Wright ¨C casey.wright@byu.edu Daniel L. Randall ¨C dan.randall26@gmail.com Contact us with Questions

Editor's Notes

  • #6: Evidence that soft skills are important and that a way to credentialize them would be useful.
  • #7: A lot of energy has been placed on developing our design skills (work of Drs. Gibbons, Rich, and West). More needs to be done on developing the soft skills of our graduates. Also recognition of said skills.
  • #20: Project management rubric here.
  • #22: Project management rubric here.
  • #24: Credit Union owner/operator conversation about Excel