The document discusses effective implementation of information, education, and communication (IEC) tools in the water sector. It provides definitions of key terms, outlines important IEC activities like interpersonal communication and water testing, and discusses the importance of community participation, gender inclusion, and establishing village water and sanitation committees. It also addresses IEC record keeping, pre-requisites for IEC activities, and a sample format for reporting planned IEC trainings. The overall focus is on empowering communities and changing behaviors through strategic IEC approaches in rural water supply projects.