Xiaochen Cai is a Master's student at Florida International University studying Hospitality Management. She has work experience in hotel management, training and development, and finance. Her most recent roles include being a Guest Service Attendant at FIU and completing internships at Seminole Hard Rock Hotel & Casino, East Hotel Miami, and Accor Hotels focusing on management, recruiting, and training. She is proficient in Microsoft Office, SAP, and Chinese and English languages.