This document introduces Yammer Communities, which allow separate communication networks to be created for external groups like customers, partners, and fans. Communities are separate from a company's main Yammer network and allow membership and messages to be controlled privately. They have a "parent" company network and membership is controlled by a Community admin, ensuring external users cannot see the private company network. Users can easily switch between different networks and communities.
2. New Communities tab in
company networks
Communities are
separate Yammer
networks used to
communicate with
external groups, like
customers, partners,
contractors, and fans.
3. Click link to create a new
Community
List of your companys
Communities
4. Create New Community
page is similar to create
a group, except you can
invite anyone to a
Community (whereas
you can only invite
company employees to a
group).
Membership in a
Community is private
and controlled by the
admin.
A Community has a
parent network (the
company from which it was
created).
5. Once youve created a
Community, it appears as a
separate Yammer network.
This ensures that people
outside your company
cannot see into your
company network.
All messages in the
Community are completely
separate from your company
messages.
The parent network is
identified in the sidebar of
the Community.
6. You can use the Networks
toggle at the top right
corner of the screen to
switch between networks.
A counter shows you how
many unread messages you
have in each network.
7. When you switch back to
your company network, you
will see the new child
Community in the parent
companys Communities
directory.
8. The network type is identified in the sidebar of
each networks home page.
Networks based on an email Communities show the creators
domain are verified: name and parent network:
9. You have a separate profile in each of your networks. This is to
ensure that your messages, profile info and other data remain
completely separate. Edit your profile info for a network by
clicking edit info on your profile in that network.
Your name and photo are common across all networks.
Your messages in the Your messages in the
Hardware Suppliers Customer Support
Community Community
10. The Account menu contains
global settings for all your
Yammer networks.
This includes:
Name and photo
Emails and Password
Username for Communities
Display settings
Application settings
Notification settings
11. The Community Admin Controls:
Members
Features (e.g. groups, org chart)
Design
Member Privacy
Following Model
Default Notifications
12. The Company Admin Controls:
Whether Communities appear at all
Which Communities appear in the
Communities directory
Who can Create Communities from
their network
If your company does not want
Communities, your admin can
disable them!
13. Additional Options
Create a Community without a parent email domain-based network, for
organizations that dont have a specific email address.
This feature is currently in private beta. If you would like to create a Community
without a parent email domain-based network, please contact us!