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You get paid to tweet?!?! AKA…   Writing for Social Media  May 27, 2011  Josh Martin Manager, Social Media Arby’s
Agenda 06/10/11 Intro 1 What’s so special about Social Media? 2 Being a Social Media Manager at Arby’s 3 Writing for Social Media 4 Questions 5
Psychology background Agency life: Engauge Researcher Social Media Lead Blogger welcometojmart.com ilikebigputts.com  Twitter Personal - @Jmart730 Golf - @iLikeBigPutts Avid golfer ATL Braves & Falcons fan A little bit about me.. 06/10/11
Social Media Revolution 06/10/11
What does a Social Media Mgr do? More than just tweeting… Monitoring Listening Engaging Responding Strategizing Consulting Coaching Training Reporting Writing Measuring 06/10/11
Facebook 06/10/11 facebook.com/arbys
Twitter 06/10/11 twitter.com/arbys
YouTube 06/10/11 Youtube.com/ArbysItsGoodMoodFood
Foursquare 06/10/11 foursquare.com/arbys
Tumblr Blog 06/10/11 blog.arbys.com
Writing to real people  Social Media is a conversation Social media is written to be shared Can’t ignore bad news Ask real questions React quickly Writing for Social 06/10/11
What’s your voice? 06/10/11
Short & to the point Prompts a response / reaction Topical / current events Ties back to the brand Most Popular Posts 06/10/11
Mistakes are costly 06/10/11
Questions? 06/10/11 Confidential

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You get paid to tweet?!?!