際際滷

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? 2015 NICE PEOPLE AT1
5 
? 2015 NICE PEOPLE AT WORK
? 2015 NICE PEOPLE AT2
5 
? 2015 NICE PEOPLE AT WORK
Our goal is to help broadcasters and
media groups deliver flawless TV viewing
expriences across every device.
?? Started ?in ?2008 ?as ?a ?Premium ?Video ?Pla7orm. ?2009 ?Launched ?wauki.tv
?? 2011 ?wauki.tv ?splits ?from ?NPAW ?before ?acquisiton ?by ?Rakuten ?media ?in ?
2012 ?
?? From ?2011 ?forward, ?NPAW ?develops ?YOUBORA. ?October ?2013 ?
YOUBORA ?launched ?in ?market
?? 54 ?clients ?worldwide ?to ?date

About NPAW
?? Works ?via ?a ?plug-?\in ?that ?is ?installed ?inside ?the ?player, ?capturing ?metrics, ?
events ?and ?meta-?\data ?from ?the ?player
?? Our ?metrics ?come ?with ?many ?out-?\of-?\the ?box ??ltraUon ?and ?
segmentaUon ?opUons ?such ?as: ?City, ?Country, ?Device, ?Title, ?CDN, ?ISP, ?
ConnecUon ?Type, ?Node ?Host ?(for ?Akamai ?and ?Level ?3)
?? Add ?any ?custom ?parameters ?to ??lter ?data ?according ?to ?your ?own ?needs. ?
(e.g. ?Channel, ?SVoD/AVoD/TVoD, ?Player ?used, ?demographic ?info)

About YOUBORA
QoS,	
 ?Audience,	
 ?Engagement	
 ?	
 ?
CDN	
 ?Switching	
 ?
?? Switch	
 ?over	
 ?3	
 ?methods:	
 ?Contract,	
 ?Quality,	
 ?and	
 ?Quality	
 ?+	
 ?Price	
 ?
?? Unbiased ?and ?accurate ?data ?on ?how ?your ?user¨s ?experience ?your ?
content. ?
?? 1-?\Minute ?granularity ?of ?data, ?maintenance ?of ?data ?granularity ?over ?
Ume, ?and ?choose ?how ?long ?you ?want ?to ?retain ?data.
?? Free ?ReporUng ?and ?Open ?REST ?API ?to ?take ?your ?data ?where ?you ?need ?it.
?? We ?can ?capture ?aggregate ?data ?from ?all ?pla7orms ?and ?devices, ?and ?
support ?a ?long ?list ?of ?devices ?and ?pla7orms. ?(Public ?plug-?\ins ?available ?at ?
youbora.zendesk.com)
?? CompeUUve ?Pricing.
?? Our ?plug-?\ins ?are ?easy ?to ?integrate, ?and ?we ?are ?easy ?to ?work ?with! ?
Why Buy YOUBORA?
6
 ? 2015 NICE PEOPLE AT WORK
Platforms & Devices
? 2015 NICE PEOPLE AT7
5 
? 2015 NICE PEOPLE AT WORK
METRICS
8
 ? 2015 NICE PEOPLE AT WORK
QoS Metrics
9
 ? 2015 NICE PEOPLE AT WORK
Audience Metrics
10
 ? 2015 NICE PEOPLE AT WORK
Engagement Metrics
11
 ? 2015 NICE PEOPLE AT WORK
1-1 User Tracking
12
 ? 2015 NICE PEOPLE AT WORK
Side-By-Side Comparison
? 2015 NICE PEOPLE AT13
5 
? 2015 NICE PEOPLE AT WORK
ALERTS
14
 ? 2015 NICE PEOPLE AT WORK
Set Quality Alerts
15
 ? 2015 NICE PEOPLE AT WORK
Get Granular Notifications
? 2015 NICE PEOPLE AT16
5 
? 2015 NICE PEOPLE AT WORK
Step 1, Capture Data
Step 2, Take Action!
17
 ? 2015 NICE PEOPLE AT WORK
Use Data To Take Action (1/2)
Technical	
 ?Teams	
 ?
?? Understand	
 ?current	
 ?QoS	
 ?levels,	
 ?set	
 ?benchmarks	
 ?for	
 ?improvement.	
 ?
?? Be	
 ?alerted	
 ?when	
 ?QoS	
 ?levels	
 ?reach	
 ?certain	
 ?thresholds	
 ?to	
 ?begin	
 ?taking	
 ?
acCon	
 ?as	
 ?soon	
 ?as	
 ?possible.	
 ?
?? Use	
 ?user	
 ?Bitrate	
 ?informaCon	
 ?to	
 ?review	
 ?your	
 ?encoding	
 ?strategy	
 ?by	
 ?
geography,	
 ?locaCon	
 ?and	
 ?device	
 ?and	
 ?save	
 ?money	
 ?on	
 ?encoding	
 ?and	
 ?
storage	
 ?costs.	
 ?
?? Troubleshoot	
 ?errors	
 ?with	
 ?content	
 ?delivery.	
 ?
Opera=ons	
 ?Teams	
 ?
?? Use	
 ?our	
 ?plaEorm¨s	
 ?data	
 ?to	
 ?improve	
 ?the	
 ?accuracy	
 ?of	
 ?other	
 ?plaEorms	
 ?
which	
 ?use	
 ?engagement	
 ?data	
 ?(e.g.	
 ?content	
 ?predictability	
 ?modules,	
 ?which	
 ?
are	
 ?incorrectly	
 ?assuming	
 ?a	
 ?perfect	
 ?play-?\out	
 ?each	
 ?Cme)	
 ?
?? Ensure	
 ?SLAs	
 ?of	
 ?your	
 ?CDN	
 ?providers	
 ?are	
 ?being	
 ?met.	
 ?
?? Test	
 ?new	
 ?CDNs	
 ?using	
 ?our	
 ?CDN	
 ?Switching	
 ?plaEorm	
 ?to	
 ?switch	
 ?over	
 ?3	
 ?
methods.	
 ?
18
 ? 2015 NICE PEOPLE AT WORK
Use Data To Take Action (2/2)
Customer	
 ?Service	
 ?Teams	
 ?
?? Prepare	
 ?customer	
 ?service	
 ?teams	
 ?with	
 ?alerts	
 ?on	
 ?potenCal	
 ?users	
 ?a?ected	
 ?
by	
 ?widespread	
 ?QoS	
 ?problems	
 ?(reduce	
 ?call	
 ?center	
 ?Cmes)	
 ?
?? Be	
 ?proacCve	
 ?with	
 ?users	
 ?(e.g.	
 ?send	
 ?alert	
 ?at	
 ?the	
 ??rst	
 ?sign	
 ?of	
 ?quality	
 ?
problem)	
 ?
Business	
 ?Teams	
 ?
?? Use	
 ?Audience	
 ?and	
 ?Engagement	
 ?data	
 ?to	
 ?segment	
 ?adverCsing	
 ?and	
 ?
increase	
 ?revenue	
 ?on	
 ?^hot ̄	
 ?content	
 ?
?? Using	
 ?RT	
 ?data,	
 ?you	
 ?can	
 ?extract	
 ?best	
 ?dollar	
 ?through	
 ?understanding	
 ?
current	
 ?number	
 ?of	
 ?viewers,	
 ?quality,	
 ?etc.	
 ?	
 ?
?? Report	
 ?on	
 ?how	
 ?Ads	
 ?are	
 ?performing	
 ?(#	
 ?plays,	
 ?compleCon	
 ?rates,	
 ?
geographies,	
 ?etc.)	
 ?
? 2015 NICE PEOPLE AT19
5 
? 2015 NICE PEOPLE AT WORK
NEXT STEPS
20
 ? 2015 NICE PEOPLE AT WORK
Getting started with NPAW
De?ne	
 ?POC	
 ?
under	
 ?
Contract	
 ?
30	
 ?Day	
 ?Trial,	
 ?
Penalty-?\Free	
 ?
Opt-?\Out	
 ?
Integrate	
 ?
plug-?\ins	
 ?to	
 ?
full	
 ?OTT	
 ?
environment	
 ?
THANK YOU

More Related Content

Youbora presentation

  • 1. ? 2015 NICE PEOPLE AT1 5 ? 2015 NICE PEOPLE AT WORK
  • 2. ? 2015 NICE PEOPLE AT2 5 ? 2015 NICE PEOPLE AT WORK Our goal is to help broadcasters and media groups deliver flawless TV viewing expriences across every device.
  • 3. ?? Started ?in ?2008 ?as ?a ?Premium ?Video ?Pla7orm. ?2009 ?Launched ?wauki.tv ?? 2011 ?wauki.tv ?splits ?from ?NPAW ?before ?acquisiton ?by ?Rakuten ?media ?in ? 2012 ? ?? From ?2011 ?forward, ?NPAW ?develops ?YOUBORA. ?October ?2013 ? YOUBORA ?launched ?in ?market ?? 54 ?clients ?worldwide ?to ?date About NPAW
  • 4. ?? Works ?via ?a ?plug-?\in ?that ?is ?installed ?inside ?the ?player, ?capturing ?metrics, ? events ?and ?meta-?\data ?from ?the ?player ?? Our ?metrics ?come ?with ?many ?out-?\of-?\the ?box ??ltraUon ?and ? segmentaUon ?opUons ?such ?as: ?City, ?Country, ?Device, ?Title, ?CDN, ?ISP, ? ConnecUon ?Type, ?Node ?Host ?(for ?Akamai ?and ?Level ?3) ?? Add ?any ?custom ?parameters ?to ??lter ?data ?according ?to ?your ?own ?needs. ? (e.g. ?Channel, ?SVoD/AVoD/TVoD, ?Player ?used, ?demographic ?info) About YOUBORA QoS, ?Audience, ?Engagement ? ? CDN ?Switching ? ?? Switch ?over ?3 ?methods: ?Contract, ?Quality, ?and ?Quality ?+ ?Price ?
  • 5. ?? Unbiased ?and ?accurate ?data ?on ?how ?your ?user¨s ?experience ?your ? content. ? ?? 1-?\Minute ?granularity ?of ?data, ?maintenance ?of ?data ?granularity ?over ? Ume, ?and ?choose ?how ?long ?you ?want ?to ?retain ?data. ?? Free ?ReporUng ?and ?Open ?REST ?API ?to ?take ?your ?data ?where ?you ?need ?it. ?? We ?can ?capture ?aggregate ?data ?from ?all ?pla7orms ?and ?devices, ?and ? support ?a ?long ?list ?of ?devices ?and ?pla7orms. ?(Public ?plug-?\ins ?available ?at ? youbora.zendesk.com) ?? CompeUUve ?Pricing. ?? Our ?plug-?\ins ?are ?easy ?to ?integrate, ?and ?we ?are ?easy ?to ?work ?with! ? Why Buy YOUBORA?
  • 6. 6 ? 2015 NICE PEOPLE AT WORK Platforms & Devices
  • 7. ? 2015 NICE PEOPLE AT7 5 ? 2015 NICE PEOPLE AT WORK METRICS
  • 8. 8 ? 2015 NICE PEOPLE AT WORK QoS Metrics
  • 9. 9 ? 2015 NICE PEOPLE AT WORK Audience Metrics
  • 10. 10 ? 2015 NICE PEOPLE AT WORK Engagement Metrics
  • 11. 11 ? 2015 NICE PEOPLE AT WORK 1-1 User Tracking
  • 12. 12 ? 2015 NICE PEOPLE AT WORK Side-By-Side Comparison
  • 13. ? 2015 NICE PEOPLE AT13 5 ? 2015 NICE PEOPLE AT WORK ALERTS
  • 14. 14 ? 2015 NICE PEOPLE AT WORK Set Quality Alerts
  • 15. 15 ? 2015 NICE PEOPLE AT WORK Get Granular Notifications
  • 16. ? 2015 NICE PEOPLE AT16 5 ? 2015 NICE PEOPLE AT WORK Step 1, Capture Data Step 2, Take Action!
  • 17. 17 ? 2015 NICE PEOPLE AT WORK Use Data To Take Action (1/2) Technical ?Teams ? ?? Understand ?current ?QoS ?levels, ?set ?benchmarks ?for ?improvement. ? ?? Be ?alerted ?when ?QoS ?levels ?reach ?certain ?thresholds ?to ?begin ?taking ? acCon ?as ?soon ?as ?possible. ? ?? Use ?user ?Bitrate ?informaCon ?to ?review ?your ?encoding ?strategy ?by ? geography, ?locaCon ?and ?device ?and ?save ?money ?on ?encoding ?and ? storage ?costs. ? ?? Troubleshoot ?errors ?with ?content ?delivery. ? Opera=ons ?Teams ? ?? Use ?our ?plaEorm¨s ?data ?to ?improve ?the ?accuracy ?of ?other ?plaEorms ? which ?use ?engagement ?data ?(e.g. ?content ?predictability ?modules, ?which ? are ?incorrectly ?assuming ?a ?perfect ?play-?\out ?each ?Cme) ? ?? Ensure ?SLAs ?of ?your ?CDN ?providers ?are ?being ?met. ? ?? Test ?new ?CDNs ?using ?our ?CDN ?Switching ?plaEorm ?to ?switch ?over ?3 ? methods. ?
  • 18. 18 ? 2015 NICE PEOPLE AT WORK Use Data To Take Action (2/2) Customer ?Service ?Teams ? ?? Prepare ?customer ?service ?teams ?with ?alerts ?on ?potenCal ?users ?a?ected ? by ?widespread ?QoS ?problems ?(reduce ?call ?center ?Cmes) ? ?? Be ?proacCve ?with ?users ?(e.g. ?send ?alert ?at ?the ??rst ?sign ?of ?quality ? problem) ? Business ?Teams ? ?? Use ?Audience ?and ?Engagement ?data ?to ?segment ?adverCsing ?and ? increase ?revenue ?on ?^hot ̄ ?content ? ?? Using ?RT ?data, ?you ?can ?extract ?best ?dollar ?through ?understanding ? current ?number ?of ?viewers, ?quality, ?etc. ? ? ?? Report ?on ?how ?Ads ?are ?performing ?(# ?plays, ?compleCon ?rates, ? geographies, ?etc.) ?
  • 19. ? 2015 NICE PEOPLE AT19 5 ? 2015 NICE PEOPLE AT WORK NEXT STEPS
  • 20. 20 ? 2015 NICE PEOPLE AT WORK Getting started with NPAW De?ne ?POC ? under ? Contract ? 30 ?Day ?Trial, ? Penalty-?\Free ? Opt-?\Out ? Integrate ? plug-?\ins ?to ? full ?OTT ? environment ?