Three case studies of how to take existing content from your organization and reuse, reduce (redundancy) and find new content for free! Interactive Marketers from Nationwide Children's Hospital and The Ohio State University Wexner Medical Center take you through content flow for how to re purpose existing content, find databases within your organization that are chock full of content that your web users could find value from as well as explore what FREE content is available for you to leverage.
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You've got it -how to convert existing databases into great web content
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Youve Got It: How to Convert
Existing Databases into Great
Web Content
@cannons
@mcdstanley
@RCShaull
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We are all consumers of healthcare
Content marketing should be completely driven by what the
consumer wants.
Consumers want healthcare information anytime, anywhere
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What have we done?
The following example is the result of repurposing.
Imagine what you can do when a content marketing
plan is unleashed
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How To Use an EpiPen
2011 patient education need
In-house production (no budget)
Decided to make public for all to benefit from
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How To Use an EpiPen YouTube Video 2011
Life of video 9/09/13
99,754 Views
143 Days 4 Hours Play Time
161 Countries
Video embedded in 211 Web sites
176 Likes, 116 Shares, 127 Favorites,
40 Comments
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How To Use an EpiPen News Release 2012
School legislation for EpiPen usage
Video Embedded in 25 Websites
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How To Use an EpiPen Page 2012
2013 YTD
20,229 Total Pageviews
8,374 Pageviews from Search Engines
5,228 Direct Traffic Pageviews
3,862 Pageviews from Other Websites
1,314 Pageviews from YouTube
Organic traffic was driven by over 126
keywords and phrases.
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How To Use an
EpiPen PediaCast
Podcast 2011 and
2013
PediaCast 259: 1,654
PediaCast 178: 3,353
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How To Use an EpiPen
Blog Post July 30th
As of Sept. 6th
1,122 page views
Shared on FB = 369 views
Video Lift in Google Search
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One of the most popular functions of health-related external
sites
Great way to connect patients and physicians with care
providers
Improved profiles enhance reputation of our physicians and
institutions as a whole
OSUWMC experience offered limited insights into each
physician and limited comparison points
Find a Doctor 2.0: Why its so important
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Find a Doctor 2.0 - overview
New & improved design: clean, intuitive & mobile-friendly
Improved and simplified search options
Name
Clinical Expertise (conditions, treatments)
Locations
Showcases hidden reliable data buried in internal systems
Provides more relevant content on each provider profile
Education & training
Languages
Highlights, bios and videos
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Name & Credentials
Photo Existing CPD photo
resized and enhanced to include
different background
Highlights These will be pulled
from the bio
Specialties and Conditions
Treated
Overview (Bio)
My Care Philosophy Video
Full profile view
tablet version
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- Locations
- Titles, Administrative, Faculty
and Endowed
- Chairs and Professorships
- Research Interests
- Board Certifications
- Education & Training
Fellowships
Residency
Medical Degree
Postdoctoral Education
- Insurances Accepted
- Additional Languages Spoken
- Link to Academic
Department/Division
Research Studies
News
Publications
Presentations
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Clinical Expertise
Conditions treated & specialties
Old clinical interest field was free text, inconsistent and irregularly validated
resulted in inaccurate search results and lack of relevant profiles
Created new clinical expertise field mapped old interest field & validated
credentialed specialty field to MeSH terms
MeSH taxonomy (NIH Library of Medicine): National health thesaurus that is
appropriate for both lay person and professional, continuously updated, free.
Trained ~60 department administrators on how to use MeSH
Ongoing communications around how important clinical expertise is to our
physician profiles and helping patients find what they are looking for
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The new content provider
Photographers
Marketing staff
Writers
Credentialing
Physician Relations
Patient Scheduling
Department/Division
administrators
Managed Care
Facilities
Research databases
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Measuring Results
Phase One: Tracking effectiveness of the application
Phase Two: Connecting to other functions
Phase Three: Conversions Getting to ROI
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Other free* content
PDQ
-- National Cancer Institute consumer health information
TXT4Tots and text4baby
-- HHS API service
-- For expectant moms and early infant care
-- Text (SMS) messages in different languages
MeSH Taxonomy
-- National Library of Medicine directed content organization and
tagging structure with associated synonyms to aid search