際際滷

際際滷Share a Scribd company logo
#cmworld
Youve Got It: How to Convert
Existing Databases into Great
Web Content
@cannons
@mcdstanley
@RCShaull
#cmworld
....
We are all consumers of healthcare
 Content marketing should be completely driven by what the
consumer wants.
 Consumers want healthcare information anytime, anywhere
#cmworld
....
Believe content
marketing is
everyones job
#cmworld
....
#cmworld
....
What is content?
Image via http://www.toprankblog.com
#cmworld
....
plan, plan, plan.
#cmworld
....
What have we done?
The following example is the result of repurposing.
Imagine what you can do when a content marketing
plan is unleashed
#cmworld
....
How To Use an EpiPen
 2011 patient education need
 In-house production (no budget)
 Decided to make public for all to benefit from
#cmworld
....
How To Use an EpiPen  YouTube Video 2011
Life of video 9/09/13
 99,754 Views
 143 Days 4 Hours Play Time
 161 Countries
 Video embedded in 211 Web sites
 176 Likes, 116 Shares, 127 Favorites,
 40 Comments
#cmworld
....
How To Use an EpiPen  News Release 2012
 School legislation for EpiPen usage
 Video Embedded in 25 Websites
#cmworld
....
How To Use an EpiPen  Page 2012
2013 YTD
 20,229 Total Pageviews
 8,374 Pageviews from Search Engines
 5,228 Direct Traffic Pageviews
 3,862 Pageviews from Other Websites
 1,314 Pageviews from YouTube
 Organic traffic was driven by over 126
keywords and phrases.
#cmworld
....
How To Use an
EpiPen  PediaCast
Podcast 2011 and
2013
 PediaCast 259: 1,654
 PediaCast 178: 3,353
#cmworld
....
How To Use an EpiPen
 Blog Post July 30th
As of Sept. 6th
 1,122 page views
 Shared on FB = 369 views
 Video Lift in Google Search
#cmworld
....
Case Study: Repurposing
Database Content
Find a Doctor 2.0
#cmworld
....
 One of the most popular functions of health-related external
sites
 Great way to connect patients and physicians with care
providers
 Improved profiles enhance reputation of our physicians and
institutions as a whole
 OSUWMC experience offered limited insights into each
physician and limited comparison points
Find a Doctor 2.0: Why its so important
#cmworld
....
Find a Doctor 2.0 - overview
 New & improved design: clean, intuitive & mobile-friendly
 Improved and simplified search options
 Name
 Clinical Expertise (conditions, treatments)
 Locations
 Showcases hidden reliable data buried in internal systems
 Provides more relevant content on each provider profile
 Education & training
 Languages
 Highlights, bios and videos
#cmworld
....
Old Design
#cmworld
....
All care providers
display on both
the main Medical
Center and
Cancer websites
#cmworld
....
Results Display on
Old Site
#cmworld
....
Provider Profile on
Old Site
#cmworld
....
Search Function
Keyword Search 
 First or last name
 Condition or
Specialty
Browse:
 Last name or
Specialty
#cmworld
....
Search Returns
 Sorted alphabetically
 Quick view for help with
comparing
 Filter by Location
#cmworld
....
Full profile
view:
smartphone
version
#cmworld
....
Name & Credentials
Photo  Existing CPD photo
resized and enhanced to include
different background
Highlights  These will be pulled
from the bio
Specialties and Conditions
Treated
Overview (Bio)
My Care Philosophy Video
Full profile view
tablet version
#cmworld
....
- Locations
- Titles, Administrative, Faculty
and Endowed
- Chairs and Professorships
- Research Interests
- Board Certifications
- Education & Training
Fellowships
Residency
Medical Degree
Postdoctoral Education
- Insurances Accepted
- Additional Languages Spoken
- Link to Academic
Department/Division
Research Studies
News
Publications
Presentations
#cmworld
....
Clinical Expertise
 Conditions treated & specialties
 Old clinical interest field was free text, inconsistent and irregularly validated
 resulted in inaccurate search results and lack of relevant profiles
 Created new clinical expertise field  mapped old interest field & validated
credentialed specialty field to MeSH terms
 MeSH taxonomy (NIH Library of Medicine): National health thesaurus that is
appropriate for both lay person and professional, continuously updated, free.
 Trained ~60 department administrators on how to use MeSH
 Ongoing communications around how important clinical expertise is to our
physician profiles and helping patients find what they are looking for
#cmworld
....
The new content provider
 Photographers
 Marketing staff
 Writers
 Credentialing
 Physician Relations
 Patient Scheduling
 Department/Division
administrators
 Managed Care
 Facilities
 Research databases
#cmworld
....
Measuring Results
 Phase One: Tracking effectiveness of the application
 Phase Two: Connecting to other functions
 Phase Three: Conversions  Getting to ROI
#cmworld
....
Position Yourself as a Trusted
Source of Health Information
#cmworld
Free!*
#cmworld
How to
duplicate
this
online?
#cmworld
....
Your Tax Dollars at Work
#cmworld
....
healthdata.gov
HDI Starter
Kit
#cmworld
....
Medline Plus
http://www.nlm.nih.gov/medlineplus/
More than 900 consumer Health Topics
#cmworld
....
Comparison: Parkinsons Disease
Commercial
content
provider
MedlinePlus
#cmworld
....
Other free* content
 PDQ
-- National Cancer Institute consumer health information
 TXT4Tots and text4baby
-- HHS API service
-- For expectant moms and early infant care
-- Text (SMS) messages in different languages
 MeSH Taxonomy
-- National Library of Medicine directed content organization and
tagging structure with associated synonyms to aid search
#cmworld
Share
art credit: howdoitradestocks.com
#cmworld
....
Questions?
@cannons
@mcdstanley
@RCShaull

More Related Content

You've got it -how to convert existing databases into great web content