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This document outlines a problem solving process called the "Problem Solving Zig Zag". It involves asking questions to thoroughly understand the problem from different perspectives, including gathering facts, considering what has already been tried, available resources, implications, fairness, values, people impacts, and how to gain support for potential solutions. The process aims to explore all angles of a problem before determining a course of action.
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- 1. #208977 The Problem Solving Zig ZagThe Problem Solving Zig Zag S N T F What are the facts? What has been done to resolve this so far? What has worked/not worked? What resources are available? What other ways are there to look at this? What does the data imply? What are the connections to the bigger picture or other people? What are possible ways to approach this problem? What are the pros & cons of each course of action? What are the logical consequences of each? What impact would each option have on other priorities? Would this option apply fairly to all? How does each option fit with my/our values? How will the people involved be affected? How will each option contribute to harmony/positive interactions How can I support people with this decision?