Zero Defect Programme
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Zero Defect programme explained through case study of the STC Valve at the Indian leading supplier, which was facing a problem of week and year punch rework of STC value, various tools and techniques for the operational and organizational descision making.
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The document discusses Six Sigma, a methodology used to improve processes and reduce defects. It aims to eliminate waste and inefficiency to increase customer satisfaction. Six Sigma projects follow the DMAIC or DMADV methodologies which involve defining problems, measuring key aspects, analyzing data, improving processes based on findings, and controlling changes. The goal is to achieve no more than 3.4 defects per million opportunities. Widespread use of Six Sigma can lead to benefits like reduced costs, improved quality, and increased profits and customer loyalty.AN OVERVIEW ON SIX SIGMA: QUALITY IMPROVEMENT PROGRAM
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This document provides an overview of Six Sigma, a quality improvement program. It defines Six Sigma as a statistical measure that aims for 3.4 defects per million opportunities. The document outlines the DMAIC methodology used in Six Sigma, which stands for Define, Measure, Analyze, Improve, and Control. It is used to improve existing business processes. The DMADV methodology is also introduced, which is used for new product or process design. In conclusion, Six Sigma is a data-driven approach that systematically works to reduce defects and variability, improving quality and profitability through removing the causes of defects in processes.Assessing Process Improvement ROI
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1) This document discusses methods for determining the return on investment (ROI) from software process improvement initiatives. It explains options for assessing ROI and presents sample ROI scenarios.
2) Factors like productivity, quality, predictability, and risk affect project performance. The CMMI maturity levels describe opportunities for improvements in these factors from level 1 to level 5. Industry studies provide metrics on expected improvements.
3) The document models optimistic, likely, and worst case ROI scenarios over 5 years for a process improvement initiative with a $65 million annual budget. All scenarios show positive ROI, with the optimistic scenario yielding a 28% internal rate of return and $27 million net present value.AN OVERVIEW ON SIX SIGMA: QUALITY IMPROVEMENT PROGRAM
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Zero Defect Programme
- 2. The ZD performance standard applies to all types of work: 1. Engineering, 2. Purchasing 3. Human Resources 4. Production 5. Clerical 6. Maintenance and many others, in fact, all others. It isn't just for manufacturing.
- 3. Parameter Six Sigma Zero Defect concept Objective Managing Defects Preventing Defects Key idea 3.4 DPMO Work right the first time and every time Associated cost Comparatively less Comparatively higher cost Instruments Statistical quality control tools plus problem solving algorithms Continual improvement through leadership Performance Standards Few defects are acceptable No defects are acceptable Scope Limited to quality of the product or service Applicable to every job in the organisation Comparison of Six sigma and Zero defects principles
- 4. PROPOSAL FOR A MODEL OF IMPLEMENTATION FOR ZD SET THE OBJECTIVES DESIGN THE IMPROVEMENT TOOLS PROCESS MAPS GENERATE THE DETAILED PLAN FORMATION OF THE TEAMS IMPLEMENTATION, DOCUMENTATION & REVISION
- 8. Sample application Of the product.
- 10. Figure 4:Contribution of different phenomenon for the defect
- 11. The existing method is manual and it is sequentially depicted in Figure 6.