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A Proactive Generation Reacts: Privacy, Disclosure and Strategic Action on Facebook By Zeynep Tufekci Assistant Professor University of North Carolina, Chapel Hill Twitter: @techsoc [email_address] n c.edu
Reality versus Perception A loony, narcissistic generation inexplicably oversharing just because they¡¯re different Facebook merely reflecting those changes Numerous assertions by Facebook executives that ¡°one identity, one social graph¡± is better, moral, normal
Privacy and Disclosure are: Historically-situated Grounded by personal circumstances, identit(ies), context Structured and played out through architecture, norms and affordances Always include strategic action considerations
Popular Perception:
Background Facebook is a de facto norm among college students Facebook architecturally leans towards disclosure and a united social graph Facebook has made multiple privacy changes, often controversial Disclosure levels tend to be high
What We Know Contrary to media perceptions, are struggling to adapt and figure out Documenting struggle, strategy and change: Boyd & Hargittai (2010), Stutzman (2011), Raynes¨CGoldie, Kate (2010), Pew (2010)
Strategies & Experiences: Questions How have young adult behaviors have changed over time? What are their experiences with privacy and disclosure? What are their strategies? Can we untangle experience (i.e. Bandura¡¯s social learning theory) and anticipatory behaviors?
This Study College student sample Latest survey December 2010 (n=403) Historical surveys on comparable (but not longitudinal) groups since 2006 (n>1000) m Diverse, mid-sized school, socio-economic range, sample generally representative of school
Sample Characteristics 3.58 Years on FB MEAN 4.06 General Privacy Concern (1-5) MEAN 26.5 Asian-Ame. 13.0 Hisp./Other 17.5 Black 43.0 White 45.6 Female 53.3 Male N (%)
Sample Descriptives 3.3 How concerned are you that people you do not want to see your profile would see your profile (1-5) 1.8 To find potential friends 1.5 To find people with similar interests 3.4 Keep in touch with friends elsewhere 3.1 Keep in touch with friends in same school EVER USE FACEBOOK FOR: (1-4)
90.3 Those whose last change was to make their profile LESS visible Of those who changed ever privacy settings (n=363): 82.9 Changed their privacy settings in the last year  36.7 Changed their privacy settings last month 9.4 Never changed privacy settings % Those who have: 19.6 Deactivate their profile 68.3 Unfriend someone 81.3 Deleted info from profile 73.9 Untagged themselves from a photo % EVER DONE THE FOLLOWING BECAUSE OF A PRIVACY OR VISIBILITY CONCERN?
Sample Descriptives 0.8% Had a legal problem 17.2% Had a fight with a parent  25.7% Had a fight with a friend  8.0% Broke up with a girlfriend/boyfriend  28.7% Had a fight with a girlfriend/boyfriend  2.5% Had issues at work  0.5% Did not get hired  0.8% Lost a job AT LEAST ONCE Did the Following Happen to YOU?
21.9% Had a legal problem 53.2% Had a fight with a parent  66.2% Had a fight with a friend  51.2% Broke up with a girlfriend/boyfriend  70.9% Had a fight with a girlfriend/boyfriend  30.8% Had issues at work  19.4% Did not get hired  19.7% Lost a job AT LEAST ONCE Did the Following Happen to SOMEONE YOU KNOW?
32.5% You got caught in a lie by someone else through your profile 59.6% You found that someone else had been lying to you by looking at their profile 77.8% You found out something very important about a friend 54.6% Someone much older contacted you 33.6% Someone harassed/stalked you online 39.8% You got upset with someone after seeing a picture of theirs with someone else 25.7% Someone else got upset with you seeing a picture of you with someone else 70.0% Other people posted pictures of you that you wish they had not 73.9% Someone you did not want found your profile AT LEAST ONCE Did Any of the Following Happen to You? (%)
Changes in Profile Visibility in Facebook 2006-2010 (December)
Privacy Concerns and Profile Visibility in Facebook 2006-2010 (December)
  exp(b)  exp(b)  exp(b)   exp(b)  Female  1.583  1.732*  0.611  0.255**  Black  1.032  0.684  0.428  1.232  Hisp/Other  0.693  0.929  1.828  1.192  Asian  0.676  0.934  0.680  1.861  Happened to me  0.988  0.980  1.044  1.016  I observed  1.099  1.023  1.079  1.085   Surveillance  1.049  1.004  0.754***  0.937  Far friends  1.181  1.165  0.824  0.925  Near friends  0.892  1.538*  1.186  0.907  Find potential  1.002  1.283  0.740  1.031  Find similar  0.679  0.761  1.801*  1.337   Audience Concern  1.671***  1.791***  0.624*  0.375*** Years on FB  1.364**  1.047  0.803  0.773*  _cons  0.097  0.008***  22.286  8.462  N  383  383  383  383  ll  -162.272  223.213  -97.021  -104.967  * * p<0.05, ** p<0.01, *** p<0.001 Logistic Regression Modeling Odds of Privacy Related Behaviors Less Visible   Last Month   Never Changed   Public Profile
The Previous Table Says: Respondent¡¯s concern over unwanted audiences IS significantly associated with privacy-preserving actions Respondent¡¯s experience with *or* observations of negative consequences is NOT strongly associated with privacy related actions
  Know Don¡¯t Know exp(b)  exp(b)  Female  -0.098  -0.141  Black  0.100  0.129  Hisp/Other  0.209  -0.021  Asian  0.243**  0.145  Someone else  -0.007  -0.003  Me  0.015  -0.032  Surveillance  0.010  0.036*** Far friends  -0.023  0.104  Near friends  0.017  -0.026   Find potential  0.039  0.156**  Find similar  0.029  0.138*  Profile concern  -0.033  - 0.164*** Years on FB  0.005  -0.015  _cons  3.219***  1.494*** N  381  381  ll  -365.679  -420.871  * p<0.05, ** p<0.01, *** p<0.001 Logistic Regression Modeling Odds of Accepting Friend Request from Person already known / not known
The Previous Table Says:  When it Comes to Accepting Friend Request from Unknown Person: Respondent¡¯s who are interested in finding similar people and expanding their networks more likely  Respondents concerned about unwanted audiences less likely
  Nickname exp(b)   Female  0.527  Black  2.810*  Hisp/Other  0.951  Asian  1.194  Someone else  0.929  Me  1.081  Surveillance  1.021  Far friends  0.920  Near friends  1.020  Find potential  1.386  Find similar  0.798  Profile concern  1.196  Years on FB  1.101   _cons  0.031*  N  383  ll  -103.802  * p<0.05, ** p<0.01, *** p<0.001 Logistic Regression Modeling Odds of  Using a Nickname of Facebook
The Previous Table Says:  For Nicknames African-Americans almost three times the odds of using a nickname on Facebook Descriptive: in 2006-7, about 94% used nicknames, in 2010 December about 90% Also, only 3.5% use multiple profiles on Facebook
Not Shown: Interaction with ¡°near friends¡± has higher association with untagging and deleting information  (suggests strategic action) Disclosure levels have gone down from 06-07 but are still relatively high Romantic status disclosure also linked to privacy related issues (esp. unwanted audiences)
Conclusion Facebook remains a dominant platform and a strong social norm in College Young adults in college are adapting and changing their behaviors on Facebook Privacy related behaviors are associated with pro-active (concerns) rather than re-active (personal incidents or observations) considerations Privacy/disclosure actions have a strong strategic component.
Instead: Strategic disclosure
Instead: Cost/benefit analysis
Instead: Impression Management
Instead: Adaptation and Change
Thank you! Questions? By Zeynep Tufekci Assistant Professor University of North Carolina, Chapel Hill Twitter: @techsoc [email_address] n c.edu

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  • 1. A Proactive Generation Reacts: Privacy, Disclosure and Strategic Action on Facebook By Zeynep Tufekci Assistant Professor University of North Carolina, Chapel Hill Twitter: @techsoc [email_address] n c.edu
  • 2. Reality versus Perception A loony, narcissistic generation inexplicably oversharing just because they¡¯re different Facebook merely reflecting those changes Numerous assertions by Facebook executives that ¡°one identity, one social graph¡± is better, moral, normal
  • 3. Privacy and Disclosure are: Historically-situated Grounded by personal circumstances, identit(ies), context Structured and played out through architecture, norms and affordances Always include strategic action considerations
  • 5. Background Facebook is a de facto norm among college students Facebook architecturally leans towards disclosure and a united social graph Facebook has made multiple privacy changes, often controversial Disclosure levels tend to be high
  • 6. What We Know Contrary to media perceptions, are struggling to adapt and figure out Documenting struggle, strategy and change: Boyd & Hargittai (2010), Stutzman (2011), Raynes¨CGoldie, Kate (2010), Pew (2010)
  • 7. Strategies & Experiences: Questions How have young adult behaviors have changed over time? What are their experiences with privacy and disclosure? What are their strategies? Can we untangle experience (i.e. Bandura¡¯s social learning theory) and anticipatory behaviors?
  • 8. This Study College student sample Latest survey December 2010 (n=403) Historical surveys on comparable (but not longitudinal) groups since 2006 (n>1000) m Diverse, mid-sized school, socio-economic range, sample generally representative of school
  • 9. Sample Characteristics 3.58 Years on FB MEAN 4.06 General Privacy Concern (1-5) MEAN 26.5 Asian-Ame. 13.0 Hisp./Other 17.5 Black 43.0 White 45.6 Female 53.3 Male N (%)
  • 10. Sample Descriptives 3.3 How concerned are you that people you do not want to see your profile would see your profile (1-5) 1.8 To find potential friends 1.5 To find people with similar interests 3.4 Keep in touch with friends elsewhere 3.1 Keep in touch with friends in same school EVER USE FACEBOOK FOR: (1-4)
  • 11. 90.3 Those whose last change was to make their profile LESS visible Of those who changed ever privacy settings (n=363): 82.9 Changed their privacy settings in the last year 36.7 Changed their privacy settings last month 9.4 Never changed privacy settings % Those who have: 19.6 Deactivate their profile 68.3 Unfriend someone 81.3 Deleted info from profile 73.9 Untagged themselves from a photo % EVER DONE THE FOLLOWING BECAUSE OF A PRIVACY OR VISIBILITY CONCERN?
  • 12. Sample Descriptives 0.8% Had a legal problem 17.2% Had a fight with a parent 25.7% Had a fight with a friend 8.0% Broke up with a girlfriend/boyfriend 28.7% Had a fight with a girlfriend/boyfriend 2.5% Had issues at work 0.5% Did not get hired 0.8% Lost a job AT LEAST ONCE Did the Following Happen to YOU?
  • 13. 21.9% Had a legal problem 53.2% Had a fight with a parent 66.2% Had a fight with a friend 51.2% Broke up with a girlfriend/boyfriend 70.9% Had a fight with a girlfriend/boyfriend 30.8% Had issues at work 19.4% Did not get hired 19.7% Lost a job AT LEAST ONCE Did the Following Happen to SOMEONE YOU KNOW?
  • 14. 32.5% You got caught in a lie by someone else through your profile 59.6% You found that someone else had been lying to you by looking at their profile 77.8% You found out something very important about a friend 54.6% Someone much older contacted you 33.6% Someone harassed/stalked you online 39.8% You got upset with someone after seeing a picture of theirs with someone else 25.7% Someone else got upset with you seeing a picture of you with someone else 70.0% Other people posted pictures of you that you wish they had not 73.9% Someone you did not want found your profile AT LEAST ONCE Did Any of the Following Happen to You? (%)
  • 15. Changes in Profile Visibility in Facebook 2006-2010 (December)
  • 16. Privacy Concerns and Profile Visibility in Facebook 2006-2010 (December)
  • 17. exp(b) exp(b) exp(b) exp(b) Female 1.583 1.732* 0.611 0.255** Black 1.032 0.684 0.428 1.232 Hisp/Other 0.693 0.929 1.828 1.192 Asian 0.676 0.934 0.680 1.861 Happened to me 0.988 0.980 1.044 1.016 I observed 1.099 1.023 1.079 1.085 Surveillance 1.049 1.004 0.754*** 0.937 Far friends 1.181 1.165 0.824 0.925 Near friends 0.892 1.538* 1.186 0.907 Find potential 1.002 1.283 0.740 1.031 Find similar 0.679 0.761 1.801* 1.337 Audience Concern 1.671*** 1.791*** 0.624* 0.375*** Years on FB 1.364** 1.047 0.803 0.773* _cons 0.097 0.008*** 22.286 8.462 N 383 383 383 383 ll -162.272 223.213 -97.021 -104.967 * * p<0.05, ** p<0.01, *** p<0.001 Logistic Regression Modeling Odds of Privacy Related Behaviors Less Visible Last Month Never Changed Public Profile
  • 18. The Previous Table Says: Respondent¡¯s concern over unwanted audiences IS significantly associated with privacy-preserving actions Respondent¡¯s experience with *or* observations of negative consequences is NOT strongly associated with privacy related actions
  • 19. Know Don¡¯t Know exp(b) exp(b) Female -0.098 -0.141 Black 0.100 0.129 Hisp/Other 0.209 -0.021 Asian 0.243** 0.145 Someone else -0.007 -0.003 Me 0.015 -0.032 Surveillance 0.010 0.036*** Far friends -0.023 0.104 Near friends 0.017 -0.026 Find potential 0.039 0.156** Find similar 0.029 0.138* Profile concern -0.033 - 0.164*** Years on FB 0.005 -0.015 _cons 3.219*** 1.494*** N 381 381 ll -365.679 -420.871 * p<0.05, ** p<0.01, *** p<0.001 Logistic Regression Modeling Odds of Accepting Friend Request from Person already known / not known
  • 20. The Previous Table Says: When it Comes to Accepting Friend Request from Unknown Person: Respondent¡¯s who are interested in finding similar people and expanding their networks more likely Respondents concerned about unwanted audiences less likely
  • 21. Nickname exp(b) Female 0.527 Black 2.810* Hisp/Other 0.951 Asian 1.194 Someone else 0.929 Me 1.081 Surveillance 1.021 Far friends 0.920 Near friends 1.020 Find potential 1.386 Find similar 0.798 Profile concern 1.196 Years on FB 1.101 _cons 0.031* N 383 ll -103.802 * p<0.05, ** p<0.01, *** p<0.001 Logistic Regression Modeling Odds of Using a Nickname of Facebook
  • 22. The Previous Table Says: For Nicknames African-Americans almost three times the odds of using a nickname on Facebook Descriptive: in 2006-7, about 94% used nicknames, in 2010 December about 90% Also, only 3.5% use multiple profiles on Facebook
  • 23. Not Shown: Interaction with ¡°near friends¡± has higher association with untagging and deleting information (suggests strategic action) Disclosure levels have gone down from 06-07 but are still relatively high Romantic status disclosure also linked to privacy related issues (esp. unwanted audiences)
  • 24. Conclusion Facebook remains a dominant platform and a strong social norm in College Young adults in college are adapting and changing their behaviors on Facebook Privacy related behaviors are associated with pro-active (concerns) rather than re-active (personal incidents or observations) considerations Privacy/disclosure actions have a strong strategic component.
  • 29. Thank you! Questions? By Zeynep Tufekci Assistant Professor University of North Carolina, Chapel Hill Twitter: @techsoc [email_address] n c.edu