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JANINA ZOLLNER
12559 Old Tesson Road - A ~ St. Louis, Mo 63128 ~ Phone: 618.830.8870 ~ jlzollner@gmail.com
FOCUSED, DEDICATED PARAPROFESSIONAL
Dedicated, energetic paraprofessional with the ability to perform a wide
range of childcare functions, projects, procedures and operations. Exceptional
organization, loves working with people and children, customer service and
communication skills.
Currently attending Southwestern Illinois College to further education in
Early Childhood Education for paraprofessional and childcare professional.
PROFESSIONAL EXPERIENCE
HERBERT W. ARMSTRONG COLLEGE (HWAC)  EDMOND, OK (Aug 2008  May 2010)
WATTS Operator
Provided customers with exceptional client services while handling phone calls, processing orders and
answering questions. Packed mail orders and prepared for shipping. Trained new operators to handles calls,
process shipments and update the database.
PART TIME BABYSITER FOR INSTRUCTORS CHILDREN
PROVIDED MEALS, SCHEDULED NAPS, HOMEWORK AND PLAY TIME FOR THREE CHILDREN
Food Service Professional
Utilized skills in time management, multitasking and detail-orientation while serving in a fast-paced
commercial-grade college kitchen  preparing meals for the student body and faculty members.
WAL-MART  WATERLOO, IL (June 2010  present)
Department Manager
Maintained accurate inventory levels within the apparel, consumable and grocery departments. Skilled in
inventory management, stocking, creating pick lists, scaning outs, feature management and price changes.
Provided customers with exceptional customer service while handling purchases and returns, answering
customer queries and ensuring a positive shopping environment for patrons.
Caywood Youth Learning Center  Waterloo, IL (Aug 2014  present)
Allows the classes to participate in activites that let them be creative and work at their pace. Gives guidance in
needed direction through books, materials, language and play. Plans activities throughout the time and is
responsible for a class of 10 preschoolers.
EDUCATION & VOLUNTEER WORK
Medical Office Specialist Certificate Program (Medical Terminology, Coding, Billing, Office Procedures)
CALC: INSTITUTE OF TECHNOLOGY  Fairview Heights, IL
Liberal Arts Degree (Two Years)
HERBERT W. ARMSTRONG COLLEGE  Edmond, OK
Early Childhood Education Certifcation
SWIC: SOUTHWESTERN ILLINOIS COLLEGE  Belleville, IL
Certificates & License
Paraprofessional Educator (March 2014-June 2019)
Illinois State Board of Education, License 2280213
CPR and AED Healthcare Provider Certification
Core Competencies:
 Early Childhood
 Child Development
 Paraprofesional
 Office Operations
 Event Management
 Scheduling / Organization
 Maintain Records
JANINA ZOLLNER
Page 2 of 2
American Heart Association
Occupational Early Childhood Education Certification
SKILLS
Customer Service, Time Management, Teamwork, Administrative, Child Development, Early Childhood
Education, Leadership, Meal planning, Inventory Management, Microsoft Office, Process Scheduler, Data
Entry, Team Building, Social Networking and Preschool level education

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Zollner, Janina Resume2

  • 1. JANINA ZOLLNER 12559 Old Tesson Road - A ~ St. Louis, Mo 63128 ~ Phone: 618.830.8870 ~ jlzollner@gmail.com FOCUSED, DEDICATED PARAPROFESSIONAL Dedicated, energetic paraprofessional with the ability to perform a wide range of childcare functions, projects, procedures and operations. Exceptional organization, loves working with people and children, customer service and communication skills. Currently attending Southwestern Illinois College to further education in Early Childhood Education for paraprofessional and childcare professional. PROFESSIONAL EXPERIENCE HERBERT W. ARMSTRONG COLLEGE (HWAC) EDMOND, OK (Aug 2008 May 2010) WATTS Operator Provided customers with exceptional client services while handling phone calls, processing orders and answering questions. Packed mail orders and prepared for shipping. Trained new operators to handles calls, process shipments and update the database. PART TIME BABYSITER FOR INSTRUCTORS CHILDREN PROVIDED MEALS, SCHEDULED NAPS, HOMEWORK AND PLAY TIME FOR THREE CHILDREN Food Service Professional Utilized skills in time management, multitasking and detail-orientation while serving in a fast-paced commercial-grade college kitchen preparing meals for the student body and faculty members. WAL-MART WATERLOO, IL (June 2010 present) Department Manager Maintained accurate inventory levels within the apparel, consumable and grocery departments. Skilled in inventory management, stocking, creating pick lists, scaning outs, feature management and price changes. Provided customers with exceptional customer service while handling purchases and returns, answering customer queries and ensuring a positive shopping environment for patrons. Caywood Youth Learning Center Waterloo, IL (Aug 2014 present) Allows the classes to participate in activites that let them be creative and work at their pace. Gives guidance in needed direction through books, materials, language and play. Plans activities throughout the time and is responsible for a class of 10 preschoolers. EDUCATION & VOLUNTEER WORK Medical Office Specialist Certificate Program (Medical Terminology, Coding, Billing, Office Procedures) CALC: INSTITUTE OF TECHNOLOGY Fairview Heights, IL Liberal Arts Degree (Two Years) HERBERT W. ARMSTRONG COLLEGE Edmond, OK Early Childhood Education Certifcation SWIC: SOUTHWESTERN ILLINOIS COLLEGE Belleville, IL Certificates & License Paraprofessional Educator (March 2014-June 2019) Illinois State Board of Education, License 2280213 CPR and AED Healthcare Provider Certification Core Competencies: Early Childhood Child Development Paraprofesional Office Operations Event Management Scheduling / Organization Maintain Records
  • 2. JANINA ZOLLNER Page 2 of 2 American Heart Association Occupational Early Childhood Education Certification SKILLS Customer Service, Time Management, Teamwork, Administrative, Child Development, Early Childhood Education, Leadership, Meal planning, Inventory Management, Microsoft Office, Process Scheduler, Data Entry, Team Building, Social Networking and Preschool level education