際際滷

際際滷Share a Scribd company logo

Zong chen

Download as PPTX, PDF
Chennie Teng
Chennie Teng

The document summarizes an interview with Eric, a busy business man in his 30s who struggles to wake up in the morning. Eric complained that his alarm clock does not help wake him up. The interviewer created an empathy map, noting that Eric seemed frustrated and wished for a perfect alarm. Eric said it is hard to wake up to alarms that do not help, and he hopes for something besides noise to wake him as a heavy sleeper. The interviewer proposed an alarm clock that not only wakes the user but also helps them benefit and exercise their brain in the morning.

1 of 11
Download to read offline
By: ZongChen Teng
Ive interviewed a business man named Eric, Eric is in his mid 30s, hes Asian and worked in a very successful business. Doing the interview, Eric constantly complained to me how his alarm clock never wakes him up. Heres a my Empathy map, showing what I have picked up doing the interview. I hope you enjoy my Empathy map, please feel free to give me great feedbacks. I will use your suggestion and feedbacks and includes them in the future assignments.
From what I have interviewed Eric, I dropped down few interesting quotes. It is very hard to wake up with alarm clocks that does not help you at all. I hope one day, there's a perfect alarm for me It is so annoying to wake up late to work, school etc. Im a heavy sleeper, I hope there's something beside noises that can wake me up. My sleeping schedule is not good enough, I dont sleep well enough. My brain is always dead
This is what I noticed from what Eric was doing Eric waved his arms a lot, I noticed he was really frustrated. Twirling his thumbs Actions like face palming His actions are very weak
This is what I felted in the interview: Eric was very tired, and frustrated at the same time. He wishes his clock nightmare finish quickly I can fee the same with him, cause I have the same situation struggles as him He sounded very sad I feel sorry for Eric, but also I feel happy that I have solution/plan forming in my head It might be a hard work, but it feels really good after hearing his struggles and you know you can help Eric.
A solution that does not need sound to wake a person up An alarm clock that does not only wake the user but also helps them to benefit A popular alarm clock, its fun, useable, an d strongEasy to use not for students but for elders too and disabled people
Eric is a busy, reliable, creative, hard-working and focused worker who needs a way to have an interesting as well as helpful way to help him get up, because he needs to wake up early everyday to get to his job and to have his brain warmed up for his task at work.
Eric is a : Busy : Cause he needs to wake up very early to do his job. Reliable: Because he works very hard to complete his goal and task Creative: Eric tried many ways to wake himself up Hard-Working: He is a very busy person, as well as hard working Focused: Eric is a very focused person who works really hard.
Eric needs an alarm thats very suitable to him, that does not just wake him up but also exercise his brain while he gets up. So he can be ready for his work.
Because his work means a lot to him, so he needs a good, helpful alarm clock not only can wake him up but also helps his brain while he's getting up. So he would not be late and his brain would be ready by the time he gets there.
Zong chen

More Related Content

Zong chen

  • 2. Ive interviewed a business man named Eric, Eric is in his mid 30s, hes Asian and worked in a very successful business. Doing the interview, Eric constantly complained to me how his alarm clock never wakes him up. Heres a my Empathy map, showing what I have picked up doing the interview. I hope you enjoy my Empathy map, please feel free to give me great feedbacks. I will use your suggestion and feedbacks and includes them in the future assignments.
  • 3. From what I have interviewed Eric, I dropped down few interesting quotes. It is very hard to wake up with alarm clocks that does not help you at all. I hope one day, there's a perfect alarm for me It is so annoying to wake up late to work, school etc. Im a heavy sleeper, I hope there's something beside noises that can wake me up. My sleeping schedule is not good enough, I dont sleep well enough. My brain is always dead
  • 4. This is what I noticed from what Eric was doing Eric waved his arms a lot, I noticed he was really frustrated. Twirling his thumbs Actions like face palming His actions are very weak
  • 5. This is what I felted in the interview: Eric was very tired, and frustrated at the same time. He wishes his clock nightmare finish quickly I can fee the same with him, cause I have the same situation struggles as him He sounded very sad I feel sorry for Eric, but also I feel happy that I have solution/plan forming in my head It might be a hard work, but it feels really good after hearing his struggles and you know you can help Eric.
  • 6. A solution that does not need sound to wake a person up An alarm clock that does not only wake the user but also helps them to benefit A popular alarm clock, its fun, useable, an d strongEasy to use not for students but for elders too and disabled people
  • 7. Eric is a busy, reliable, creative, hard-working and focused worker who needs a way to have an interesting as well as helpful way to help him get up, because he needs to wake up early everyday to get to his job and to have his brain warmed up for his task at work.
  • 8. Eric is a : Busy : Cause he needs to wake up very early to do his job. Reliable: Because he works very hard to complete his goal and task Creative: Eric tried many ways to wake himself up Hard-Working: He is a very busy person, as well as hard working Focused: Eric is a very focused person who works really hard.
  • 9. Eric needs an alarm thats very suitable to him, that does not just wake him up but also exercise his brain while he gets up. So he can be ready for his work.
  • 10. Because his work means a lot to him, so he needs a good, helpful alarm clock not only can wake him up but also helps his brain while he's getting up. So he would not be late and his brain would be ready by the time he gets there.